ine shall be in addition to all other remedies available to us under the Franchise Agreement or at law. 21. We currently require you to use Practice Management System (“PMS”) from Dentrix Ascend which
From the filings
One Endo
Health servicesOne Endo's 2024 FDD covers three corporate-owned dental support locations in New York; none are yet franchised, so every purchasing decision runs through headquarters. The filing requires Dentrix Ascend for practice management and names Facebook, Instagram, LinkedIn, Snapchat, Twitter by X and YouTube as marketing channels without requiring any of them. The FDD makes no financial performance representation.
For software vendors selling into US franchise brands.
Live signals
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
er Internet or mobile site, account or web pages in connection with the Franchised Business or otherwise containing or displaying the Marks, including but not limited to, YouTube, Facebook, Twitter, S
b pages in connection with the Franchised Business or otherwise containing or displaying the Marks, including but not limited to, YouTube, Facebook, Twitter, Snapchat, LinkedIn or Instagram without ou
ccount or web pages in connection with the Franchised Business or otherwise containing or displaying the Marks, including but not limited to, YouTube, Facebook, Twitter, Snapchat, LinkedIn or Instagra
le site, account or web pages in connection with the Franchised Business or otherwise containing or displaying the Marks, including but not limited to, YouTube, Facebook, Twitter, Snapchat, LinkedIn o
t or mobile site, account or web pages in connection with the Franchised Business or otherwise containing or displaying the Marks, including but not limited to, YouTube, Facebook, Twitter, Snapchat, L
e any other Internet or mobile site, account or web pages in connection with the Franchised Business or otherwise containing or displaying the Marks, including but not limited to, YouTube, Facebook, T
Franchisor behaviours
What the franchisor requires
21 requirements the franchisor states in this filing, each in its own words; 4 explicit no's; 9 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 11
You must keep your books and business records according to our prescribed formats.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
You must purchase technology services from SurfCT.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We reserve the absolute right to update or otherwise modify this list from time to time, in our sole discretion, upon written notice to you.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
Because we are a start-up franchisor, we had no revenue from franchisees’ purchases of products or services from us for fiscal year ended December 31, 2022.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We reserve the right to derive benefits from purchases made by One Endo franchisees from approved suppliers in the form of volume discounts or rebates.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
70Item 8
Approximately 60% - 65% of your start-up expenses and 70 - 80% of your ongoing expenses
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 6
You must pay a charge not to exceed the reasonable cost of any evaluation or testing.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you want to purchase equipment or products subject to our approved supplier requirements from a supplier who has not been previously approved by us, then you must, at your expense, send to us representative samples or specifications of that supplier’s products or services, and certain other information about the…
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesItem 17
Franchisee’s obligations on XVII Pay outstanding amounts, de- termination/non-renewal identification, return of confidential information and assign telephone numbers; pay liquidated damages.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesItem 11
You must ensure that you are maintaining a Payment Card Industry (“PCI”) compliant security service subscription to protect the confidentiality of information gathered from customers’ credit cards and other payment cards.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 9
s. Inspections and audits Articles VII and X Items 6 and 11
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
We may modify the Manual, but the modification will not alter your status and rights under the Franchise Agreement.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You must obtain our approval of the site you select for location of your Franchised Business.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not use any other Internet or mobile site, account or web pages in connection with the Franchised Business or otherwise containing or displaying the Marks, including but not limited to, YouTube, Facebook, Twitter, Snapchat, LinkedIn or Instagram without our approval and written consent.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
If other Franchised Businesses are located in your area, you will be required to participate in any local advertising cooperative that we establish, if we require your participation.
Operations
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase or lease equipment, supplies, and products required for your One Endo franchise from suppliers approved by us.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 11
We will designate the PCI compliant vendor that you must use and the security service subscription that you must subscribe to in the Manual.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
We may require that you participate in an electronic funds transfer program by which payments due us are paid or directed electronically from your bank.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
We will specify an approved practice management system (“PMS”) you must purchase or lease in our Manual.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 11
You must also use our designated cloud-based scheduling and patient management system which will be handled by a third party or third parties.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 6
We may impose this fee, payable to us, if you request additional training at your premises from time-to-time, or if you are operating below our standards and we require you to have additional training.
The filing answers no to 4 questions
- Is a minimum grand opening advertising spend required?Item 11
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 11
- Must the franchisee buy products from a designated distributor?Item 8
- Is attendance at an annual convention or conference mandatory for the franchisee?
The vendor opportunity at One Endo
One Endo's 2024 FDD covers 3 locations in New York, all company-owned; none are currently franchised. The FDD makes no financial performance representation. For a vendor, that means the near-term buying center is small but concentrated: three sites, one management team, and a technology requirement already in place.
Who controls software purchasing
With every location company-owned, purchasing authority sits with One Endo's leadership. Item 2 names Managing Members Dr. Nicholas Mastroianni and Dr. Dean Saccomanno as Co-Founders/Directors, alongside Co-Founder/Director Paul Vigario and Consultant Carolyn Bolton.
Tech named in the FDD, and what is actually required
Item 6 requires Dentrix Ascend for practice management — the one system the FDD obliges locations to run. Item 11 names Facebook, Instagram, LinkedIn, Snapchat, Twitter by X and YouTube as marketing channels the filing mentions; none of them is a requirement.
Procurement, renewals, and timing
Item 8 sets an approved-supplier list. Technology services must be purchased from affiliate SurfCT, while other products must meet approved specifications; clinical equipment purchasing is left to the franchisee's discretion, and franchisees may propose alternate suppliers for approval. One Endo is part of OE Growth Enterprises LLC and Masa Group. The initial term is 20 years, with a 5- or 10-year renewal contingent on compliance, a possible remodel, new contract terms, and notice filed 6 to 3 months before expiration.
How to read the One Endo FDD
The 2024 One Endo FDD was filed with state franchise regulators. The embedded PDF viewer below carries the full text — start with Item 6 for the Dentrix Ascend requirement, Item 8 for supplier terms, and Item 17 for renewal conditions. Talk to FranCloud for a ranked list of franchise systems that fit your product.
Questions vendors ask
One Endo, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment One Endo files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
9 operators run 9 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| WI | 1 |
|---|
Ownership
The portfolio behind One Endo
unknown of oe growth enterprises llc and masa group.
Related Health services brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.