Delightree
Mandatory. Quick Books will generate billing and profit and loss and balance sheet information for the business. We also require you to use August Health for electronic medical records and Delightree managemen
HQ-led decisions
New Life
Health servicesSoftware purchasing at New Life is controlled at the headquarters level, given the franchisor's mandate of specific operational systems. The brand currently operates 7 company-owned units, with an undisclosed number of franchised locations, and mandates August Health, Delightree, and QuickBooks. This creates a small but defined addressable market for vendors offering complementary or replacement technologies.
Live signals
Total units
7
0 franchised
Unit growth YoY
—
vs prior filing
AUV
$372K
Item 19, 2026
Royalty
—
of gross sales
Ad fund
1%
national + local
Initial fee
$35K
per unit
Investment range
$110K–$202K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing. It is a floor, not a total — the filing discloses one of the two headline fees.
1%+of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
QuickBooks
outlay by a franchisee that needs extensive work done on the home to convert the residential property to a New Life Assisted Living location. 4. As of February 1, 2024, we require QuickBooks. Google D
The vendor opportunity at New Life
New Life operates in the health services segment with a headquarters in Maryland. The brand’s 2026 Franchise Disclosure Document reports 7 total units, all of which are company-owned. The number of franchised units is not disclosed. With an average unit volume of $371,830, the system is small but presents a concentrated opportunity for software vendors, as purchasing decisions appear to be made centrally. The initial franchise term is 10 years, and the royalty percentage is not disclosed in the available data.
Who controls software purchasing
The FDD does not list specific executives in Item 1, so the exact buying center is not publicly identified. However, the presence of mandated technology systems strongly suggests that software purchasing is controlled at the headquarters level. Vendors should prepare to engage with operations or IT leadership at the Maryland office. Without named decision-makers, initial outreach should focus on demonstrating clear operational value to the brand’s leadership team.
Mandated and current tech stack
New Life mandates three specific software systems for its operations: August Health, Delightree, and QuickBooks. August Health likely supports clinical or resident management given the health services focus, while Delightree is typically used for operational workflows and compliance. QuickBooks serves as the mandated accounting platform. No point-of-sale or other operational systems are named in the available data. Vendors offering integrations with these mandated platforms or solutions that fill gaps in the current stack may find a receptive audience.
Procurement, renewals, and timing
Procurement signals from Item 8 are not available in the current data, so the brand’s supplier model—whether designated, approved, or open—remains unclear. The franchise agreement includes renewal provisions: franchisees may obtain two successor agreements of 5 years each, provided they meet conditions including compliance, renovation to current standards, and signing the then-current agreement with a personal guaranty and general release. These renewal windows represent natural inflection points where software contracts may be re-evaluated. The 10-year initial term suggests that long-term vendor relationships are the norm.
How to read the New Life FDD
The 2026 New Life FDD is filed with state franchise regulators and contains detailed disclosures on the franchise system, including Item 11 obligations related to mandated technology. Reviewing the full document will provide additional context on operational requirements, fees, and the franchisor’s control over supplier relationships. The embedded viewer below allows you to examine the FDD directly. For a ranked target list of franchise brands aligned with your software, reach out to FranCloud.
Questions vendors ask
New Life, answered from the filing
The FDD does not list specific executives, but purchasing authority is centralized at HQ given the mandated tech stack. Vendors should target operations or IT leadership at the Maryland headquarters.
New Life mandates August Health, Delightree, and QuickBooks. No POS system is named in the available data, but these three systems are required for franchisees.
New Life has 7 total units, all company-owned. The number of franchised units is not disclosed in the 2026 FDD.
The procurement model is not detailed in the available FDD extracts. Item 8 signals are absent, so it is unclear if New Life uses designated suppliers, approved suppliers, or an open model.
Initial franchise terms are 10 years, with two 5-year renewal options. Renewals require compliance, renovation to current standards, and signing the then-current agreement, creating potential re-evaluation points for software.
The 2026 FDD is filed with state franchise regulators. You can view the embedded PDF viewer below to review the full document for detailed disclosures.
Source
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FDD alert
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Primary franchise filings · updated July 2026. Every figure is source-traceable and QA-checked.