BOSS MobilityBOSS Mobility
Mandatoryuch devices and/or software. We require you to utilize Windows 10 or a similar Windows based operating system or another operating system approved by us. We require you to utilize BOSS Mobility in con
From the filings
HQ-led decisions
Orkin
Home servicesOrkin, a Rollins home-services brand, requires franchisees to sub-license ServSuite, to license Intuit QuickBooks and Microsoft Office Suite, and to buy a BOSS Mobility Kit — all under Item 11. The system runs 504 outlets, 115 of them franchised, with franchised outlets down 8.7% year over year.
For software vendors selling into US franchise brands.
Live signals
Total units
504
115 franchised
Unit growth YoY
-8.73%
vs prior filing
AUV
—
Item 19, 2025
Royalty
7%
of gross sales
Ad fund
2%
national + local
Initial fee
—
per unit
Investment range
$85K–$529K
all-in, Item 7
Procurement
—
from the filing
Item 19
No claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
9%of gross sales (FY2025)
15% reference
Mandated & recommended tech
The systems vendors compete with
3 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
QuickBooksIntuit
Mandatoryro.Net software upon your purchase of a franchise. You must also purchase, and maintain a valid license for, all additional software we may require, including, without limitation, Intuit QuickBooks an
ServSuiteServSuite
Mandatoryconnection with Multi-National Accounts; you are also required to purchase from us a BOSS Mobility Kit. You must sub-license from us ServicePro.Net’s suite of software products (“ServSuite”). The form
FacebookMeta
sure document, “Social Media” means those Website and/or web and/or mobile applications that enable users to create and share content or to participate in social networking (e.g., Facebook, Twitter, I
InstagramMeta
ial Media” means those Website and/or web and/or mobile applications that enable users to create and share content or to participate in social networking (e.g., Facebook, Twitter, Instagram, TikTok, L
LinkedInLinkedIn
ose Website and/or web and/or mobile applications that enable users to create and share content or to participate in social networking (e.g., Facebook, Twitter, Instagram, TikTok, LinkedIn, etc.). We
TikTokTikTok
means those Website and/or web and/or mobile applications that enable users to create and share content or to participate in social networking (e.g., Facebook, Twitter, Instagram, TikTok, LinkedIn, et
TwitterX
ent, “Social Media” means those Website and/or web and/or mobile applications that enable users to create and share content or to participate in social networking (e.g., Facebook, Twitter, Instagram,
Franchisor behaviours
What the franchisor requires
13 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 18 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 11
You must also purchase, and maintain a valid license for, all additional software we may require, including, without limitation, Intuit QuickBooks and Microsoft Office Suite.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We reserve the right to download sales, other data and communications from your Computer System at any time.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesItem 17
Late Fee for reports, $50 per week On invoice You must pay this late fee if financial statements you fail to submit timely, or tax returns complete and accurate reports, financial statements, and tax returns when due.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 11
We may require you to use certain devices and/or software owned or licensed by us or our affiliates in connection with the operation of your business, which devices and/or software we or our affiliate will license or sub-license to you pursuant to separate license agreements.
Is there a franchisee advisory council, association or committee?
YesItem 20
We have a Franchise Advisory Council that discusses potential improvements and issues related to the Orkin franchise system.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 11
We may modify specifications for and components of the Computer System from time to time.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
16935Item 8
Combined domestic and international revenues from Orkin, Critter Control and Australia franchises were $16.9 million, $16.5 million and $15.6 million for the years ended December 31, 2024, 2023 and 2022, respectively.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
Advise you on franchise operations, new techniques or operating methods disclosed by reports submitted to, or inspections made by, Orkin Systems
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
Orkin Systems will modify these Manuals periodically, but the modification will not alter your status and rights under the Franchise Agreement (Section 5.01 of the Franchise Agreement).
Marketing
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
You must spend on local market advertising a reasonable amount you determine but not less than the following minimum amounts in each Sales Year (“Local Advertising Obligation”), as determined by your aggregate Monthly Total Net Revenues in each full twelve- month period after the opening date of your franchise…
Point of sale
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We reserve the right to download sales, other data and communications from your Computer System at any time.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
Subject to available class space, you may take refresher courses on request.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
You and/or your designated manager(s) must attend each conference, convention, program, or training session.
The filing answers no to 3 questions
- Must the franchisor approve the franchisee's site or location before opening?Item 11
- Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?Item 11
- Is a minimum grand opening advertising spend required?Item 11
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ committee: CEO/President + VP Ops + IT/CIO + Franchise + procurement involved.
VP SalesHead of SalesCROSales Director
- 95.3% of home services brands mandate no POS, leaving a massive whitespace for tech vendors to target before competitors catch on.By identifying the 525 brands with no mandated POS, your sales team can prioritize high-fit targets and cut prospecting waste by 40%, converting weeks of manual research into a single query that surfaces ready-to-sell accounts.
- Teams spend weeks manually combing through FDDs to assess unit counts and financials across 554 active home services brands.Replacing manual FDD research with instant corpus search saves 15+ hours per brand evaluation, allowing your team to assess 10x more targets and accelerate pipeline velocity by 30%.
- Without instant access to AUV data, you cannot gauge franchisee ROI or brand health across 239 disclosed home services brands.Seeing median AUV of $661,803.61 at a glance lets you prioritize brands with strong unit economics, increasing win rates by focusing on financially healthy targets and avoiding low-ROI pursuits.
The vendor opportunity at Orkin Orkin, part of Rollins alongside sibling brand Critter Control, ran 504 pest- and termite-control outlets at the end of 2024 — 115 franchised and 389 company-owned branches, with 47 of the franchises operating in the United States and 68 outside it. Franchised outlets fell 8.7% year over year, a signal that renewal and resale activity is already moving through the system.
Who controls software purchasing Orkin Systems sets technology policy at the corporate level. President Patrick Chrzanowski leads Orkin Systems, Matthew Turek serves as Vice President and Division President of Orkin International, and Gordon L. Melerine, Jr. directs domestic franchising — the buying chain a vendor would need to work through.
Tech named in the FDD, and what is actually required Orkin names three systems under Item 11: BOSS Mobility, the mobile application franchisees must use in connection with Multi-National Accounts and must buy a Kit (printer plus accessories) from Orkin to run; Intuit QuickBooks and Microsoft Office Suite, which franchisees must purchase and maintain a valid license for; and ServSuite, ServicePro.Net's suite of software products, which franchisees must sub-license directly from Orkin. Franchisees also must run Windows 10 or an Orkin-approved equivalent operating system and maintain the network connections and email/broadband access Orkin specifies. Item 11 uses Facebook, Twitter, Instagram, TikTok and LinkedIn only as examples of what it means by Social Media, and bars a franchisee from establishing a Website or Social Media account or page that uses the Licensed Marks without Orkin Systems' prior written approval. Item 8 also requires franchisees to use the Orkin Customer Care Center for the first year after opening.
Procurement, renewals, and timing Item 8 runs an approved-supplier list, published in Exhibit 6 and subject to change. Orkin estimates that approved-supplier purchases run 60% to 80% of what a franchisee spends establishing an Orkin franchise and about 85% of what they spend operating one. Orkin states it earns no material benefit, such as renewal or additional franchises, tied to a franchisee's supplier choices.
How to read the Orkin FDD The embedded PDF viewer below holds Orkin's 2025 Franchise Disclosure Document. Item 8 covers the approved-supplier rules above and Item 11 the BOSS Mobility, QuickBooks, and ServSuite requirements. Talk to FranCloud for a ranked list of franchise systems where your product fits this well.
Questions vendors ask
Orkin, answered from the filing
Orkin Systems sets the technology mandate at the corporate level. President Patrick Chrzanowski leads Orkin Systems, with Matthew Turek serving as Vice President and Gordon Melerine, Jr. as Director of Domestic Franchising.
Orkin requires franchisees to sub-license ServSuite from it, to purchase and license Intuit QuickBooks and Microsoft Office Suite, and to buy a BOSS Mobility Kit (printer plus accessories) to run BOSS Mobility, which is required in connection with Multi-National Accounts. Windows 10 or a similar Windows-based operating system, or another Orkin-approved operating system, is also required.
Orkin's system ran 504 outlets at the end of 2024 — 115 franchised and 389 company-owned branches. Of the franchises, 47 operate in the United States and 68 outside it.
Item 8 runs on an approved-supplier list: franchisees must buy a BOSS Mobility kit outright, and Orkin estimates 60% to 80% of establishment purchases and about 85% of ongoing purchases come from its approved-supplier list in Exhibit 6, which is subject to change.
Franchised outlets fell 8.7% year over year, which points to renewal and resale activity already moving through the system — a signal worth tracking for contract timing.
The embedded PDF viewer below holds Orkin's 2025 Franchise Disclosure Document — Item 8 covers the approved-supplier rules and Item 11 the required ServSuite, Intuit QuickBooks, Microsoft Office Suite and BOSS Mobility Kit cited above.
Source
Read the filing itself
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
Tell me when this brand refiles.
We’ll email you the moment Orkin files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
120 operators run 130 mapped locations. 7 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit113
2–9 units7
Top states by locations
| TX | 8 |
|---|---|
| GA | 7 |
| PA | 5 |
| KY | 3 |
| MS | 3 |
Ownership
The portfolio behind Orkin
strategic_multibrand of Rollins.
Sibling brands
Related Home services brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.