QuickBooks OnlineIntuit
Mandatoryand point-of-sale system software. In addition, you must pay the approved supplier of the Computer System a monthly fee ranging from $300 to $500 to access the software system and Quickbooks online. Y
From the filings
+7.692% units YoYHQ-led decisions
Pigtails & Crewcuts
Personal servicesSoftware purchasing at Pigtails & Crewcuts is controlled at the headquarters level by CEO Wade Brannon. The franchise currently mandates QuickBooks and QuickBooks Online by Intuit for its financial tech stack. With 84 franchised units and a single company-owned location, the addressable market for new software vendors is tightly concentrated under one decision-maker.
For software vendors selling into US franchise brands.
Live signals
Total units
85
84 franchised
Unit growth YoY
+7.692%
vs prior filing
AUV
$328K
Item 19, 2025
Royalty
5%
of gross sales
Ad fund
2%
national + local
Initial fee
$45K
per unit
Investment range
$160K–$385K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
7%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
FacebookMeta
his request if we subsequently request you to do so (see Franchise Agreement, Section 8.3). We or our affiliates may establish and operate websites, social media accounts (such as Facebook, X, Instagr
InstagramMeta
f we subsequently request you to do so (see Franchise Agreement, Section 8.3). We or our affiliates may establish and operate websites, social media accounts (such as Facebook, X, Instagram, Pinterest
PinterestPinterest
uently request you to do so (see Franchise Agreement, Section 8.3). We or our affiliates may establish and operate websites, social media accounts (such as Facebook, X, Instagram, Pinterest, etc.), ap
QuickBooksIntuit
Lunch 0 0 Atlanta, GA Intro to POS 3.5 0 Atlanta, GA Closing Books 1.5 0 Atlanta, GA DAY 4 Question/ Answer .25 0 Atlanta, GA Franchisee/ Franchisor 1.5 0 Atlanta, GA Relationship QuickBooks Review 2
Franchisor behaviours
What the franchisor requires
25 requirements the franchisor states in this filing, each in its own words; 2 explicit no's; 7 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 11
You must use the Computer System consistent with our standards.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesFranchise agreement
We will have remote access to the information and data stored in it.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
You shall prepare and furnish to us, within 60 days after the end of each fiscal year of your Salon, an annual statement of profit and loss and source and application of funds for the Salon and a balance sheet for the Salon as of your fiscal year end.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
Currently, we are the only approved supplier of certain shampoos, washes, and conditioners, most of which bear our trademark.
Is there a franchisee advisory council, association or committee?
YesItem 20
We have established a Franchise Advisory Council (“FAC”).
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 11
We also reserve the right to change and periodically update our Computer System specifications.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
189714Item 8
During fiscal year 2025, we received $189,714 of our total revenues of $2,160,161, or 8.78% of our total revenues, from franchisee purchases of these items from us.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We have the right to receive payments from suppliers based upon their dealings with you and other franchisees and to use the monies we receive without restriction for any purpose we deem appropriate or necessary.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
10Item 8
We estimate that purchases and leases made by you from designated or approved suppliers, or according to our standards and specifications will represent 95% or more of your total cost of establishing and approximately 10% of the total cost of operating your Salon.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
The proposed supplier must pay, in advance, a fee not to exceed the reasonable cost of any evaluation, testing, and inspections we undertake.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you propose to purchase any products, equipment or other items from a supplier that we have neither designated nor approved as meeting our Standards, you must submit a written request to us with information and samples we consider necessary to determine whether the item and source meet our then current criteria.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
You acknowledge that as between us and you, we have the sole right to the interest in all telephone numbers and directory listings associated with any Mark and you authorize us, and hereby appoint us and any officer we designate as your attorney-in-fact, to direct the telephone company and all listing agencies to…
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesItem 1
You must ensure that your Computer System (as defined in Item 8), including your POS System or your credit card processing terminals (whichever are responsible for processing credit card transactions), are in compliance with the most current Payment Card Industry (PCI) standards.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
We shall have the right at any time during business hours, and without prior notice to you, to inspect and audit, or cause to be inspected and audited, the business records, cash control devices, bookkeeping and accounting records, sales and income tax records and returns, computer records, and other records of the…
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
We have the right to modify the Operations Manual as we deem appropriate, although the modifications will not alter your status and rights under the Franchise Agreement (see Franchise Agreement, Section 2.2).
Must the franchisor approve the franchisee's site or location before opening?
YesItem 12
You will operate your Salon from a location that we approve.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not develop, maintain or authorize any website, other online presence or other electronic medium that mentions or describes the Salon or its products or services or displays any of our Marks without our prior approval.
Is a minimum grand opening advertising spend required?
YesFranchise agreement
Beginning at least 60 days before, and ending 30 days after, the opening of your Salon, you must spend a minimum of Five Thousand Dollars ($5,000) for the marketing launch of the Salon in accordance with a plan that we will submit to you for approval.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
You must participate in the Ad Fund by contributing 2% of your monthly Gross Sales.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
Royalties, Advertising Fund Fees and all other fees or amounts payable to us are currently withdrawn by us from a bank account specified by you by means of an electronic funds transfer.
People
Must employees wear uniforms specified by the franchisor?
YesItem 8
You must operate your Salon according to our specifications, rules and standards, (collectively the “Standards”), which may regulate, among other things, the type and brands of products and supplies your Salon uses; required and authorized products and services that the Salon must offer to customers and standards and…
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesFranchise agreement
You shall record at the time of each sale, in the presence of the customer, all receipts from sales or other transactions whether cash or credit, and required customer information in a point of sale system, as designated and approved by us.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We reserve the right to poll your Computer System at any time, whether during normal business hours or at other times during the day to retrieve and compile information concerning your Salon.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
We may require that previously trained and experienced Salon owners, Operating Managers and other managers periodically attend refresher and/or advanced training courses, as well as annual conferences and/or regional meetings at our facility located in Atlanta, Georgia or at another facility designated by our…
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
(iv) We may require that previously trained and experienced Salon owners, Operating Managers and other managers periodically attend refresher and/or advanced training courses, as well as annual conferences and/or regional meetings at our facility located in Atlanta, Georgia or at another facility designated by our…
The filing answers no to 2 questions
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
- Must equipment be purchased from designated or approved suppliers?Item 8
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.
VP SalesHead of SalesCROSales Director
- With 298 active personal services brands, I can't see which ones are growing or have the tech gaps my product fills, so I waste weeks chasing the wrong targets.A rep burning 10 hours/week on manual research at $50/hr loses $26,000/year. FranCloud's fit_scoring and corpus_search surface high-fit brands in seconds, reclaiming that time for selling.
- 63.5% of personal services brands mandate no POS system, but I can't identify the 108 that do without digging through hundreds of FDDs.Manually reviewing one FDD takes 3+ hours. At 108 targets, that's 324 hours. FranCloud's tech_landscape reveals POS mandates instantly, turning a $16,200 research slog into a single query.
- 91.6% of brands don't mandate a CRM, but the 25 that do are hidden in static reports, delaying my outreach to high-intent prospects.Landing one CRM-displacing deal in this segment can yield $30k+ ARR. FranCloud's find_lookalikes pinpoints those 25 brands and their peers, accelerating pipeline by months.
The vendor opportunity at Pigtails & Crewcuts
Pigtails & Crewcuts is a personal-services franchise headquartered in Georgia with 85 total units, 84 of which are franchised. The system generated an average unit volume of $328,250 and grew unit count by 7.69% year-over-year. For a software vendor, the opportunity is a concentrated one: a single decision-maker at HQ oversees a network of 84 single-unit franchisees, with no multi-unit operators in the system. The top states by location count are Texas (14), Florida (9), Georgia (8), South Carolina (7), and Tennessee (7).
Who controls software purchasing
Software purchasing authority rests with Wade Brannon, who serves as Chief Executive Officer, President, and Manager. The FDD lists no other executives, making Brannon the sole named buyer for any enterprise technology sale. Because every franchised location is operated by a single-unit owner, there is no intermediate layer of multi-unit operators who might influence or block a technology rollout. Vendors should prepare to engage directly with the CEO’s office for any system-wide pitch.
Mandated and current tech stack
The 2026 Franchise Disclosure Document mandates two financial systems: QuickBooks and QuickBooks Online, both by Intuit Inc. No other mandated or recommended technology vendors are named in the filing. This means the operational tech stack—point of sale, scheduling, CRM, payroll, and inventory—is either open or governed by undisclosed supplier arrangements. A vendor selling adjacent or replacement financial tools must be prepared to displace an entrenched Intuit environment.
Procurement, renewals, and timing
The franchise agreement carries a 10-year initial term. Franchisees who remain in compliance can renew for three additional consecutive 5-year terms. The procurement model itself is not described in the FDD; Item 8 contains no extract regarding designated suppliers, approved vendors, or purchasing cooperatives. This absence means the buying process is undefined from a regulatory standpoint, and vendors will need to ask directly about purchasing policies during initial conversations. With 7.69% unit growth, new franchisees entering the system represent recurring onboarding events where software decisions may be revisited.
How to read the Pigtails & Crewcuts FDD
The full 2026 FDD is embedded below. Key items for software vendors to examine include Item 11 (the franchisor’s obligations), which lists the mandated QuickBooks systems, and Item 1, which identifies Wade Brannon as the sole executive. Item 8, which would normally outline procurement restrictions, is silent in this filing—a notable gap that may signal flexibility or simply a lack of formalized purchasing rules. Item 17 confirms the renewal structure of three 5-year terms following the initial 10-year agreement. Use these sections to validate the data points above and to search for any additional technology references that may inform your pitch.
For a ranked target list of franchise systems matched to your software category, reach out to FranCloud.
Questions vendors ask
Pigtails & Crewcuts, answered from the filing
The sole named executive in the FDD is Wade Brannon, Chief Executive Officer, President, and Manager. As the top officer of a system with no multi-unit operators, he is the central point of contact for any enterprise software decision.
The 2026 FDD mandates QuickBooks and QuickBooks Online by Intuit Inc. for financial management. No point-of-sale or other operational technology mandates are disclosed in the filing.
There are 85 total units: 84 franchised and 1 company-owned. All 84 franchised operators are single-unit owners, with the highest concentrations in Texas (14), Florida (9), and Georgia (8).
The procurement model is not disclosed in the most recent FDD. Item 8 contains no extract regarding designated or approved suppliers, so the purchasing process must be clarified directly with HQ.
The initial franchise term is 10 years. Renewal is available for three additional consecutive 5-year terms, contingent on compliance. With 7.69% unit growth, new location openings may create periodic onboarding opportunities.
The 2026 FDD was filed with state franchise regulators. You can review the full document in the embedded PDF viewer below to verify all data points and identify additional vendor opportunities.
Source
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Operator footprint
Who runs the locations
84 operators run 84 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit84
Top states by locations
| TX | 14 |
|---|---|
| FL | 9 |
| GA | 8 |
| SC | 7 |
| TN | 7 |
Related Personal services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.