ZenotiZenoti
Mandatoryon 12.5 of the Franchise Agreement). Presently, we require you to purchase the following hardware and software: Hardware Desktop Computer Tablet Printer, Cash Drawer, Card Reader, Zenoti Stand Compute
From the filings
+15.888% units YoYHQ + multi-unit
Nartov Ventures
Personal servicesNartov Ventures operates 132 personal-services locations, 124 franchised and 8 company-owned, growing 15.9% year over year. The 2025 FDD mandates Zenoti and shows a mixed operator base with 13 multi-unit operators among 129 mapped operators. This is a growing system with both headquarters and larger-operator influence on buying.
For software vendors selling into US franchise brands.
Live signals
Total units
132
124 franchised
Unit growth YoY
+15.888%
vs prior filing
AUV
—
Item 19, 2025
Royalty
5%
of gross sales
Ad fund
1%
national + local
Initial fee
$45K
per unit
Investment range
$139K–$293K
all-in, Item 7
Procurement
Franchisor controlled
from the filing
Non-compete
1 years
from the filing
Item 19
No claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
6%of gross sales (FY2025)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
StripeStripe
e have, and you are required to provide, independent access to the information that will be generated or stored in your computer systems, online billing account such as Zenoti and Stripe.com which inc
Franchisor behaviours
What the franchisor requires
26 requirements the franchisor states in this filing, each in its own words; 2 explicit no's; 6 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 8
Bookkeeping You shall use a bookkeeping service according to our guidelines, which may include a vendor designation.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesFranchise agreement
Franchisor shall have full access to all of Franchisee’s computer, data and systems and all related information by means of direct access, either in person or by telephone, modem or Internet to permit Franchisor to verify Franchisee’s compliance with its obligations under this Agreement.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Franchisee shall supply to Franchisor on or before the fifth (5th) day of each month, in a form approved by Franchisor, a balance sheet as of the end of the last day of the preceding month and an income statement for the preceding month and the fiscal year-to-date.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
Our affiliate, Skincare Direct LLC is currently an approved supplier, and the only approved supplier of sugaring supplies to our franchisees.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 16
We may periodically change required or authorized services or products.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
In our last fiscal year, ending on December 31, 2024, we received $0 in revenue or other material consideration from required purchases or leases by franchisees.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
Designated suppliers may make payments to us from franchisee purchases.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
30Item 8
We estimate that approximately 30% of your expenditures on an ongoing basis will be for goods and services that must be purchased either from us, an Affiliate, an approved supplier or another party according to our standards and specifications.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We charge our any costs incurred, up to $1,000, to test another supplier that you propose.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you wish to propose to us another supplier, you may submit the proposed supplier that you wish for us to consider in writing.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesItem 11
you acknowledge and agree that we will own all rights and interest in each telephone number (regardless of whether such telephone number pre-existed any Franchise Agreement) and telephone directory listing, email address, domain name, social media platform, and comparable electronic identify that is associated in any…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Franchisor or its designee has the right, during normal business hours without notice, to examine, copy, and audit the books, records and tax returns of Franchisee.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Franchisor may make such additions or modifications without prior notice to Franchisee.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You must secure a location for the Business within 75 days of the signing of the Franchise Agreement; this includes the requirement of obtaining our approval for your selected location.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not establish your own website or social media platforms without approval.
Is a minimum grand opening advertising spend required?
YesItem 11
You must spend a minimum of $3,000 - $5,000 directly with third party vendors in “Grand Opening” advertising and promotions before and during the 30- day period following the commencement of operations.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
You are required to spend at least two percent (2%) of Gross Revenue per month on local marketing, advertising and promotion in such manner as Sugaring NYC may, in its sole discretion, direct in the Manual or otherwise in writing from time-to-time.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
If a cooperative program is established for your geographic region, you must participate
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
Inventory You must purchase initial and continuing inventory from us and approved suppliers that we designate.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase computer hardware and software designated by us.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
Franchisor shall require all Royalty Fees, Internet Advertising Program Fees, Marketing Fund Contributions, amounts due for purchases by Franchisee from Franchisor, and other amounts due to Franchisor to be paid through ACH ("Automated Clearing House").
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
Either the Franchisee or its on-site Designated Manager must devote sufficient efforts to the management of the day-to-day operations of the Franchised Business, but not less than forty (40) hours per week.
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
Franchisee shall abide by all uniform and dress code requirements stated in the Operations Manual or otherwise.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 8
You must purchase computer hardware and software designated by us.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesFranchise agreement
Franchisor shall have full access to all of Franchisee’s computer, data and systems and all related information by means of direct access, either in person or by telephone, modem or Internet to permit Franchisor to verify Franchisee’s compliance with its obligations under this Agreement.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 6
FA 8.3 whichever is greater Currently, we charge $375 per day per person We may charge you for training newly-hired plus expenses for personnel; for training upon transfer from one training at our franchisee to a third-party; for refresher location, and training courses; for the conventions, seminars, $375 per day…
The filing answers no to 2 questions
- Is there a franchisee advisory council, association or committee?Item 11
- Is attendance at an annual convention or conference mandatory for the franchisee?Franchise agreement
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
VP SalesHead of SalesCROSales Director
- With 298 active personal services brands, I can't see which ones are growing or have the tech gaps my product fills, so I waste weeks chasing the wrong targets.A rep burning 10 hours/week on manual research at $50/hr loses $26,000/year. FranCloud's fit_scoring and corpus_search surface high-fit brands in seconds, reclaiming that time for selling.
- 63.5% of personal services brands mandate no POS system, but I can't identify the 108 that do without digging through hundreds of FDDs.Manually reviewing one FDD takes 3+ hours. At 108 targets, that's 324 hours. FranCloud's tech_landscape reveals POS mandates instantly, turning a $16,200 research slog into a single query.
- 91.6% of brands don't mandate a CRM, but the 25 that do are hidden in static reports, delaying my outreach to high-intent prospects.Landing one CRM-displacing deal in this segment can yield $30k+ ARR. FranCloud's find_lookalikes pinpoints those 25 brands and their peers, accelerating pipeline by months.
The vendor opportunity at Nartov Ventures
Nartov Ventures is a 132-unit personal-services franchise headquartered in Florida, with 124 locations franchised and 8 company-owned as of its 2025 FDD. Item 19 makes no financial performance representation, and the system grew 15.9% year over year against a 5% royalty over a 10-year initial term — a growing footprint worth tracking for vendor timing.
Who controls software purchasing
Item 2 names the brand's CEO as its sole listed officer. The operator base is more distributed: 129 mapped operators run roughly 145 located units, 13 of them multi-unit, with the heaviest concentrations in Texas (25), Florida (18), New York (15), Illinois (10) and New Jersey (10) — a mix of headquarters mandate and multi-unit operator influence on purchasing.
Tech named in the FDD, and what is actually required
Item 11 mandates Zenoti for scheduling and point-of-sale — the FDD's one required system. Stripe is also named in Item 11, but it is not required; it appears in the filing without a mandate attached.
Procurement, renewals, and timing
Item 8 designates suppliers only: initial and continuing inventory and advertising material must come from Nartov Ventures or its affiliates, with room for franchisees to propose alternative suppliers. Item 17 offers additional 10-year renewal terms for a $5,000 fee, and the system's 15.9% year-over-year growth means both new-unit and renewal-stage vendor conversations are active.
How to read the Nartov Ventures FDD
The 2025 FDD was filed with state franchise regulators. Use the embedded PDF viewer below to review Items 2, 8, 11, 17 and 19 directly. Talk to FranCloud for a ranked list of similar targets.
Questions vendors ask
Nartov Ventures, answered from the filing
Item 2 names the brand's CEO as its sole listed officer. With 124 of 132 units franchised and 13 multi-unit operators among 129 mapped operators, purchasing outside the one system-wide mandate is split between headquarters and larger operators.
The FDD mandates Zenoti under Item 11 for scheduling and point-of-sale. Stripe is also named in Item 11 but is not required — it appears in the filing without a mandate attached.
Nartov Ventures operates 132 locations, 124 franchised and 8 company-owned, growing 15.9% year over year, with the largest operator clusters in Texas (25), Florida (18) and New York (15).
Item 8 designates suppliers only: initial and continuing inventory plus advertising material must come from Nartov Ventures or its affiliates, though franchisees may propose an alternative supplier for approval.
Item 19 makes no financial performance representation. The system is growing 15.9% year over year, and Item 17 offers additional 10-year terms for a $5,000 renewal fee — a system adding both new locations and renewal-stage vendor decisions.
The 2025 FDD was filed with state franchise regulators; use the embedded PDF viewer below to read Items 2, 8, 11, 17 and 19 in full.
Source
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Nartov Ventures files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
129 operators run 145 mapped locations. 13 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit116
2–9 units13
Top states by locations
| TX | 25 |
|---|---|
| FL | 18 |
| NY | 15 |
| IL | 10 |
| NJ | 10 |
Related Personal services brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.