o six iPads that you will need to purchase to use as the point-of-sale devices, a laptop, and a printer. We require that you have security cameras installed. We require you to use QuickBooks Online fo
From the filings
KCA Holdings
Personal servicesSoftware purchasing decisions for KCA Holdings are controlled at the headquarters level by the executive team, led by Founder and CEO Katie Wafer Gillberg. The franchise's most recent FDD does not disclose any mandated or recommended technology systems, presenting a greenfield opportunity for vendors. With 17 total units and a 50% year-over-year growth rate, the addressable market is small but expanding rapidly.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
10%of gross sales (FY2025)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
Controlling Costs 63 MARKETING 63 Franchisee Responsibilities 64 Hydrate IV Bar Branding 65 Brand Guide 65 Brand Voice: 65 Customer Personas: 66 National Marketing 67 Resources 67 Canva 67 Hydrate IV
65 Customer Personas: 66 National Marketing 67 Resources 67 Canva 67 Hydrate IV Bar® - Franchise Brand Standards Manual - Copyright 2025 All Rights Reserved 5 Marketing Toolkit 67 MyTime Marketing Sui
Franchisor behaviours
What the franchisor requires
32 requirements the franchisor states in this filing, each in its own words; 2 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 8
You must use QuickBooks Online for your accounting functions and allow us to access all reports.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We (or our designee(s)) have the right to independently access the electronic information and data relating to your Hydrate IV Bar Business and to collect and use your electronic information and data in any manner, including to promote the System and the sale of Franchises.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
You will deliver monthly Financial Statements to us within 20 days after the end of each calendar month, which must be certified by you as complete and accurate.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We are currently a supplier of digital marketing templates (see Item 11 for more information).
Is there a franchisee advisory council, association or committee?
YesItem 11
We currently have a franchisee advisory council (“Council”) to advise us on systemwide policies and practices.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
We reserve the right to upgrade, modify and add new systems and software, which may result in additional initial and ongoing expenses that you will be responsible for.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
During our last fiscal year ended, ended December 31, 2024, neither we nor our affiliates derived revenue or other material consideration as a result of franchisees’ required purchases or leases.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We and our affiliates may receive rebates from some suppliers based on your purchase of products and services and we have no obligation to pass them on to our franchisees or use them in any particular manner.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
80Item 8
We estimate that approximately 70% of purchases required to open your Hydrate IV Bar Business and 80% of purchases required to operate your Hydrate IV Bar Business will be from us or from other approved suppliers or under our specifications.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We may charge a fee to evaluate the proposed product, service or supplier.
Can a franchisee propose a new supplier for the franchisor's approval?
YesFranchise agreement
If you want us to approve a supplier, product or service that you propose, you must send us a written notice specifying the supplier’s name and qualifications or product information and provide any additional information that we request.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
you hereby authorize the Agencies to transfer such telephone numbers, domain names and listings to us and you authorize us, and appoint us and any officer we designate as your attorney-in-fact to direct the Agencies to transfer the telephone numbers, domain names and listings to us if you fail or refuse to do so
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
You agree to comply with the then-current Payment Card Industry Data Security Standards as those standards may be revised and modified by the PCI Security Standards Council, LLC (see www.pcisecuritystandards.org), or any successor organization or standards that we may reasonably specify.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
To ensure compliance with this Franchise Agreement, we or our representatives will have the right to enter your Wellness Spa or Non-Traditional Location Hydrate Minibar, evaluate your operations, and inspect or examine your books, records, accounts and tax returns.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
We can modify the Franchise Brand Standards Hydrate IV Bar® 2025 Franchise Agreement 14 Manual at any time, but such modifications will not alter your rights under this Franchise Agreement.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
We must approve the site before you sign the lease.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
At this time, we do not allow our franchisees to maintain their own websites (other than the localized webpage that we provide) or market their Hydrate IV Bar Business on the internet (other than through approved social media outlets).
Is a minimum grand opening advertising spend required?
YesItem 11
You will spend a minimum of $20,000 on approved grand opening marketing, advertising and promotion for your Hydrate IV Bar Business during the period commencing 90 days prior to the opening of your Hydrate IV Bar Business and ending 90 days after the date on which your Hydrate IV Bar Business opens for business.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
In addition to the Brand Fund Contributions, you must spend $1,550 per month on digital advertising plus a minimum of one percent (1%) of your monthly Gross Revenue on local advertising (“Local Advertising Requirement”).
Must the franchisee participate in a customer loyalty or rewards program?
YesItem 11
In addition to offering and accepting Hydrate gift cards and loyalty cards, you must accept all credit cards and debit cards that we determine.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
If we elect to form such cooperatives, or if such cooperatives already exist near your territory, you will be required to participate in compliance with the provisions of the Franchise Brand Standards Manual, which we may periodically modify at our discretion.
Operations
Must the franchisee buy products from a designated distributor?
YesFranchise agreement
If required by the Franchise Brand Standards Manual, you agree to purchase certain products and services only from suppliers designated or approved by us (which may include, or be limited exclusively to, us or our affiliates).
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must obtain the computer hardware, software licenses, maintenance and support services and other related services that meet our specifications from the suppliers we specify.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesFranchise agreement
You agree to maintain, at all times, credit card relationships with the credit and debit card issuers or sponsors, check or credit verification services, financial center services, merchant service providers, loyalty and gift cards, and electronic fund transfer systems (together, “Credit Card Vendors”) that we may…
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
We currently require you to pay fees and other amounts due to us or our affiliates via electronic funds transfer (“EFT”) or other similar means.
Must the franchisee participate in a gift card program?
YesItem 11
In addition to offering and accepting Hydrate gift cards and loyalty cards, you must accept all credit cards and debit cards that we determine.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
ITEM 15 OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS We require that you either directly operate your Hydrate IV Bar Business or designate a manager (“Spa Manager”).
Must employees wear uniforms specified by the franchisor?
YesItem 8
Certain products such as uniforms bearing the trademarks must be purchased by you from certain suppliers approved by us who are authorized to manufacture these products bearing our trademarks.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 8
You must use the computer hardware and software, including the point-of-sale system that we periodically designate to operate your Hydrate IV Bar Business.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We (or our designee(s)) have the right to independently access the electronic information and data relating to your Hydrate IV Bar Business and to collect and use your electronic information and data in any manner, including to promote the System and the sale of Franchises.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
From time to time, we may require that you or your principal operator, Spa Managers and other employees attend system-wide refresher or additional training courses.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
You, and such other persons employed or contracted by you as we may require, must attend the annual conferences, franchisee meetings, seminars and other gatherings or group sessions (collectively, “Conferences”) we hold.
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
- With 298 active personal services brands, I can't see which ones are growing or have the tech gaps my product fills, so I waste weeks chasing the wrong targets.A rep burning 10 hours/week on manual research at $50/hr loses $26,000/year. FranCloud's fit_scoring and corpus_search surface high-fit brands in seconds, reclaiming that time for selling.
- 68.6% of brands mandate no accounting system, meaning 93 brands are ripe for displacement, but I lack the unit-count and financial context to prioritize them.Focusing on the wrong 10 brands costs a rep 2+ deals per quarter. FranCloud's fit_scoring layers AUV and unit growth onto tech gaps, so reps chase only the 93 with real revenue potential.
- Even when I know which brands to target, I can't get reliable decision-maker contacts for the 277 brands with disclosed unit counts.SDRs spend 5+ hours/week hunting contacts. FranCloud's contact_enrichment delivers verified contacts in-line, saving 260 hours/year per rep and adding 15% more meetings.
The vendor opportunity at KCA Holdings
KCA Holdings presents a compact but high-growth target for software vendors. The system reported 17 total units in its 2025 FDD, split between 12 franchised locations and 5 company-owned outlets. This represents a 50% year-over-year unit growth rate, signaling an aggressive expansion trajectory. Average unit volume sits at $721,531, and franchisees pay an 8.0% royalty. For a vendor, the immediate addressable market is limited to these 17 units, but the rapid growth rate suggests a pipeline of future locations that will need operational software.
Who controls software purchasing
Purchasing authority is concentrated at the headquarters level. The FDD lists five key executives, with Founder, CEO, and President Katie Wafer Gillberg as the ultimate decision-maker. Vice Presidents Amy Dickerson and Chad Grote are also named as managers, making them likely influencers or approvers in any technology evaluation. The operational leadership includes Director of Nursing Gianna Norscia and Director of Operations Sierra Herrera, who would be critical stakeholders for any clinical, scheduling, or operational platform. No dedicated IT leadership is disclosed, meaning a vendor's pitch must speak directly to these operational and executive roles.
Mandated and current tech stack
The 2025 FDD does not disclose any mandated or recommended technology systems. This absence of named vendors—whether for POS, scheduling, HR, or financial software—indicates either a fully open technology environment or a system that has not yet standardized its stack. For a software vendor, this is a significant opening. Without an incumbent to displace, the sales conversation can focus on building the business case from scratch, rather than competing against an entrenched legacy system.
Procurement, renewals, and timing
Procurement mechanics remain opaque. The FDD does not include an extract from Item 8, meaning the franchisor's policy on designated versus approved suppliers is not publicly known. Similarly, Item 17 provides no signal on renewal terms or contract windows. The initial franchise term length is also not disclosed. This lack of data makes it difficult to time an outreach campaign around predictable renewal cycles. Vendors should approach KCA Holdings with a consultative, insight-led pitch rather than relying on a known procurement calendar.
How to read the KCA Holdings FDD
The full 2025 Franchise Disclosure Document is available below. When reviewing it, focus on Item 11 for any future updates to the franchisor's technology obligations, and monitor Item 8 for any shift toward a designated supplier model. The executive team listed in Item 1 is your buying committee. Given the system's 50% growth rate, revisiting this FDD annually will be essential to track how the addressable unit count and technology posture evolve. For a ranked target list of franchise systems matched to your software category, FranCloud can help.
Questions vendors ask
KCA Holdings, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment KCA Holdings files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
7 operators run 7 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| WA | 2 |
|---|---|
| SD | 1 |
| NY | 1 |
| OR | 1 |
| IN | 1 |
Related Personal services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.