+15.888% units YoYHQ-led decisions

Nartov Ventures

Personal services

Software purchasing at Nartov Ventures is controlled at the franchisor level, with mandates covering point-of-sale, scheduling, payments, and social media. The system already requires Meta, a POS & Scheduling System, Stripe.com, and Zenoti across its 132 locations. For vendors, the addressable market is 124 franchised units plus 8 company-owned locations, concentrated in Texas, Florida, and New York.

Mandated & recommended tech

The systems vendors compete with

4 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

Meta
Mandatory
Marketing automationItem 11

Sugaring NYC intends to collect two percent (2%) of Gross Revenue per month, to be used by Sugaring NYC, on your behalf, on digital advertising – Google, Meta, and other online advertising platforms.

POS & Scheduling System
Mandatory
POSItem 11

POS & Scheduling System Training

Stripe.comStripe, Inc.
Mandatory
PaymentsItem 11

online billing account such as Zenoti and Stripe.com

ZenotiZenoti, Inc.
Mandatory
POSItem 11

Presently, we require you to purchase the following hardware and software: ... Software: Zenoti

Who buys here

The buyer at this brand

The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.

Sales LeaderRegional 100 499

HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.

VP SalesHead of SalesCROSales Director
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Live signals

Total units
132
124 franchised
Unit growth YoY
+15.888%
vs prior filing
AUV
Item 19, 2025
Royalty
5%
of gross sales
Ad fund
1%
national + local
Initial fee
$45K
per unit
Investment range
$139K–$293K
all-in, Item 7
Procurement
Franchisor controlled
from the filing

The vendor opportunity at Nartov Ventures

Nartov Ventures operates 132 total units — 124 franchised and 8 company-owned — spread across approximately 177 mapped locations. The system grew unit count by 15.9% year-over-year, signaling an expanding footprint that may require additional software seats, integrations, or net-new tools. Top states by operator presence are Texas (41 units), Florida (18), New York (17), Illinois (12), and Pennsylvania (11). Among 145 mapped operators, 26 are multi-unit owners, though none control more than 9 locations. This fragmented operator base means the franchisor likely retains strong influence over technology decisions, making HQ the primary sales target.

Average unit volume is not disclosed in the most recent FDD. The royalty rate is 5.0% of gross revenue, and the initial franchise term runs 10 years. For software vendors, the addressable market is the full 132-unit system, with the understanding that franchisor mandates will dictate adoption at the unit level.

Who controls software purchasing

The 2025 FDD Item 1 lists a single executive: the CEO. No CIO, CTO, or VP of Technology is named, which is common in systems of this size. The presence of multiple mandated technology systems — Meta, a POS & Scheduling System, Stripe.com, and Zenoti — confirms that software purchasing authority sits at the franchisor level. Vendors should direct outreach to the CEO’s office, framing value in terms of system-wide compliance, operational efficiency, and support for the brand’s 15.9% growth trajectory.

Multi-unit operators (26 in total, each with 2–9 units) may influence recommendations or feedback loops, but the mandate structure suggests they do not have independent procurement authority for core operational software. The 119 single-unit operators are unlikely to be autonomous buyers for mandated categories.

Mandated and current tech stack

Nartov Ventures mandates four technology components in its 2025 FDD: Meta for social media and advertising; a POS & Scheduling System (the specific vendor is not named in the FDD extract); Stripe.com by Stripe, Inc. for payment processing; and Zenoti by Zenoti, Inc., a platform commonly used for salon, spa, and fitness businesses. This stack covers client scheduling, point-of-sale transactions, payments, and marketing — leaving potential gaps in areas like HR, inventory management, business intelligence, or customer relationship management that are not addressed by the current mandates.

Vendors offering complementary or replacement solutions should note that any displacement of Zenoti or Stripe would require a franchisor-level decision and likely a system-wide rollout. Integration with the existing mandated stack is a baseline requirement for any new tool.

Procurement, renewals, and timing

The FDD does not include an Item 8 procurement extract, so the formal supplier designation process — whether designated, approved, or open — is not publicly known. This lack of transparency means vendors must engage HQ directly to understand qualification requirements.

Franchise agreements run for an initial 10-year term, with a right to renew for additional 10-year terms upon payment of a $5,000 renewal fee and execution of the then-current franchise agreement. The renewal agreement may contain materially different terms, which could include updated technology mandates. With 15.9% year-over-year unit growth, new franchisees entering the system represent a recurring opportunity to deploy the mandated stack and any approved ancillary tools. Renewal cycles for existing franchisees may also serve as trigger points for technology re-evaluation, though the FDD does not specify a renewal schedule beyond the 10-year term.

How to read the Nartov Ventures FDD

The full 2025 Nartov Ventures Franchise Disclosure Document is available below. Key sections for software vendors include Item 1 (the franchisor and its executives), Item 11 (mandated technology and supplier obligations), Item 8 (procurement restrictions, if disclosed), and Item 17 (renewal and term provisions). Because the FDD is a legal disclosure document, technology mandates are often described in functional terms rather than by brand name — where specific vendors are named, as with Stripe and Zenoti, they represent hard requirements. Where the FDD is silent, there may be room for vendor introduction, but only after confirming no unwritten mandates exist at HQ.

For a ranked target list of franchise systems matched to your software category, FranCloud can help you prioritize outreach based on tech stack gaps, growth rates, and decision-maker concentration.

Questions vendors ask

Nartov Ventures, answered from the filing

The CEO, listed in the 2025 FDD Item 1, is the sole named executive. Franchisor-level mandates for POS, scheduling, payments, and social media indicate HQ controls core technology decisions.
The 2025 FDD mandates a POS & Scheduling System, Stripe.com by Stripe, Inc. for payments, Zenoti by Zenoti, Inc., and Meta. Specific POS vendor names beyond these are not disclosed in the FDD.
132 total units: 124 franchised and 8 company-owned. Operators are mapped across ~177 locations, with the largest footprints in Texas (41), Florida (18), and New York (17).
The procurement model is not detailed in the 2025 FDD Item 8 extract provided. It is unclear whether Nartov Ventures uses designated suppliers, an approved supplier program, or an open procurement approach.
Franchise agreements run for 10-year initial terms, with renewal available for additional 10-year terms. With 15.9% year-over-year unit growth, new openings and upcoming renewals may create periodic evaluation windows.
The 2025 FDD is filed with state franchise regulators. You can read it directly in the embedded PDF viewer below this section.
Source

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Operator footprint

Who runs the locations

145 operators run 177 mapped locations — 26 of them are multi-unit. Aggregate counts from the filing; no names.

Operators by units owned

Single-unit119
2–9 units26

Top states by locations

TX41
FL18
NY17
IL12
PA11