ParadoxParadox
Mandatoryrogram and sign the Participation Agreement. (Franchise Agreement – Section 7.25) h. Employee Recruiting Software. Although not required, you may elect to use our approved vendor, Paradox, to recruit
From the filings
HQ-led decisions
Smartstyle
Personal servicesSmartstyle mandates the Zenoti point-of-sale and back-office system and SVS across its salons, and names Paradox as its approved employee-recruiting vendor. The system spans 911 units, all of them franchised. Smartstyle is part of Regis Corporation, alongside sibling brands Supercuts and Cost Cutters.
For software vendors selling into US franchise brands.
Live signals
Total units
911
911 franchised
Unit growth YoY
—
vs prior filing
AUV
—
Item 19, 2026
Royalty
4%
of gross sales
Ad fund
2%
national + local
Initial fee
$40K
per unit
Investment range
$184K–$336K
all-in, Item 7
Procurement
Approved supplier
from the filing
Item 19
No claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
6%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
3 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
SVSSVS
MandatoryPrograms. We will create and implement promotions and loyalty programs aimed at driving customers to Smartstyle. We have implemented a gift card program with our approved vendor, SVS, and you must par
ZenotiZenoti
Mandatorycomputerized point of sale cash register and backoffice system for your business. See Items 8 and 10. The designated point-of-sale and backoffice computer system is Soham, Inc. (“Zenoti”). (6) You mus
MindbodyMindbody
in July 2020 and also co-founded Apex Perspectives, LLC in July 2020. Mr. Mansbach was the Board Director of Product Plan from October 2020 through May 2022, was the President of MINDBODY, Inc. from J
Franchisor behaviours
What the franchisor requires
28 requirements the franchisor states in this filing, each in its own words; 2 explicit no's; 4 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We and our designee have continuous, unlimited, independent access to all operational information on the Computer System.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
The FRANCHISEE’S quarterly financial statements will be delivered to SMARTSTYLE by the FRANCHISEE within thirty (30) days after the end of the quarter and the annual financial statements will be delivered within ninety (90) days of the FRANCHISEE’S fiscal year end.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesFranchise agreement
The FRANCHISEE will purchase exclusively from SMARTSTYLE’S designated or approved suppliers (which may include SMARTSTYLE and its affiliates) all hair care products, goods, merchandise, and supplies, including, without limitation, all retail inventory, backbar and shop supplies (sometimes referred to in this…
Is there a franchisee advisory council, association or committee?
YesItem 11
Smartstyle has established an advisory council composed of five Smartstyle franchisees who are elected by all the Smartstyle franchisees (the “Smartstyle Council”).
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
SMARTSTYLE shall have the right from time to time to make changes, modifications, or F-10 2025 additions to the standards, specifications and/or requirements for the computerized point of sale cash register system and/or the franchise back office software and other minimum point of sale and back office systems that…
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
565651Item 8
Hair Care Products and Supplies $565,651
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We and/or our affiliates may derive revenue—in the form of promotional allowances, volume discounts, commissions, other discounts, performance payments, signing bonuses, rebates, marketing and advertising allowances, free products, and other economic benefits and payments—from suppliers that we designate, approve, or…
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
5Item 8
Collectively, your purchases and leases from us or our affiliates, from designated or approved suppliers, or according to our standards and specifications represent about 5% of your overall purchases and leases to establish and then to operate the Smartstyle Salon.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
You must pay upon request any actual expenses we incur to determine whether the 26 SMARTSTYLE ANNUAL UPDATE 2025 items, services, suppliers, or distributors meet our requirements and specifications, which we will decide within 90 days of your request.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If we require you to buy or lease the product or service only from an approved supplier or distributor but you want to purchase or lease any Operating Assets, products, or services from a supplier or distributor we have not then approved, then you must establish to our reasonable satisfaction that the quality and…
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
The FRANCHISEE acknowledges that SMARTSTYLE has the absolute right and interest in and to all telephone numbers and directory listings associated with the Marks
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesItem 11
is required for you to comply (and then complying) at all times with the most-current version of the Payment Card Industry Data Security Standards
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 9
s. Inspections and audits Articles 7.19 and 19.4 of Franchise Agreement 6 and 11
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
SMARTSTYLE reserves the right to revise the Manual at any time during the term of this Agreement.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
Under the Development Agreement, we first must accept each new site you propose for each new Smartstyle Salon.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
The FRANCHISEE shall not maintain any website displaying the Smartstyle mark or any other Marks without the prior written consent of SMARTSTYLE, which SMARTSTYLE has the right to withhold.
Is a minimum grand opening advertising spend required?
YesItem 7
If you are developing a brand new Smartstyle Business, you are required to spend a minimum of $5,000 on your grand opening advertising.
Must the franchisee participate in a customer loyalty or rewards program?
YesItem 8
You must participate in, and comply with the requirements of, our gift/loyalty/stored-value card program pursuant to our Gift Card Participation Agreement.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
Despite these procedures, we may limit the number of approved suppliers and distributors, designate sources you must use, and refuse your requests for any reason, including because we already have designated an exclusive source (which might be us or our affiliate) for a particular item or service or believe that…
Must equipment be purchased from designated or approved suppliers?
YesFranchise agreement
The FRANCHISEE will purchase exclusively from SMARTSTYLE’S designated or approved suppliers (which may include SMARTSTYLE and its affiliates) all hair care products, goods, merchandise, and supplies, including, without limitation, all retail inventory, backbar and shop supplies (sometimes referred to in this…
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
I hereby authorize Regis Corporation to initiate Electronic Funds Transfer (EFT) or Automated Clearing House (ACH) transactions against my checking/savings account and I instruct the financial institution named below to honor said transactions.
Must the franchisee participate in a gift card program?
YesItem 11
We have implemented a gift card program with our approved vendor, SVS, and you must participate in that gift card program and sign the Participation Agreement.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
The Salon must have at least 1 on-site manager, whether that individual is you or another Salon manager.
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
The FRANCHISEE will require its employees to wear the standard attire or uniforms approved by SMARTSTYLE.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesFranchise agreement
FRANCHISEE must use the then current computerized point of sale cash register system and franchise back office system designated by SMARTSTYLE.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We and our designee have continuous, unlimited, independent access to all operational information on the Computer System.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
SMARTSTYLE reserves the right to add or delete additional training topics at any time without notice to the FRANCHISEE.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
The FRANCHISEE will attend the annual convention conducted by SMARTSTYLE for Smartstyle franchisees during each year of this Agreement.
The filing answers no to 2 questions
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 11
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ committee: CEO/President + VP Ops + IT/CIO + Franchise + procurement involved.
VP SalesHead of SalesCROSales Director
- With 298 active personal services brands, I can't see which ones are growing or have the tech gaps my product fills, so I waste weeks chasing the wrong targets.A rep burning 10 hours/week on manual research at $50/hr loses $26,000/year. FranCloud's fit_scoring and corpus_search surface high-fit brands in seconds, reclaiming that time for selling.
- 63.5% of personal services brands mandate no POS system, but I can't identify the 108 that do without digging through hundreds of FDDs.Manually reviewing one FDD takes 3+ hours. At 108 targets, that's 324 hours. FranCloud's tech_landscape reveals POS mandates instantly, turning a $16,200 research slog into a single query.
- 91.6% of brands don't mandate a CRM, but the 25 that do are hidden in static reports, delaying my outreach to high-intent prospects.Landing one CRM-displacing deal in this segment can yield $30k+ ARR. FranCloud's find_lookalikes pinpoints those 25 brands and their peers, accelerating pipeline by months.
The vendor opportunity at Smartstyle
Smartstyle's system spans 911 units, all of them franchised, in the personal-services salon segment. The FDD makes no financial performance representation. Smartstyle is part of Regis Corporation, alongside sibling brands Supercuts and Cost Cutters — giving a vendor relationship here reach across a multi-brand corporate structure.
Who controls software purchasing
Smartstyle requires franchisees to obtain and use the computer hardware and software, point-of-sale and back-office system, credit card processing system, tablets, smart phones, and online ordering and inventory systems the franchisor periodically specifies as the Computer System, and to use it to access the System Website and report sales and operations data. Within 60 days of notice, franchisees must obtain any newly designated Computer System components and ensure the system functions properly. Chairman of the Board Susan Lintonsmith leads the corporate structure that sets these standards.
Tech named in the FDD, and what is actually required
The current approved Computer System is the Zenoti System, licensed from Soham, Inc., used for point-of-sale cash register and back-office functions, and Zenoti's integrated payment processing is required for its use. SVS is mandated. Paradox is the franchisor's approved vendor for employee-recruiting software. The FDD also names Mindbody.
Procurement, renewals, and timing
Item 8 runs an approved-supplier list: franchisees must buy or lease Operating Assets in accordance with Brand Standards and, where required, only from manufacturers, suppliers, or distributors the franchisor designates or approves — currently including the Zenoti System. All other products and services must meet the franchisor's minimum standards and specifications, and franchisees may propose alternative suppliers if they can show equivalent quality and functionality.
How to read the Smartstyle FDD
The embedded viewer below carries Smartstyle's 2026 Franchise Disclosure Document, including the Item 8 and Item 11 language summarized above.
Talk to FranCloud for a ranked list of franchise systems like Smartstyle where the technology mandate and procurement structure line up with your product.
Questions vendors ask
Smartstyle, answered from the filing
Smartstyle's franchisor designates the required Computer System components, currently the Zenoti System, and can require changes with 60 days' notice. Chairman of the Board Susan Lintonsmith leads a corporate structure shared with parent Regis Corporation that sets those standards.
Smartstyle mandates the Zenoti point-of-sale and back-office system and SVS. Paradox is the franchisor's approved vendor for employee-recruiting software. The FDD also names Mindbody in Item 2.
911 total units, all 911 franchised and none company-owned, in the personal-services salon segment.
Item 8 runs an approved-supplier list: franchisees must purchase certain items, including the Zenoti System, from designated or approved suppliers, while all other items must meet the franchisor's minimum standards and specifications. Franchisees may propose alternative suppliers for approval.
Franchisees must obtain any newly designated Computer System components within 60 days of the franchisor's notice — a recurring, franchisor-triggered window for a technology pitch.
The embedded PDF viewer below carries Smartstyle's 2026 Franchise Disclosure Document.
Source
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Smartstyle files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
40 operators run 55 mapped locations. 6 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit34
2–9 units6
Top states by locations
| IN | 14 |
|---|---|
| FL | 12 |
| KS | 8 |
| CA | 4 |
| AZ | 3 |
Ownership
The portfolio behind Smartstyle
strategic_multibrand of Regis Corporation.
Sibling brands
Related Personal services brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.