P&B Franchise

The vendor opportunity at P&B Franchise

P&B Franchise operates in the personal services sector with its headquarters in Arizona. According to the 2022 Franchise Disclosure Document, the system consists of just 2 franchised units, with no company-owned locations reported. The units are split across two states: Texas (1 unit) and Arizona (1 unit). No average unit volume (AUV) or royalty percentage is disclosed in the FDD. For software vendors, this represents a very small addressable market—only 2 locations—making it a niche target at best. Year-over-year unit growth is not disclosed, and the operator footprint shows 3 mapped operators, all single-unit operators, with no multi-unit franchisees in the system.

Who controls software purchasing

Purchasing authority at P&B Franchise sits at the top. The FDD lists two executives in Item 1: Melodi Harmon, who serves as Founder, President and Chief Executive Officer, and Vivian Lopez, the General Manager. In a system this small, these two individuals are the de facto buying center for any software or technology decisions. Vendors should direct outreach to Harmon and Lopez, as there are no other named executives or department heads on file. The absence of a parent company or private equity backing means decisions are made independently at the brand level.

Mandated and current tech stack

The 2022 FDD does not identify any mandated or recommended technology systems. There are no named POS vendors, no required operational software, and no IT infrastructure mandates disclosed. This suggests the franchise operates with an open tech stack, giving individual units or HQ the flexibility to choose their own solutions. For a vendor, this means there is no incumbent to displace, but also no established pain point tied to a specific system. Discovery calls would need to uncover what tools the two units currently use for scheduling, payment processing, or customer management in the personal services space.

Procurement, renewals, and timing

Procurement rules are not detailed in the available FDD extract. Item 8, which typically outlines designated or approved supplier requirements, was not captured, so the procurement model remains unknown. On the renewal side, Item 17 provides some structure: franchise agreements run for an initial term of 10 years. To renew, franchisees must give written notice between 90 and 180 days before expiration, demonstrate substantial compliance with the agreement, sign a general release, mutually agree on a new minimum development obligation, and pay a renewal fee. These renewal windows could serve as natural points to introduce new software, though with only 2 units, the cadence will be infrequent.

How to read the P&B Franchise FDD

The full FDD is embedded below for your review. Filed with state franchise regulators in 2022, it contains the legal and operational disclosures that govern the franchise relationship. Key sections for software vendors include Item 1 (executives), Item 8 (procurement obligations), and Item 11 (franchisor assistance and required systems). Because this FDD lacks detail on mandated technology, vendors should use it primarily to confirm the decision-makers and the contractual framework before engaging. For a ranked list of franchise targets matched to your software category, FranCloud can help.