hat gift card program and sign the Participation Agreement. (Franchise Agreement – Section 8.11) Although not required, you may elect to participate in our recruiting program with Paradox, our approve
From the filings
Supercuts
Personal servicesSupercuts' 2026 FDD obliges franchisees to run the Zenoti point-of-sale and back-office system, and SVS under Item 11, across 1,701 franchised and 100 company-owned salons. Franchised outlets fell 12.1% year over year, and Zenoti is the sole approved source for the Computer System itself.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
9%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
3 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
loyalty programs aimed at driving customers to Supercuts. We have implemented a gift card program with our approved vendor, SVS, and you must participate in that gift card program and sign the Partici
t obligation. The current approved Computer System is the Zenoti System that must be licensed from Soham, Inc. that is offered solely on a software-as-a-service (SaaS) basis (the “Zenoti System”). The
in July 2020 and also co-founded Apex Perspectives, LLC in July 2020. Mr. Mansbach was the Board Director of Product Plan from October 2020 through May 2022, was the President of MINDBODY, Inc. from J
Franchisor behaviours
What the franchisor requires
25 requirements the franchisor states in this filing, each in its own words; 2 explicit no's; 7 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We and our designee have continuous, unlimited, independent access to all operational information on the Computer System.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Along with said payment Franchisee shall furnish Franchisor with electronic or written reports in the format and on forms provided by Franchisor for this purpose signed by Franchisee stating gross revenues, sales data, customer counts and such other similar information as Franchisor may request from time to time…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
which might be us or our affiliate
Is there a franchisee advisory council, association or committee?
YesItem 20
For information about the Supercuts Franchisee Council and Executive Council that Supercuts formed many years ago, please contact Supercuts' corporate office (these Councils do not have their own formal contact addresses or telephone numbers).
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
Our Revenue from Required Purchases or Leases We and/or our affiliates may derive revenue—in the form of promotional allowances, volume discounts, commissions, other discounts, performance payments, signing bonuses, rebates, marketing and advertising allowances, free products, and other economic benefits and…
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
5Item 8
Collectively, your purchases and leases from us or our affiliates, from designated or approved suppliers, or according to our standards and specifications represent about 5% of your overall purchases and leases to establish and then to operate the Supercuts Salon.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 6
Advertising Fees 5% of net monthly Same as service revenue (i.e., Royalty fee excluding merchandise sales) with a potential rebate if 75% of Salons in specific DMA vote in favor of rebate (this process is described in more detail in Item 11) Covers costs of testing new Testing and Actual cost of As incurred…
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If we approve any supplier or distributor you recommend, we may authorize other Supercuts Salons to buy or lease any Operating Assets, products, or services from that supplier or distributor without compensating you.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesItem 17
give up and transfer all telephone listings to Supercuts;
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesItem 11
independently determining what is required for you to comply (and then complying) at all times with the most-current version of the Payment Card Industry Data Security Standards, and with all laws (including privacy laws) governing the use, disclosure, and protection of Consumer Data and the Computer System, and…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Franchisor may from time to time visit the subject location to inspect the quality of the services being rendered by Franchisee and advise the Franchisee with respect to the standards, specifications, and operating procedures and methods that Supercuts salons use.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
We may modify the Operations Manual periodically to reflect changes in Brand Standards, but those modifications will not alter your fundamental rights or status under the Franchise Agreement.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
Under the Development Agreement, we first must accept each new site you propose for each new Supercuts Salon.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not develop, maintain, or authorize any Digital Marketing or Social Media mentioning or describing the Supercuts Salon or displaying any Marks without our prior written approval and, if applicable, without complying with our Brand Standards for such Digital Marketing and Social Media.
Is a minimum grand opening advertising spend required?
YesItem 11
you must pay to Supercuts at least 90 days before your Salon opening $10,000 to be held in a Grand Opening Account for the purpose of paying for grand opening advertising and promotion you conduct for your Salon.
Must the franchisee participate in a customer loyalty or rewards program?
YesItem 8
You must participate in, and comply with the requirements of, our gift/loyalty/stored-value card program pursuant to our Gift Card Participation Agreement.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must buy or lease all Operating Assets and other products and services for the Salon in accordance with Brand Standards and, if we require, only from manufacturers, suppliers, or distributors we designate or approve at the prices the suppliers choose to charge.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase your computer point of sale cash register and back office hardware and software-as-a-service (SaaS) system from our approved supplier, Zenoti (the “Zenoti System”).
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
Franchisee will execute an authorization for direct payment in the form attached hereto as Exhibit “A” and such other documents as Franchisor may request from time to time to provide Franchisee’s unconditional and irrevocable authority and direction to its bank or financial institution authorizing and directing the…
Must the franchisee participate in a gift card program?
YesItem 11
We have implemented a gift card program with our approved vendor, SVS, and you must participate in that gift card program and sign the Participation Agreement.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
The Salon must have at least 1 on-site manager, whether that individual is your Managing Owner or another Salon manager.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 8
You must purchase your computer point of sale cash register and back office hardware and software-as-a-service (SaaS) system from our approved supplier, Zenoti (the “Zenoti System”).
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We and our designee have continuous, unlimited, independent access to all operational information on the Computer System.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 6
If you request Training any training courses and programs to be provided locally, then subject to our training personnel’s availability, you must pay our then- current training fee and our training personnel’s Training Related Expenses.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 6
must, at our request, attend an annual franchisee meeting and pay an attendance fee.
The filing answers no to 2 questions
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 11
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
Formal HQ procurement; C-suite sponsor + cross-functional committee + IT/security/legal; often PE-backed.
- With 298 active personal services brands, I can't see which ones are growing or have the tech gaps my product fills, so I waste weeks chasing the wrong targets.A rep burning 10 hours/week on manual research at $50/hr loses $26,000/year. FranCloud's fit_scoring and corpus_search surface high-fit brands in seconds, reclaiming that time for selling.
- 63.5% of personal services brands mandate no POS system, but I can't identify the 108 that do without digging through hundreds of FDDs.Manually reviewing one FDD takes 3+ hours. At 108 targets, that's 324 hours. FranCloud's tech_landscape reveals POS mandates instantly, turning a $16,200 research slog into a single query.
- 91.6% of brands don't mandate a CRM, but the 25 that do are hidden in static reports, delaying my outreach to high-intent prospects.Landing one CRM-displacing deal in this segment can yield $30k+ ARR. FranCloud's find_lookalikes pinpoints those 25 brands and their peers, accelerating pipeline by months.
The vendor opportunity at Supercuts
Supercuts runs 1,701 franchised salons plus 100 company-owned, in the personal services segment. Item 19 of the FDD makes a financial performance representation, with an average figure of $322,306 across 1,661 franchised outlets reporting sales in every month of the twelve-month period ending June 30, 2025. Franchised outlets fell 12.1% year over year, with 1,879 mapped operators (6 multi-unit) across roughly 1,889 located units, concentrated in California, Texas, and Florida.
Who controls software purchasing
Item 2 names Chairman of the Board Susan Lintonsmith and Directors Michael J. Merriman, Lockie Andrews, Michael Mansbach, and Nancy Benacci, and lists Lori Southwick as Vice President, Information Technology. The Computer System, including the point-of-sale and back-office platform, is single-sourced through Zenoti as the current approved supplier, which puts the vendor relationship at the corporate level rather than with individual salon owners.
Tech named in the FDD, and what is actually required
Item 8 obliges the Zenoti point-of-sale and back-office software-as-a-service system, licensed from Soham, Inc. as the current approved Computer System, and Zenoti's integrated payment processing is required for its use. SVS is separately named at Item 11 as a required system. Mindbody is named in Item 2 without a stated requirement. Paradox is offered as an elective recruiting-software program: the filing describes it as something a franchisee may choose to join, not a requirement, distinguishing it from Zenoti and SVS.
Procurement, renewals, and timing
The supplier model is an approved-supplier list: beyond the Zenoti Computer System, franchisees buy gift cards from the designated supplier for the SVS program, and the filing lists hair care products and supplies among required purchases -- other items need only meet Brand Standards. Franchisees who want an unapproved supplier for an item that must come from an approved supplier must show it is equivalent in quality and function. The franchise term extends indefinitely provided the lease has not expired and the franchisee remains in good standing.
How to read the Supercuts FDD
The embedded PDF viewer below holds the brand's 2026 Franchise Disclosure Document. Supercuts is part of the Regis Corporation portfolio, alongside Cost Cutters and Smartstyle. Talk to FranCloud for a ranked target list of franchise systems like this one across the corpus.
Questions vendors ask
Supercuts, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Supercuts files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
1,879 operators run 1,889 mapped locations. 6 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| CA | 351 |
|---|---|
| TX | 219 |
| FL | 109 |
| PA | 104 |
| NY | 92 |
Ownership
The portfolio behind Supercuts
strategic_multibrand of Regis Corporation.
Sibling brands
Related Personal services brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.