s for most current computer system requirements. You must have a functioning email address so that we can send you notices and otherwise communicate with you. You must also obtain Intuit’s QuickBooks
From the filings
Zoom Drain Franchise
Home servicesZoom Drain Franchise is a home-services franchisor with 166 US locations (161 franchised, 5 company-owned) averaging $592,587 in unit volume. Item 11 mandates Intuit, QuickBooks, QuickBooks Online, and ServiceTitan for field-service and back-office management, and Item 8 requires software and hardware generally from franchisor-approved sources, with unit count up sharply year over year.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
8%of gross sales (FY2025)
15% reference
Mandated & recommended tech
The systems vendors compete with
4 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
t current computer system requirements. You must have a functioning email address so that we can send you notices and otherwise communicate with you. You must also obtain Intuit’s QuickBooks Online ac
te or approve. You must provide to us, within 30 days of our request, copies of all receipts and other documents we reasonably request, including but not limited to access to your QuickBooks Online ma
er month (if in contiguous Territories) In addition to the Technology Fee, (the “Technology Fee”). you are also required to pay $250 per managed tech per month to The then-current ServiceTitan. produc
fusingly similar to the Marks) as an Internet domain name, user, or account name, or in the content of any worldwide website, including any social media website (such as LinkedIn, Facebook, or Twitter
names confusingly similar to the Marks) as an Internet domain name, user, or account name, or in the content of any worldwide website, including any social media website (such as LinkedIn, Facebook, o
lar to the Marks) as an Internet domain name, user, or account name, or in the content of any worldwide website, including any social media website (such as LinkedIn, Facebook, or Twitter). We current
1 Remote Intranet Setup and Training- Zoom 0 Drain Hub 1 Remote Franchise Training Journey 1 0 Remote Franchise Operations Manual Review 1 0 Remote Review Personality Mapping - 0 Zorakle 0.5 Remote Re
Franchisor behaviours
What the franchisor requires
25 requirements the franchisor states in this filing, each in its own words; 1 explicit no; 8 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 11
You must also obtain Intuit’s QuickBooks Online accounting software and integrate it with ServiceTitan.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We have independent, unlimited access to the information generated by the computer system.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
You will send us annual income and expense statements within 60 days of the end of your fiscal year.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We reserve the right to serve as an approved supplier for any product or service that you purchase.
Is there a franchisee advisory council, association or committee?
YesItem 11
In 2022, we created a franchise advisory council (“FAC”) which serves as an official channel of collaborative communication consisting of six (6) Zoom Drain franchisees and a chairperson selected by us and Zoom Drain representatives.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We reserve the right to modify and/or substitute products or suppliers.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
632500Item 8
During the fiscal year 2024, we derived $632,500 in revenue from franchisee required purchases.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We and/or our affiliates may receive rebates, commissions, and other benefits from suppliers in relation to items purchased or leased by you and/or other franchisees.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
10Item 8
The purchase of products from approved sources will represent approximately 45% - 65% of your overall purchases in opening the franchise and 10% - 20% of your overall purchases in operating the franchise.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We may also require you to pay a reasonable charge for our review and consideration and also based upon the cost of the test made by us or by an independent testing laboratory designated by us.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you wish to: (a) purchase or lease any services, goods, products, equipment, and/or supplies not currently approved by us, or (b) use suppliers not approved by us as meeting our specifications, you must first notify us and secure our prior written approval.
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
We may require that you furnish your customers with an evaluation form prescribed by us, pre-addressed and postage prepaid, to us.
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
We have the right, at any time during normal business hours, to inspect and audit, or cause to be inspected and audited, the business records, bookkeeping and accounting records, sales, service, value added, and income tax records and returns and other records of the Franchised Business.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
The Manual may be modified from time to time by us in our sole discretion, and you agree that from time to time we may reasonably change the System.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
The site for your Franchised Business must be approved by us.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
Except as otherwise provided in the Manual or otherwise in writing, you may not maintain a presence on the Internet for your Franchised Business.
Is a minimum grand opening advertising spend required?
YesFranchise agreement
Franchisee is obligated to spend an Opening Marketing Fee equal to: (a) $15,000 if Franchisee operates in one Territory, or (b) $30,000 if Franchisee operates in two or three contiguous Territories.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
In addition to your required contributions to the Fund, you must spend at least $1,000 per Territory per month on the promotion and marketing of your Franchised Business in your Territory.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You are required to purchase all products, services, supplies, inventory, computer software and hardware (as described in Item 11), equipment and materials required for the operation of the Franchised Business from manufacturers, suppliers and distributors we approve, or from other suppliers who meet our…
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You are required to purchase all products, services, supplies, inventory, computer software and hardware (as described in Item 11), equipment and materials required for the operation of the Franchised Business from manufacturers, suppliers and distributors we approve, or from other suppliers who meet our…
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
We are authorized to take these fees, as well as the Technology Fee (if paid to us) and Productivity Application Fee from you by electronic transfer or such other manner that we may designate from time to time.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesFranchise agreement
You must acquire and use in the Franchised Business a computer system, including monitors, hardware and software, of a type that we may designate from time to time in the Manuals, that is compatible with the software or other required system designated for use by our franchisees generally from time to time.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We have independent, unlimited access to the information generated by the computer system.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We may elect to charge a reasonable fee for any training or meeting provided after the opening of the Franchised Business.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
Attendance is mandatory and the registration fee will be incurred by you whether or not you attend the Annual Conference.
The filing answers no to 1 question
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
- 95.3% of home services brands mandate no POS, leaving a massive whitespace for tech vendors to target before competitors catch on.By identifying the 525 brands with no mandated POS, your sales team can prioritize high-fit targets and cut prospecting waste by 40%, converting weeks of manual research into a single query that surfaces ready-to-sell accounts.
- Teams spend weeks manually combing through FDDs to assess unit counts and financials across 554 active home services brands.Replacing manual FDD research with instant corpus search saves 15+ hours per brand evaluation, allowing your team to assess 10x more targets and accelerate pipeline velocity by 30%.
- Without instant access to AUV data, you cannot gauge franchisee ROI or brand health across 239 disclosed home services brands.Seeing median AUV of $661,803.61 at a glance lets you prioritize brands with strong unit economics, increasing win rates by focusing on financially healthy targets and avoiding low-ROI pursuits.
The vendor opportunity at Zoom Drain Franchise Zoom Drain Franchise runs 166 US home-services locations — 161 franchised, 5 company-owned — averaging $592,587 in unit volume at a 6% royalty. Unit count grew 27.8% year over year. The 2025 FDD makes a financial performance representation. The brand is part of zd holdco.
Who controls software purchasing Item 2 names Manager and CEO James N. Criniti and Brand President Jim Foley. 68 mapped operators run the located units, with 67 holding a single unit and 1 running between 2 and 9, led by California (8), Texas (7), and Florida (7). Item 8's requirement to buy software, hardware, and equipment from franchisor-approved sources keeps that purchasing centralized at HQ.
Tech named in the FDD, and what is actually required Item 11 mandates Intuit, QuickBooks, QuickBooks Online, and ServiceTitan for back-office and field-service management. Facebook, LinkedIn, Twitter by X, and Zorakle are named in Item 11 without a requirement to use them.
Procurement, renewals, and timing Item 8 runs an approved-supplier list: franchisees must purchase all products, services, supplies, inventory, computer software and hardware, equipment, and materials from franchisor-approved manufacturers, suppliers, and distributors, or from other suppliers meeting the franchisor's specifications and standards; franchisees may propose an alternate supplier for approval. Item 17 sets Zoom Drain Franchise's renewal, transfer, and termination terms. Units grew 27.8% year over year, the fastest pace in this set, pointing to new-location activity ahead of any renewal wave.
How to read the Zoom Drain Franchise FDD The full 2025 disclosure document is embedded below via the PDF viewer, filed with state franchise regulators. For a ranked list of franchise systems that fit your product better than this one, talk to FranCloud.
Questions vendors ask
Zoom Drain Franchise, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Zoom Drain Franchise files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
68 operators run 69 mapped locations. 1 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| CA | 8 |
|---|---|
| TX | 7 |
| FL | 7 |
| NC | 5 |
| NJ | 4 |
Ownership
The portfolio behind Zoom Drain Franchise
unknown of zd holdco.
Related Home services brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.