Better Software (BPro)
MandatoryWe currently require you to use the following computer software: Better Software (BPro) ("CRM") software
+1.351% units YoYHQ-led decisions
Shine Development
Home servicesSoftware purchasing at Shine Development is controlled at the franchisor level, with mandated systems dictating the operational and financial tech stack across all 75 franchised locations. The brand currently requires Better Software (BPro) and QuickBooks Online Plus, creating a defined replacement and upsell landscape for vendors. With an average unit volume of $573,000 and a 7% royalty, the system represents a concentrated, single-vertical opportunity in the home-services segment.
Mandated & recommended tech
The systems vendors compete with
3 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.
QuickBooks Online PlusIntuit Inc.
MandatoryYou must purchase separately a QuickBooks Online Plus subscription from INTUIT and operate using QuickBooks continuously
Shine University
MandatoryOur Operations Manual is located within our Shine University platform that is digitally based only
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.
The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.
VP SalesHead of SalesCROSales Director
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Live signals
Total units
75
75 franchised
Unit growth YoY
+1.351%
vs prior filing
AUV
$573K
Item 19, 2026
Royalty
7%
of gross sales
Ad fund
2%
national + local
Initial fee
$50K
per unit
Investment range
$141K–$203K
all-in, Item 7
Procurement
Approved supplier
from the filing
The vendor opportunity at Shine Development
Shine Development operates 75 franchised home-services locations, all running on a tightly controlled technology stack mandated from the Arizona headquarters. The system reported an average unit volume of $573,000 in its 2026 FDD, with a 7% royalty rate and a 10-year initial term. Unit growth is modest at 1.351% year-over-year, suggesting a mature system where technology displacement or add-on sales depend on HQ-level decisions rather than new-unit rollout volume. The absence of any company-owned units means every location is a franchisee operating under the same tech mandates, simplifying the sales motion if you can win the corporate relationship.
Who controls software purchasing
The FDD lists five executives in Item 1: Ryan Parsons as Chief Executive Officer, Christopher Fisher as Founder and Brand Leader, Caroline Quoyeser as Secretary and Manager, Jason Wiedder as Chief Growth Officer, and L. Joseph Lee as Vice President and Manager. No dedicated CIO or CTO is named, which is common in systems of this size. The Chief Growth Officer and CEO are the most likely buyers for operational or revenue-impacting software, while the VP and Manager may handle vendor evaluation. Because the franchisor mandates specific systems, purchasing authority sits squarely with this HQ group rather than with individual franchisees.
Mandated and current tech stack
Item 11 of the 2026 FDD requires franchisees to use Better Software (BPro) as the operational platform and QuickBooks Online Plus by Intuit Inc. for accounting. Shine University, a proprietary training system, is also mandated. This stack leaves gaps in areas like CRM, marketing automation, scheduling, and field-service management that are not explicitly covered by the named mandates. Vendors offering complementary or replacement solutions should prepare for a displacement conversation, as the existing BPro and QuickBooks mandates create switching costs that HQ must justify to its franchisee base.
Procurement, renewals, and timing
The FDD does not include an Item 8 extract detailing procurement restrictions, so the specific supplier-approval process is not publicly known. Renewal conditions under Item 17 require franchisees to sign the then-current form of Franchise Agreement, which may contain materially different terms including higher fees. This creates a natural re-evaluation point every 10 years, and the requirement to refurbish to current standards at renewal could trigger technology upgrades. Vendors should monitor renewal cohorts and any updates to the mandated tech list in subsequent FDDs.
How to read the Shine Development FDD
The full 2026 Franchise Disclosure Document is available below. Key sections for software vendors include Item 11 (obligations and mandated systems), Item 1 (executive team and buying center), Item 19 (financial performance representations, if any), and Item 17 (renewal and transfer conditions that signal contract windows). The document is filed with state franchise regulators and represents the most current public disclosure from the franchisor.
For a ranked target list of franchise systems matched to your software category, FranCloud can help you prioritize based on tech-stack gaps, decision-maker access, and contract timing signals.
Questions vendors ask
Shine Development, answered from the filing
The FDD lists Ryan Parsons (CEO), Christopher Fisher (Founder and Brand Leader), and Jason Wiedder (Chief Growth Officer) as key executives. Technology mandates suggest the C-suite controls procurement centrally, with no multi-unit operator influence noted in the filing.
The 2026 FDD mandates Better Software (BPro) as the operational platform and QuickBooks Online Plus by Intuit Inc. for accounting. Shine University is also mandated for training. No POS system is specifically named in the disclosure.
The system comprises 75 total units, all of which are franchised. The FDD does not disclose any company-owned locations. Year-over-year unit growth is 1.351%.
The FDD does not include an Item 8 extract detailing procurement restrictions. Without that signal, the model is unclear—vendors should investigate whether the franchisor uses designated suppliers, approved-supplier programs, or an open purchasing framework.
The initial franchise term is 10 years. Renewal requires six to twelve months' written notice and signing the then-current agreement, which may include materially different terms. This creates potential re-evaluation windows tied to renewal cycles and any new system-wide mandates.
The 2026 FDD is filed with state franchise regulators. You can review the full document using the embedded PDF viewer below to analyze Item 11 technology mandates, Item 19 financial performance, and executive disclosures directly.
Source
Read the filing itself
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FDD alert
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Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.