PSP

Item 11

We may independently access the information generated and stored in the computer system.

Item 8

Presently, you are required to purchase certain pet foods and pet supplies sold in Pet Supplies Plus® Stores from our affiliate PSP Distribution, LLC.

Item 11

However, we have created a franchisee advisory committee that meets several times a year to discuss System changes and other general issues facing PSP franchisees, which generates communication between the franchisees on the committee and the rest of the System.

Item 8

As of its fiscal year ended January 3, 2026, PSP Distribution Operations SPV, LLC derived $677,912,582 from required franchisee purchases.

Item 8

We reserve the right to derive cost savings from required franchisee purchases in any manner, including but not limited to volume rebates.

Item 8

We estimate that your required purchases will account for approximately 100% of all purchases and leases necessary to open your Store and at least 60% of your ongoing costs to operate your Store.

Item 8

If we incur any costs in connection with testing a particular product or evaluating an unapproved supplier at your request, you or the supplier must reimburse our testing costs, regardless of whether we subsequently approve the item or supplier.

Item 8

In the event you wish to purchase any unapproved item, including inventory, and/or acquire approved items from an unapproved supplier, you must provide us the name, address, and telephone number of the proposed supplier, a description of the item you wish to purchase, a sample of the item, and the purchase price of…

Franchise agreement

Exhibit 4 Conditional Assignment of Telephone Numbers and Listings

Item 11

We may periodically assist franchisees to maintain high quality standards through customer surveys, customer interviews, and other similar initiatives (“Surveys”).

Item 14

We may revise our Franchise System and any of our copyrighted materials in our discretion, and may require that you cease using any outdated copyrighted materials.

Franchise agreement

You must operate the Store only at the location PSP accepts in writing, which will be identified in the Data Sheet attached to this Franchise Agreement (the “Approved Location”).

Item 11

Except as otherwise disclosed in this Item, you are prohibited from establishing or maintaining a separate website, or otherwise maintaining a splash page or other presence on the Internet through any social networking or social media site in connection with the operation of your Store that uses any variation of the…

Item 11

Prior to opening, we will collect $30,000, or you will pay $30,000 to the Grand Opening event management company we designate, for the Grand Opening advertising requirement for your first Store

Item 11

You must spend the Advertisement Requirement as we prescribe in the Operations Manual or otherwise in writing, which may include, without limitation, requirements that you place a certain number and/or type(s) of media advertisements and participate in customer loyalty programs.

Item 11

You must spend the Advertisement Requirement as we prescribe in the Operations Manual or otherwise in writing, which may include, without limitation, requirements that you place a certain number and/or type(s) of media advertisements and participate in customer loyalty programs.

Item 11

If a Cooperative is established applicable to your Store, you must participate in and contribute to the Cooperative.

Item 8

You must purchase all inventory items, merchandise, equipment, fixtures, furnishings, product display units, indoor signage, uniforms, supplies, and materials from us, our affiliates, or designated or approved suppliers

Item 8

You must purchase all inventory items, merchandise, equipment, fixtures, furnishings, product display units, indoor signage, uniforms, supplies, and materials from us, our affiliates, or designated or approved suppliers

Item 6

Under the EFT Program, we will automatically deduct all payments owed to us under the Franchise Agreement or any other agreement between you and us, from your bank account, including payments to our affiliate PSP Distribution.

Item 16

You must offer and sell all of the products which we require, and only the products which we authorize for the System, in the manner we prescribe, which presently include pet food, pet supplies, pets (but not dogs or cats), pet grooming and bathing services, seasonal items, gift cards, and related goods and services.

Item 15

Your Store must, at all times, be staffed with at least one individual who has successfully completed our initial training program.

Item 8

You must purchase all inventory items, merchandise, equipment, fixtures, furnishings, product display units, indoor signage, uniforms, supplies, and materials from us, our affiliates, or designated or approved suppliers, and utilize your own store team members or an approved delivery supplier in connection with any…

Item 11

Franchisees are required to install the current POS System, as designated by PSP.

Item 11

We may independently access the information generated and stored in the computer system.

Item 14

You must report all required customer information into our customer management database (the “CRM”).

Item 11

If this occurs, we will charge our then-current training tuition fee.

Item 6

Annual Up to $2,000 per When incurred You (or your designated Conference Fee person (up to two representative we approve) for System attendees per entity). must attend.