s are covered in the Suite Management Software & Technology Fee, which is presently $570 per month: Software Name Nature MindBody Appointment Manager, Point of Sale System and CRM Brandbot Prospect an
From the filings
Salt Suite
Health servicesSoftware purchasing at Salt Suite is controlled from headquarters, where CEO Ryan Dodson and Chief Experience Officer Tiffany Dodson oversee a tightly mandated tech stack. The franchise operates 9 total units (8 franchised, 1 company-owned) in the health services segment. Vendors targeting this brand must align with a prescribed suite that includes Mindbody, FranConnect, Brandbot, and QuickBooks Online.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
10%of gross sales (FY2024)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
s presently $570 per month: Software Name Nature MindBody Appointment Manager, Point of Sale System and CRM Brandbot Prospect and Customer Drip Campaign Manager Google Suite Email Franconnect Resource
to subscribe to such software as we specify, which such fees are covered in the Suite Management Software & Technology Fee, which is presently $570 per month: Software Name Nature MindBody Appointment
of Sale System and CRM Brandbot Prospect and Customer Drip Campaign Manager Google Suite Email Franconnect Resource and Training Platform MindBody Processing Credit Card Processor Quickbooks Online Bo
Franchisor behaviours
What the franchisor requires
29 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 2 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 11
Quickbooks Online Bookkeeping (paid separately outside of Tech fee)
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
You must at all times give us unrestricted and independent electronic access to your computer systems and information, as well as your security camera systems.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
You also must submit annual financial statements, which shall include an income statement and balance sheet, prepared in accordance with generally accepted accounting principles, within 30 days of fiscal year end, and tax returns for an entity franchisee within 10 days of filing the federal return;
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We are an approved supplier, and the only approved supplier of Salt Scrubs, Charcoal Bags, and Essential Oils.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
We have the right to change or modify the System from time to time, including, without limitation, the adoption and use of new or modified Proprietary Marks or copyrighted materials, and new or computer hardware, software, equipment, inventory, supplies or techniques.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
6506Item 8
In our last fiscal year ending December 31, 2023, we derived $6,506 from required purchases or leases by franchisees, representing 3.5% of our total revenue of $2186,810.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
Designated suppliers of halogenerators, salt lamps, logo items, promotional items, soap bars, lotions, and cosmetics pay a rebate to us of the difference between wholesale and distributor pricing on products you purchase from them or, in some cases a fixed rebate percentage amount, which varies by supplier.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
60Item 8
approximately 60-70% of your operating costs.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We charge our reasonable costs and expenses (normally $500 - $2,000) to test another supplier that you propose.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you wish to propose to us another supplier, you may submit the proposed supplier that you wish for us to consider in writing.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
Franchisee hereby irrevocably assigns to Franchisor all listings associated with the Salt Suite franchise, including all telephone numbers, telephone listings, email addresses, domain names, social media accounts, Internet listings, websites, and comparable electronic identities used in connection with the Marks or…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
We will, on a periodic basis as we deem advisable, conduct inspections of the Franchised Business and its operations, and evaluations of the methods and the staff employed therein.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
We have the right to change or modify the System from time to time, including, without limitation, the adoption and use of new or modified Proprietary Marks or copyrighted materials, and new or
Must the franchisor approve the franchisee's site or location before opening?
YesItem 12
You must operate the Franchised Business only from the site we approve.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
You may not establish, use, maintain, nor create an internet website, web posting, web page, social media page, or host page or otherwise maintain a presence or advertise on the Internet or any other public computer network in connection with the Franchised Business without our prior written approval, which we may…
Is a minimum grand opening advertising spend required?
YesFranchise agreement
You must spend $10,000 - $16,000 to promote the opening of your Franchised Business during the first 60 days of operations, pursuant to our specifications.
Must the franchisee participate in a customer loyalty or rewards program?
YesItem 11
you will be required to participate in (and comply with) such supplemental marketing programs established by us from time to time.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
If a Local Advertising Cooperative has been established for a geographic area where your Franchised Business is located when the Franchise Agreement is signed, or if any Local Advertising Cooperative is established during the term of the Franchise Agreement, you must become a member of the Local Advertising…
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase Salt Scrubs, Salt Lamps, Charcoal Bags, and Essential Oils from us.
Must equipment be purchased from designated or approved suppliers?
YesFranchise agreement
You will use in the development and operation of your Franchised Business only those (and each of those) brands, types and/or models of equipment, including the salt generators, and supplies, including the type of salt, furniture, fixtures and signs specified by us and using only suppliers designated or approved by…
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 11
MindBody Processing Credit Card Processor
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
All monthly payments and any late fees and interest charges required by this Agreement shall be paid through our direct debit program on the fifth calendar day each month, or such other payment method as prescribed by us, following the preceding month for which the applicable fee is being paid throughout the term of…
Must the franchisee participate in a gift card program?
YesItem 11
you will be required to participate in (and comply with) such supplemental marketing programs established by us from time to time.
People
Must employees wear uniforms specified by the franchisor?
YesItem 8
You must purchase uniforms from a designated supplier, or pursuant to our specifications.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must comply with our computer hardware, software, and POS specifications.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We have and you are required to provide independent access to the information that will be generated or stored in your computer systems, which includes, but not limited to, customer, transaction, and operational information.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 11
You must comply with our computer hardware, software, and POS specifications.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We also reserve the right to charge you our then-current supplemental training fee, which as of the date of this Disclosure Document is $500 per person per day.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
You and your designated management personnel must attend and successfully complete all ongoing continuing education and training programs and must attend all meetings, seminars, conventions and conference telephone calls as we require.
The filing answers no to 3 questions
- Is there a franchisee advisory council, association or committee?Item 11
- Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Franchise agreement
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Franchise agreement
The vendor opportunity at Salt Suite
Salt Suite is a small, health-services franchise with 9 total units—8 franchised and 1 company-owned—according to its 2024 Franchise Disclosure Document. The brand does not report average unit volume, and year-over-year unit growth is not disclosed. Royalties run at 8.0% of gross sales, and the initial franchise term is 10 years. For software vendors, the addressable unit count is modest, but the centralized purchasing model and mandated tech stack create a clear path to the decision-makers.
Who controls software purchasing
The 2024 FDD lists two HQ executives: Ryan Dodson, CEO, and Tiffany Dodson, Chief Experience Officer. No multi-unit operators appear in our corpus, which reinforces a headquarters-driven purchasing dynamic. Any vendor selling operational, marketing, or financial software should expect to engage directly with these executives. The absence of a franchisee association or large operator groups means the buying center is compact and likely concentrated at the North Carolina headquarters.
Mandated and current tech stack
Salt Suite mandates five systems across its network. Brandbot is required, likely for brand compliance or digital asset management. FranConnect by FranConnect handles franchise relationship management. Mindbody by Mindbody, Inc. serves as the core operational platform, with MindBody Processing handling payment processing. QuickBooks Online by Intuit Inc. is the mandated accounting system. These mandates leave little room for displacement in core operational categories, but adjacent opportunities—such as payroll, scheduling optimization, or marketing analytics—may still exist if they integrate with the existing stack.
Procurement, renewals, and timing
The FDD does not include an Item 8 procurement extract, so the formal supplier designation process is not publicly known. Renewal terms, however, are spelled out in Item 17: franchisees in good standing may renew for additional 10-year terms, provided they give six months' notice, pass an inspection, pay a renewal fee, sign a release, and execute the then-current franchise agreement. That agreement may be materially different from the 2024 form. For vendors, the renewal window—six months before the end of a 10-year term—represents a potential trigger for technology evaluation, though the small unit count means these events are infrequent.
How to read the Salt Suite FDD
The 2024 Salt Suite Franchise Disclosure Document is embedded below. It contains the full Item 1 executive roster, Item 11 tech mandates, and Item 17 renewal conditions referenced throughout this page. Reviewing the FDD directly is the best way to verify the mandated systems, understand the franchisor's control points, and identify any procurement policies not summarized here. For a ranked target list of franchise brands that match your software category, talk to FranCloud.
Questions vendors ask
Salt Suite, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Salt Suite files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
10 operators run 10 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| FL | 4 |
|---|---|
| NJ | 2 |
| IL | 1 |
| TN | 1 |
| NC | 1 |
Related Health services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.