HQ-led decisions

Missquito

Personal services

Software purchasing at Missquito is controlled by a small leadership team at headquarters, including President Jeffrey B. Campbell and Vice President Joe Felegi. The franchise system currently operates just 2 total units (1 franchised, 1 company-owned), making it a very small addressable market for vendors. The franchisor mandates specific operational software, including PestPac and Intuit QuickBooks Online.

Mandated & recommended tech

The systems vendors compete with

4 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

Intuit QuickBooks Online
Mandatory
AccountingItem 11

Application Software that is required as a minimum includes: Intuit QuickBooks Online (Essentials or Plus version)

PestPac
Mandatory
Industry softwareItem 11

issquito Franchise through PestPac and you must pay the Royalty and Advertising Contributions by automatic bank draft based on these electronic reports.

PestPac mobile app
Mandatory
Field serviceItem 11

Application Software that is required as a minimum includes: PestPac mobile app

Workwave PestPac CRM
Mandatory
Field serviceItem 11

Application Software that is required as a minimum includes: Workwave PestPac CRM

Who buys here

The buyer at this brand

The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.

Sales LeaderSingle 1 19

The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.

OwnerCEOPresidentPrincipal
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Live signals

Total units
2
1 franchised
Unit growth YoY
vs prior filing
AUV
Item 19, 2024
Royalty
10%
of gross sales
Ad fund
3%
national + local
Initial fee
$60K
per unit
Investment range
$73K–$337K
all-in, Item 7
Procurement
Standards based
from the filing

The vendor opportunity at Missquito

Missquito presents an extremely limited addressable market for software vendors. The 2024 FDD reports just 2 total units—1 franchised location and 1 company-owned location—with no disclosed year-over-year unit growth. The operator footprint consists of 2 mapped operators, both single-unit owners, with locations concentrated in Illinois (1 unit) and Indiana (1 unit). No multi-unit operators exist in the system. For a SaaS vendor, the total potential seat count is minimal, and the absence of growth signals suggests a static sales target. The royalty rate is 10.0% of gross revenue, but average unit volume (AUV) is not disclosed in the FDD, making it impossible to estimate per-unit software budgets from public data alone.

Who controls software purchasing

Decision-making authority rests at the headquarters level. The FDD lists Jeffrey B. Campbell as President and Joe Felegi as Vice President and General Manager. These two executives are the most likely points of contact for any enterprise software pitch. Three directors—Steve Leavitt, Jerry Gahlhoff, and Kenneth Krause—are also named and may participate in operational technology evaluations. Because the system has only one franchised operator, there is no meaningful distinction between franchisee-level and franchisor-level purchasing; any technology adoption would almost certainly require direct approval from this small leadership group. No parent company is on file, indicating Missquito is independently owned and decisions are not escalated to a larger corporate entity.

Mandated and current tech stack

Missquito mandates a specific, narrow technology stack. For financial management, Intuit QuickBooks Online is required. For operational workflow, the franchisor mandates the Workwave PestPac suite, which includes the PestPac CRM and the PestPac mobile application. This is a common configuration for pest control and mosquito service businesses, covering scheduling, customer management, and field technician mobility. There is no mention of a traditional point-of-sale system, which aligns with a service-based model where transactions are invoiced rather than processed at a counter. Vendors selling adjacent tools—such as advanced route optimization, marketing automation, or HR platforms—should note that any integration would need to complement, not replace, the mandated PestPac and QuickBooks core.

Procurement, renewals, and timing

The 2024 FDD does not include an Item 8 extract, so the formal procurement model—whether Missquito uses designated suppliers, approved suppliers, or an open purchasing policy—is not publicly disclosed. This lack of transparency means vendors must engage directly with leadership to understand how to become a recommended or permitted vendor. On the renewal front, the initial franchise agreement runs for 7 years. Item 17 outlines a conditional renewal option for one additional 10-year term, but it comes with significant strings: the franchisee must sign a release of claims, pay a renewal fee, and accept a new franchise agreement that “may be materially different” from the original. For the single franchised unit, this creates a potential reevaluation point at the end of year 7, but with no other franchisees in the system, there is no cohort of upcoming renewals to target.

How to read the Missquito FDD

The full 2024 Missquito Franchise Disclosure Document is embedded below. For software vendors, the most actionable sections are Item 11, which details the mandated technology stack including the PestPac and QuickBooks requirements, and Item 17, which governs renewal conditions and timing. Item 19, if present, would contain financial performance representations, though AUV is not disclosed in the summary data. Because the system is so small, the FDD provides a complete picture of the franchisor’s operational mandates and leadership structure in a concise format. For a ranked target list of franchise systems that match your software’s ideal customer profile, FranCloud can help you prioritize opportunities beyond single-unit systems like Missquito.

Questions vendors ask

Missquito, answered from the filing

The buying center is small. Key decision-makers listed in the FDD include President Jeffrey B. Campbell and Vice President and General Manager Joe Felegi. Directors Steve Leavitt, Jerry Gahlhoff, and Kenneth Krause may also influence operational technology decisions.
Missquito mandates Intuit QuickBooks Online for accounting and the Workwave PestPac suite—including the CRM and mobile app—for operational management. No POS system is specified, consistent with a field-service business model.
According to the 2024 FDD, Missquito has 2 total units: 1 franchised and 1 company-owned. Both mapped operators are single-unit operators, with locations in Illinois (1) and Indiana (1).
The 2024 FDD does not include an Item 8 procurement extract, so the designated-supplier versus approved-supplier model is not publicly disclosed. Vendors should inquire directly about becoming an approved vendor during the sales process.
The initial franchise term is 7 years. Renewal is possible for one 10-year term under specific conditions, including signing a materially different new agreement. With only 1 franchised unit and no disclosed growth, near-term switching opportunities are extremely limited.
The Missquito 2024 Franchise Disclosure Document is filed with state franchise regulators. You can review the full document using the embedded PDF viewer below to analyze Item 11 technology mandates and Item 19 financial performance representations directly.
Source

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Operator footprint

Who runs the locations

2 operators run 2 mapped locations — 0 of them are multi-unit. Aggregate counts from the filing; no names.

Operators by units owned

Single-unit2

Top states by locations

IL1
IN1

Related Personal services brands

Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.