Quick Sort
Mandatoryassigning orders to conveyer locations with ZIPSsoft and Quick Sort
+8.333% units YoYHQ-led decisions
Mulberrys Garment Care
Home servicesSoftware purchasing at Mulberrys Garment Care is controlled at the headquarters level, with Vice President of IT, Operations, and Training Kathleen Razmus identified as a key executive in the 2026 FDD. The franchise mandates Quick Sort and ZIPSsoft across its system. With 13 franchised units and recent year-over-year growth of 8.3%, the addressable market is small but concentrated, presenting a targeted opportunity for vendors offering complementary or replacement technology.
Mandated & recommended tech
The systems vendors compete with
2 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.
ZIPSsoft
MandatoryYou must purchase or license from us or our affiliates...the applicable proprietary software programs (including the ZIPSsoft Software)
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
OwnerCEOPresidentPrincipal
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Live signals
Total units
13
13 franchised
Unit growth YoY
+8.333%
vs prior filing
AUV
—
Item 19, 2026
Royalty
6%
of gross sales
Ad fund
2%
national + local
Initial fee
$40K
per unit
Investment range
$868K–$1.29M
all-in, Item 7
Procurement
Approved supplier
from the filing
The vendor opportunity at Mulberrys Garment Care
Mulberrys Garment Care operates a small, fully franchised system of 13 units, with year-over-year unit growth of 8.3%. The brand is headquartered in Maryland and has an operator footprint concentrated in Minnesota and California, with 11 mapped operators—10 of which are multi-unit owners—across approximately 53 located units. For software vendors, the immediate addressable market is the 13 franchised locations, though the multi-unit operator structure means a single sales conversation could unlock multiple locations. The company-owned unit count is not disclosed in the most recent FDD.
The brand does not report an Average Unit Volume (AUV), making it difficult to benchmark a franchisee's ability to pay for software. The royalty rate is 6.0% of gross sales, and the initial franchise term is 10 years. The system appears to be independently owned, with no parent company on file.
Who controls software purchasing
The 2026 FDD identifies a clear headquarters-based buying center. Kathleen Razmus holds the title of Vice President of IT, Operations, and Training, positioning her as the primary executive responsible for technology evaluation and procurement. Any vendor pitch should be directed to her. The executive team also includes CEO Michael Weisel, Franchise Development Manager Jerry DeFeo, Director of Operations and Store Development Jaici Kelly, and Chairman Brett Vago. While Razmus is the most direct technology stakeholder, major software decisions likely require sign-off from the CEO or Chairman.
Mandated and current tech stack
Mulberrys Garment Care mandates two specific technology systems for its franchisees: Quick Sort and ZIPSsoft. These are not optional recommendations; they are required components of the franchise system. For a software vendor, this means any new solution must either integrate seamlessly with these existing mandates or present a compelling enough value proposition to justify replacing a mandated system—a significantly higher bar. The specific functions of Quick Sort and ZIPSsoft within the Mulberrys operation are not detailed in the extracted FDD data, but vendors should investigate these systems to identify integration points or gaps.
Procurement, renewals, and timing
The Item 8 procurement signal was not available in the extracted data, so the brand's specific purchasing restrictions—whether it uses a designated supplier model, an approved supplier list, or an open market—remain unknown without a direct review of the FDD. This is a critical piece of missing intelligence for any vendor building a go-to-market strategy.
The renewal structure offers some timing insight. The initial 10-year term can be followed by two successive 5-year renewal terms. To renew, a franchisee must sign a new Franchise Agreement that may contain terms and conditions substantially different from the current agreement. This contractual reset point at year 10 and year 15 creates a natural window when the franchisor could introduce new technology mandates or when franchisees might be more open to evaluating new software to comply with updated system standards.
How to read the Mulberrys Garment Care FDD
The full 2026 Franchise Disclosure Document is embedded below. Vendors should pay particular attention to Item 11 for the complete list of mandated technology and Item 8 for procurement restrictions that dictate how franchisees can purchase software and services. Item 1 provides the full executive roster and litigation history, while Item 17 details the renewal conditions that shape the long-term technology roadmap. The operator footprint data reveals a system dominated by multi-unit operators, which should inform your sales motion—you are selling to a small number of sophisticated buyers, not a large base of single-unit owner-operators.
For a ranked target list of franchise systems matched to your software category, FranCloud can help you prioritize your outreach.
Questions vendors ask
Mulberrys Garment Care, answered from the filing
The 2026 FDD lists Kathleen Razmus as Vice President of IT, Operations, and Training, making her the likely primary technology buyer. CEO Michael Weisel and Director of Operations Jaici Kelly may also influence major software decisions.
The FDD mandates two systems: Quick Sort and ZIPSsoft. These are required for all franchisees, meaning any new software must integrate with or replace these specific operational tools.
The system consists of 13 total units, all of which are franchised. The company-owned unit count is not disclosed. The top states for operator footprints are Minnesota (36) and California (17).
The specific procurement restrictions from Item 8 were not extracted in the available data. Vendors should verify directly in the FDD whether the brand uses a designated supplier, approved supplier, or open purchasing model.
The initial franchise term is 10 years, with two successive 5-year renewal options. Renewals require signing a new agreement that may have substantially different terms, creating potential windows for new vendor evaluation at the 10-year and 15-year marks.
The 2026 FDD was filed with state franchise regulators. You can review the full document in the embedded PDF viewer below to analyze the specific technology mandates, procurement rules, and executive team details.
Source
Read the filing itself
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Operator footprint
Who runs the locations
11 operators run 53 mapped locations — 10 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
2–9 units10
Single-unit1
Top states by locations
| MN | 36 |
|---|---|
| CA | 17 |
Related Home services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.