HQ-led decisions

Roosters Men's Grooming Center

Financial services

Software purchasing decisions at Roosters Men's Grooming Center are driven at the franchisor level, with a mandated technology stack that includes Zenoti and SVS. The system comprises 82 franchised locations, presenting a concentrated addressable market for vendors. The 2024 FDD lists a board of directors including David J. Grissen as Chairman, signaling a centralized governance structure for technology mandates.

Mandated & recommended tech

The systems vendors compete with

2 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

SVS
Mandatory
PaymentsItem 11

We have implemented a gift card program with our approved vendor, SVS, and you must participate in that gift card program

Zenoti SystemZenoti, Inc.
Mandatory
POSItem 11

The current approved Computer System is the Zenoti System that must be licensed from Soham, Inc.

Franchise Resource Center
Proprietary systemItem 11

the Computer System also should be used to access our Education Playground, Franchise Resource Center

Paradox
HrItem 11

you may elect to participate in our recruiting program with Paradox, our approved vendor, that licenses software to assist you with posting available positions

Salon Detail Admin
Proprietary systemItem 11

the Computer System also should be used to access our Education Playground, Franchise Resource Center, Salon Detail Admin

Super Center portal
Proprietary systemItem 11

order retail product on Super Center portal

Live signals

Total units
82
82 franchised
Unit growth YoY
-7.865%
vs prior filing
AUV
$426K
Item 19, 2024
Royalty
4%
of gross sales
Ad fund
1%
national + local
Initial fee
per unit
Investment range
$239K–$374K
all-in, Item 7
Procurement
Approved supplier
from the filing

The vendor opportunity at Roosters Men's Grooming Center

Roosters Men's Grooming Center operates a system of 82 franchised locations, with no company-owned units disclosed in the 2024 FDD. The brand reported an average unit volume (AUV) of $425,928, with a 4.0% royalty fee and a standard 10-year initial term. Year-over-year unit growth declined by 7.865%, indicating a contracting footprint that nonetheless represents a concentrated base of franchisees operating under a unified technology mandate. For software vendors, the opportunity lies in penetrating a system where the franchisor dictates core operational platforms, making HQ the single point of entry for any technology sale.

Who controls software purchasing

The 2024 FDD lists a board of directors as the governing body, with David J. Grissen serving as Chairman. Other directors include Lockie Andrews, Mark S. Light, Michael Mansbach, and Michael J. Merriman. No dedicated CIO or CTO is named in the filing, but the existence of mandated software systems confirms that technology procurement is controlled at the franchisor level, not by individual multi-unit operators. Vendors should direct their outreach to this executive group, as franchisees are required to adopt the systems specified by HQ.

Mandated and current tech stack

Item 11 of the FDD mandates two core systems: the Zenoti System by Zenoti, Inc. and SVS. These are not optional recommendations; they are required platforms for franchisees. Beyond these mandates, the FDD references several other platforms in use, including Franchise Resource Center, Paradox, Salon Detail Admin, and the Super Center portal. The presence of Zenoti as the mandated POS and operations platform is the critical signal for vendors—any software that integrates with or displaces Zenoti must be sold to the board, not to individual locations.

Procurement, renewals, and timing

Specific Item 8 procurement restrictions were not extracted in our corpus, leaving the formal supplier designation process unclear. However, the mandated nature of the tech stack implies a designated-supplier framework for core systems. The franchise agreement carries a 10-year initial term, and Item 17 outlines renewal conditions that include signing a new agreement, which may contain materially different terms. This creates a recurring window where technology requirements could be re-evaluated, particularly as franchisees approach the end of their term and must comply with updated system standards.

How to read the Roosters Men's Grooming Center FDD

The 2024 FDD is embedded below for full review. Key sections for software vendors include Item 11 (the mandated technology list naming Zenoti and SVS), Item 1 (the board of directors), and Item 17 (renewal terms that may reset technology obligations). The filing confirms a centralized purchasing model with no operator footprint mapped in our corpus, reinforcing that all software decisions flow through the franchisor. For a ranked target list of franchise systems aligned with your software category, FranCloud can help prioritize your outreach.

Questions vendors ask

Roosters Men's Grooming Center, answered from the filing

The board of directors, chaired by David J. Grissen, governs the system. While a specific CIO is not named in the FDD, the mandated tech stack indicates centralized, HQ-driven purchasing decisions.
The 2024 FDD mandates the Zenoti System by Zenoti, Inc. and SVS. Additional platforms referenced include Franchise Resource Center, Paradox, Salon Detail Admin, and the Super Center portal.
There are 82 total units, all of which are franchised. The number of company-owned locations was not disclosed in the most recent FDD.
Specific procurement restrictions from Item 8 were not extracted in our corpus. The presence of mandated technology systems, however, suggests a designated-supplier model for core operational software.
The initial franchise term is 10 years. Renewals require signing a new agreement, which may impose materially different terms, creating potential re-evaluation points for technology vendors at each renewal cycle.
The 2024 FDD was filed with state franchise regulators. You can review the full document in the embedded PDF viewer below for detailed Item 11 technology disclosures and executive listings.
Source

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Roosters Men's Grooming Center2024 FDDView only
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Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.