Authorize.net
Mandatorymust be capable of supporting the “Authorize.net” or other gateway we designate
HQ-led decisions
Painting with a Twist
Personal servicesSoftware purchasing at Painting with a Twist is controlled at the franchisor level, with mandates covering payment processing, operational management, and accounting. The system runs on Authorize.net, FAM System, and QuickBooks Online by Intuit Inc., leaving limited room for alternative platforms unless you can displace an incumbent. With 201 franchised locations and one company-owned unit, the addressable market is small but concentrated under a single decision-making body.
Mandated & recommended tech
The systems vendors compete with
3 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.
FAM System
MandatoryPainting with a Twist will provide you with access to the FAM System for your use in developing and operating your Franchised Business
QuickBooks OnlineIntuit Inc.
Mandatorymust be capable of running... QuickBooks Online
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
VP SalesHead of SalesCROSales Director
- With 298 active personal services brands, I can't see which ones are growing or have the tech gaps my product fills, so I waste weeks chasing the wrong targets.A rep burning 10 hours/week on manual research at $50/hr loses $26,000/year. FranCloud's fit_scoring and corpus_search surface high-fit brands in seconds, reclaiming that time for selling.
- 63.5% of personal services brands mandate no POS system, but I can't identify the 108 that do without digging through hundreds of FDDs.Manually reviewing one FDD takes 3+ hours. At 108 targets, that's 324 hours. FranCloud's tech_landscape reveals POS mandates instantly, turning a $16,200 research slog into a single query.
- 91.6% of brands don't mandate a CRM, but the 25 that do are hidden in static reports, delaying my outreach to high-intent prospects.Landing one CRM-displacing deal in this segment can yield $30k+ ARR. FranCloud's find_lookalikes pinpoints those 25 brands and their peers, accelerating pipeline by months.
Live signals
Total units
202
201 franchised
Unit growth YoY
-2.427%
vs prior filing
AUV
—
Item 19, 2026
Royalty
6%
of gross sales
Ad fund
2%
national + local
Initial fee
$25K
per unit
Investment range
$119K–$256K
all-in, Item 7
Procurement
Approved supplier
from the filing
The vendor opportunity at Painting with a Twist
Painting with a Twist operates 202 total units, of which 201 are franchised and one is company-owned. The brand falls within personal services, headquartered in Los Angeles, and shows a year-over-year unit decline of roughly 2.4%. For software vendors, the addressable market is the full system—202 locations—but the single-operator footprint (25 mapped operators, all single-unit) means no multi-unit franchisees exist to drive independent purchasing decisions. Top states by unit count are Florida (6), Texas (3), and California (3), with additional single units in Georgia and Michigan.
Average unit volume is not disclosed in the most recent FDD. The royalty rate is 6.0%, and the initial term length is not stated. These gaps make it harder to model franchisee-level ROI on software, but the centralized tech mandates simplify the sales motion: you sell to HQ, not to individual operators.
Who controls software purchasing
The 2026 FDD Item 1 lists five executives: Catherine L. Deano, CFE (Director); Todd Owen (Director and CEO); Teresa Johnson (Director); Dave Chmura (Director); and Brittany Graff (Co-CEO). No CIO, CTO, or VP of Technology is named, which is common in systems of this size. The presence of mandated technology—Authorize.net, FAM System, and QuickBooks Online—signals that software purchasing authority sits with the franchisor, not with franchisees. Todd Owen and Brittany Graff, as CEO and Co-CEO respectively, are the most likely decision-makers or approvers for any system-wide software investment.
Because all 25 mapped operators are single-unit owners, there is no multi-unit operator bloc that could influence or bypass HQ purchasing. Vendors should prepare to engage directly with the C-suite in Los Angeles.
Mandated and current tech stack
Painting with a Twist mandates three named systems, per the FDD:
- Authorize.net for payment processing
- FAM System for operational management
- QuickBooks Online by Intuit Inc. for accounting
No other mandated or recommended vendors are disclosed. This stack covers core transactional and financial workflows. A vendor selling POS, CRM, scheduling, or marketing automation would need to either integrate with FAM System or displace it. Payment processing is locked to Authorize.net, making that category a hard displacement play. QuickBooks Online is widely used across small businesses, but a franchise-specific financial platform could still find an opening if it offers meaningful integration with FAM System.
Procurement, renewals, and timing
The FDD does not include an Item 8 procurement extract, so the formal procurement model—whether designated supplier, approved supplier list, or open—is not disclosed. Similarly, Item 17 renewal data is absent, and the initial franchise term is not stated. Without renewal-cycle visibility, vendors cannot time outreach around contract expirations based on the FDD alone.
What is clear: the franchisor mandates technology. That means any software adoption likely flows through a top-down evaluation and deployment, not a grassroots franchisee adoption. Vendors should treat this as a single-account sale to HQ, with a potential rollout to 201 franchised locations upon approval.
How to read the Painting with a Twist FDD
The full Franchise Disclosure Document is embedded below. It was filed with state franchise regulators in 2026 and contains the legal and operational disclosures required under the FTC Franchise Rule. For software vendors, the most actionable sections are Item 1 (executives), Item 11 (mandated systems), and Item 20 (unit counts and operator footprint). Item 8 and Item 17, which would normally clarify procurement rules and renewal timing, are not extracted in this filing, so direct inquiry with HQ may be necessary to fill those gaps.
If you are evaluating Painting with a Twist as a potential account, FranCloud can help you benchmark it against other franchise systems and build a ranked target list based on tech mandates, decision-maker concentration, and unit growth trends.
Questions vendors ask
Painting with a Twist, answered from the filing
The FDD lists Director and CEO Todd Owen and Co-CEO Brittany Graff among key executives. No dedicated CIO or CTO is named, but purchasing authority appears centralized at the franchisor level given the mandated tech stack.
The 2026 FDD mandates Authorize.net for payment processing, FAM System for operational management, and QuickBooks Online by Intuit Inc. for accounting. No other named systems are disclosed.
There are 202 total units: 201 franchised and 1 company-owned. The operator footprint maps 25 operators, all single-unit, concentrated in Florida (6), Texas (3), and California (3).
The FDD does not include an Item 8 procurement extract, so whether they use designated suppliers, approved suppliers, or an open model is not disclosed in the most recent filing.
The FDD does not include an Item 17 renewal extract, and the initial term length is not disclosed. Without renewal or term data, contract windows cannot be estimated from the filing alone.
The FDD was filed with state franchise regulators in 2026. You can view the embedded PDF viewer below to review the full document directly.
Source
Read the filing itself
Every number on this page traces back to this document. Read it in full, page by page — buy the original PDF to download, search, and annotate it.
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Painting with a Twist files a new annual FDD — usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
25 operators run 25 mapped locations — 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit25
Top states by locations
| FL | 6 |
|---|---|
| TX | 3 |
| CA | 3 |
| GA | 1 |
| MI | 1 |
Related Personal services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.