support contracts related to your Computer System will be in the range of $500 - $2,000, excluding the monthly Technology Fee that you will pay to us. You are also required to use Zenoti for point of
From the filings
Well Infused
Health servicesSoftware purchasing at Well Infused is controlled at the headquarters level by CEO Shawn Dill. The franchise currently mandates Zenoti by Zenoti, Inc. as its core operational platform across a small but high-value system of 2 company-owned locations. With an average unit volume of $1,395,622.70, the addressable market is limited but represents a premium health-services target.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
9%of gross sales (FY2025)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
Franchisor behaviours
What the franchisor requires
21 requirements the franchisor states in this filing, each in its own words; 2 explicit no's; 11 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
Subject to laws that regulate access to patient information, we will have the ability to independently access your Computer System at all times, including all data stored therein, including client data.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We may require you to purchase all Operating Assets from vendors, distributors, suppliers, and producers (collectively referred to herein as “vendors”) we approve or designate, which may include or be limited to us or our affiliates.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 14
We can change, update or modify the System, adopt and using new or modified trade names, trademarks, service marks or copyrighted materials, products, equipment, point-of-sale system, computers, technologies, techniques, marketing, promotion and any other aspects or elements.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
We began offering franchises in the year this Disclosure Document was issued, so we have no prior fiscal year amounts to disclose.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
As of the issuance date of this Disclosure Document, we have entered into an agreement with one such designated vendor pursuant to which we receive a commission of up to 10% of the vendor’s net revenue from franchisees’ purchases.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
90Item 8
We estimate that approximately 90% to 95% of your initial investment and approximately 90% to 95% of your ongoing expenditures will be directed to purchase products and services that will be restricted by us in some manner.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 6
Reimbursement of Our actual costs As incurred Payable only if you request our approval of a new product or costs incurred in supplier that is not then approved by us.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you wish to purchase any Operating Assets used in the provision of Medical Services that are not approved by, or from any supplier that is not approved by, the Professional Entity and the Medical Director, then you must seek the Professional Entity’s and the Medical Director’s approval in accordance with the…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
12. Inspections and Audits.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 14
We can change, update or modify the System, adopt and using new or modified trade names, trademarks, service marks or copyrighted materials, products, equipment, point-of-sale system, computers, technologies, techniques, marketing, promotion and any other aspects or elements.
Must the franchisor approve the franchisee's site or location before opening?
YesFranchise agreement
If the Premises are not identified in the attached Data Sheet when you sign the Agreement, you must locate and obtain our approval of Premises located within the Search Area identified on the attached Data Sheet within 180 days after the Effective Date.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may neither establish any Online Presence related to the Marks (as defined in Item 13), Well Infused Centers, or the System nor promote your Center or any products or services or make any use of the Marks or any Online Presence without our prior written approval.
Is a minimum grand opening advertising spend required?
YesItem 11
we will require you to spend between $10,000 to $15,000 on a grand opening marketing program for your Center to take place on the dates we designate before and after your Center opens.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
Currently, the required minimum Local Marketing Expenditure is the greater of $500 or 2% of Gross Sales per month, but we may change the minimum periodically, on written notice to you, subject at all times to the Marketing Expenditure Cap.
Operations
Must equipment be purchased from designated or approved suppliers?
YesItem 8
we have designated a third-party with whom you must enter into to the Management Services Agreement and third-party vendors from whom you must purchase the following products and services: halogenerator, electronic health record software, bioidentical hormone replacement therapy supplies, regenerative cells, lab…
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
We may require you, and you agree, to pay any amounts you owe us or our Affiliates by any means we periodically specify, including via electronic funds transfers (“EFT”).
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
You must, at all times, designate, a natural person who is acceptable to us to manage and oversee the day-to-day non-clinical operations of your Center (the “General Manager”).
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You are also required to use Zenoti for point of sale services, which we estimate will cost $800 per month.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
Subject to laws that regulate access to patient information, we will have the ability to independently access your Computer System at all times, including all data stored therein, including client data.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We may also charge a reasonable fee for providing any additional or remedial training.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
We reserve the right to require certain of your owners and persons participating in the operation of your Center (your “Required Attendees”) to attend, both in-person and virtually, meetings and conferences, including regional and national meetings and conferences of persons involved in the ownership or operation of…
The filing answers no to 2 questions
- Is there a franchisee advisory council, association or committee?Item 11
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
The vendor opportunity at Well Infused
Well Infused is a health-services concept headquartered in Florida with a total of 2 operating units, both of which are company-owned. The number of franchised units is not disclosed in the 2025 FDD. Despite the small footprint, the system's average unit volume of $1,395,622.70 signals a high-revenue-per-location model that likely requires sophisticated operational software. For a software vendor, the immediate addressable market is just these 2 locations, but the franchise's 10-year initial term with two additional 10-year renewal options suggests a long-term, stable operational horizon if franchising expands.
Who controls software purchasing
The 2025 FDD lists Shawn Dill as the Chief Executive Officer. In a system of this size with no other named executives and no operator footprint mapped in our corpus, the buying center is concentrated entirely at the corporate level. Dill is the presumed decision-maker for any technology evaluation, purchase, or renewal. Vendors should prepare for a direct, founder-led sales process rather than navigating a layered procurement department.
Mandated and current tech stack
Well Infused mandates Zenoti by Zenoti, Inc. as its core operational platform. Zenoti is a well-known, vertically-focused solution for wellness and health-services businesses, covering POS, appointment scheduling, CRM, and billing. No other mandated or recommended technology systems are disclosed in the FDD. This creates a clear integration or displacement target for vendors offering complementary solutions in areas like payroll, marketing automation, or advanced analytics that sit adjacent to Zenoti.
Procurement, renewals, and timing
The FDD does not include an Item 8 extract, meaning the franchise's procurement model—whether it uses designated suppliers, approved suppliers, or an open purchasing framework—is not publicly disclosed. However, the renewal structure provides a timing signal. The initial franchise term is 10 years, and compliant franchisees may renew for two additional consecutive 10-year terms. To renew, a franchisee must provide notice at least 180 days before the end of the term, but no earlier than 365 days. This 180-to-365-day window before a term expiration is the most likely period when a franchisee would evaluate new technology to meet updated system standards required for renewal. With only company-owned units currently, any software decision is likely tied to corporate strategy rather than individual franchisee renewal cycles.
How to read the Well Infused FDD
The full 2025 Franchise Disclosure Document is embedded below. Pay close attention to Item 11 for the complete list of mandated technology and supplier obligations, and Item 17 for the precise legal conditions governing renewal and the successor fee. Since Item 8 is silent, vendors should inquire directly about any preferred vendor programs or integration requirements during discovery. For a ranked target list of franchise systems that match your ideal customer profile, including detailed tech stack and decision-maker data, reach out to FranCloud.
Questions vendors ask
Well Infused, answered from the filing
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FDD alert
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Operator footprint
Who runs the locations
1 operators run 1 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| WI | 1 |
|---|
Ownership
The portfolio behind Well Infused
unknown of legacy impact holdings llc and okinawa holdings.
Related Health services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.