WellSkyWellSky
Mandatoryd services prescribed by the Cyber Security Standards within 30 days after the date of the Addendum. The licensor of the current Pharmacy Software (“Vital Systems by CareTend”) is WellSky Corporation
From the filings
+45.946% units YoYHQ-led decisions
Vital Care
Health servicesSoftware purchasing at Vital Care is controlled at the franchisor level, with mandates for pharmacy software and the Trella Health suite. The system operates 110 total units, 108 of which are franchised, and posted a 45.9% year-over-year unit growth rate. The most recent FDD lists CEO Stephen Foreman and CMO Tripp McLaughlin among the key executives.
For software vendors selling into US franchise brands.
Live signals
Total units
110
108 franchised
Unit growth YoY
+45.946%
vs prior filing
AUV
$16.47M
Item 19, 2026
Royalty
0%
of gross sales
Ad fund
1%
national + local
Initial fee
—
per unit
Investment range
$556K–$1.01M
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
1%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
FacebookMeta
will carry-over in the Brand into the next fiscal year. Digital Marketing. We may, in our sole discretion, establish and operate websites, social media accounts (such as LinkedIn, Facebook, X (formerl
InstagramMeta
t fiscal year. Digital Marketing. We may, in our sole discretion, establish and operate websites, social media accounts (such as LinkedIn, Facebook, X (formerly known as Twitter), Instagram, Pinterest
LinkedInLinkedIn
any year will carry-over in the Brand into the next fiscal year. Digital Marketing. We may, in our sole discretion, establish and operate websites, social media accounts (such as LinkedIn, Facebook, X
PinterestPinterest
ar. Digital Marketing. We may, in our sole discretion, establish and operate websites, social media accounts (such as LinkedIn, Facebook, X (formerly known as Twitter), Instagram, Pinterest, etc.), ap
Predictive IndexPredictive Index
raining currently consists of the following: TRAINING PROGRAM Hours of Hours of Subject Classroom On the Job Location Training Training Welcome – Introduction 1.5 0 Know Thyself – Predictive Index 1 0
TwitterX
to the next fiscal year. Digital Marketing. We may, in our sole discretion, establish and operate websites, social media accounts (such as LinkedIn, Facebook, X (formerly known as Twitter), Instagram,
Franchisor behaviours
What the franchisor requires
24 requirements the franchisor states in this filing, each in its own words; 5 explicit no's; 5 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
You, at all times, must give us unrestricted access (including users’ IDs and passwords, if necessary) to the Technology System for the purposes of downloading and transferring data via a network connection that we specify (subject to any limitation imposed by applicable law regarding patient privacy and…
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
within 30 days after the end of each calendar quarter, you must submit your balance sheet and income statement for the previous calendar quarter, and by March 1 of each year, you must submit your balance sheet and income statement for the previous calendar year.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We and/or our affiliates may receive revenues or profits or other material consideration based on your required purchases and leases, including from charging you for products and services that we or our affiliates provide to you
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
VC has the right to add, delete, or otherwise modify the products and services that are included in the Technology Fee from time to time.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We and/or our affiliates may receive revenues or profits or other material consideration based on your required purchases and leases, including from charging you for products and services that we or our affiliates provide to you, promotional allowances, volume discounts, the sale of anonymized or aggregated data…
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
75Item 8
We estimate that the cost to purchase and lease all equipment, inventory and other items and services that we require you to obtain from us or our affiliates, from designated suppliers, or in accordance with our specifications ranges from 75% to 90% of the total cost to purchase and lease equipment, inventory, and…
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
You must pay us an amount not to exceed the reasonable cost of the inspection and our actual cost of testing the proposed product or evaluating the proposed service or service provider, including laboratory, personnel and travel costs, whether or not the item, service, supplier, or service provider is approved.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you would like to offer products, services, or therapies or use any supplies, Operating Assets, or services that we have not approved or to purchase or lease from a supplier or service provider that we have not approved, you must submit a written request for approval and provide us with any information that we…
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
You acknowledge that as between you and us, we have the sole rights to and interest in all Identifiers.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesItem 8
Currently, we also require you to commit to our “Cyber Security Standards,” consisting of software, software services, content, professional services and (as applicable) hardware by signing our then-current Cyber Security Standards, the current form of which is attached as Appendix G to the Franchise Agreement and…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
We have the right, through our employees and any agents we designate, at any time during business hours and without prior notice to you to: (i) inspect each Vital Care® - Franchise Agreement (04/25) 29 1618901595.7 Center and the VC Business for compliance with the Manuals
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
You acknowledge that we may amend, modify, or supplement the Manuals at any time, so long as such amendments, modifications, or supplements will, in our good faith opinion, benefit us and our existing and future franchisees or will otherwise improve the System.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
A location is not accepted until you have received our acceptance in writing, as indicated by our delivery of the completed and signed, as applicable, Appendix A to the Franchise Agreement or a Remote Center Authorization.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
Franchisee is not authorized to create, operate, or maintain any website, webpage, social media account, or online listing for the VC Business or list on any third-party platform.
Is a minimum grand opening advertising spend required?
YesItem 11
In connection with the opening of the VC Business, you must spend a minimum of $5,000 for grand opening advertising and promotion beginning 30 days before, and ending 30 days after, the opening of your VC Business consistent with a plan that you must submit to us.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
In each calendar year, you must spend at least 1% of the Gross Revenue earned in the previous calendar year on local advertising and promotional activities (the “Marketing Spending Requirement”).
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesFranchise agreement
We may require you to use us, our affiliates, or a third-party payment processor that we approve or designate to process some or all credit cards, debit cards, or other electronic payment transactions related agreement(s) that we or the designated processor require.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
We currently require you to make payment by electronic debit from your Bank Account, and you must complete and sign an Authorization Agreement for Preauthorized Payments (the “Bank Authorization”) for this purpose.
People
Does the franchisor require minimum staffing levels or specific roles?
YesFranchise agreement
You must hire and maintain competent, appropriately licensed, trained staff, including, but not limited to, a full-time, dedicated sales account executive.
Must employees wear uniforms specified by the franchisor?
YesFranchise agreement
You must display the Marks in a manner that we specify on signage at the VC Business and on all written materials, forms, advertising, promotional materials, supplies, employee uniforms, business cards, receipts, letterhead, contracts, stationery, and other materials we designate, which requirements may vary based on…
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 8
You must obtain, maintain, and use the hardware, software, other equipment and network connections that we specify periodically in the Manuals necessary to operate our point-of-sale system, the Billing Service, pharmacy management system, security system, and other technology systems that we designate (collectively…
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
You, at all times, must give us unrestricted access (including users’ IDs and passwords, if necessary) to the Technology System for the purposes of downloading and transferring data via a network connection that we specify (subject to any limitation imposed by applicable law regarding patient privacy and…
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We reserve the right to charge a training fee of $1,000 for each applicable training session, which we may increase upon 60 days’ written notice to you, for (i) each person in excess of the Required Trainees, (ii) each person who is repeating the course or replacing a person who did not pass, and (iii) each…
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
You, your Operating Principal, your Key Manager, your Compliance Officer, or any of your representatives that we designate must attend franchise conventions, meetings, and teleconferences that we may require periodically in the Manuals or otherwise in writing.
The filing answers no to 5 questions
- Is there a franchisee advisory council, association or committee?Item 11
- Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
- Must the franchisee participate in a customer loyalty or rewards program?
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
- Must equipment be purchased from designated or approved suppliers?Item 8
The vendor opportunity at Vital Care
Vital Care is a health services franchise with 110 total units, 108 of which are franchised and 2 company-owned. The system reported an average unit volume (AUV) of $16,465,278 in its 2026 FDD. Year-over-year unit growth reached 45.9%, signaling rapid expansion and a growing addressable base for software vendors. The initial franchise term runs 10 years, with renewal conditions that can trigger technology re-evaluation.
For software vendors, the immediate addressable market is 108 franchised locations. The franchisor maintains centralized control over technology mandates, meaning a sale to HQ can unlock deployment across the entire system. No multi-unit operators are mapped in our corpus, reinforcing the top-down purchasing dynamic.
Who controls software purchasing
Purchasing authority sits at the franchisor level. The 2026 FDD Item 1 names Stephen Foreman as Chief Executive Officer and President of both Vital Care and VCIS. Brett Edward Dethmers serves as Chief Financial Officer. The marketing and strategy functions fall under Robert (“Tripp”) McLaughlin, III, Chief Marketing Officer of VCIS, while Logan E. Davis holds the title of Executive Vice President of Trade Relations and Strategy. Michael S. Kirkbride is Chief Operations Officer of VCIS.
No multi-unit operator decision-makers appear in our corpus. Vendors should direct outreach toward the C-suite at HQ, particularly the CEO, CMO, and EVP of Trade Relations, who are most likely to evaluate software that impacts operations, marketing, or supplier relationships.
Mandated and current tech stack
Vital Care mandates two categories of technology. Pharmacy software is required for all franchisees, though the specific vendor is not named in the FDD extract. Additionally, the franchisor mandates the Trella Health platform, which includes Marketplace Insights, CRM, and Workshop. Trella Health provides market intelligence and customer relationship management tools tailored to post-acute care and health services.
No other operational, POS, or back-office systems are disclosed as mandated or recommended in the available FDD data. This leaves potential whitespace for vendors offering complementary solutions in areas like scheduling, billing, compliance, or franchisee performance management, provided they can demonstrate integration value with the existing Trella and pharmacy mandates.
Procurement, renewals, and timing
The FDD does not include an Item 8 procurement extract, so the formal supplier designation process (designated vs. approved vs. open) is not publicly detailed. However, the existence of mandated technology indicates a closed or preferred procurement environment for those categories.
Renewal conditions under Item 17 offer a window into contract timing. Franchisees must notify the franchisor of intent to renew between three and six months before expiration of the 10-year term. They must also sign the then-current form of franchise agreement, which the FDD explicitly states may contain materially different terms, including technology requirements. Franchisees must refurbish their business to then-current specifications within six months after renewal. These provisions create natural inflection points where new software mandates can be introduced and where vendors may find receptive buyers among franchisees facing compliance upgrades.
How to read the Vital Care FDD
The 2026 Franchise Disclosure Document is the authoritative source for understanding Vital Care's technology requirements, executive team, and contractual obligations. Item 1 identifies the key officers. Item 11 discloses the franchisor's mandated technology stack. Item 17 outlines the renewal process and the conditions under which franchisees must adopt updated systems. The full FDD is embedded below for your review. For a ranked target list of franchise systems aligned with your software, talk to FranCloud.
Questions vendors ask
Vital Care, answered from the filing
The FDD lists Stephen Foreman (CEO), Tripp McLaughlin (CMO), and Logan Davis (EVP Trade Relations) as key officers. Purchasing authority is centralized at HQ, with no multi-unit operator influence mapped in our corpus.
The FDD mandates pharmacy software and the Trella Health suite, which includes Marketplace Insights, CRM, and Workshop. No other named operational or POS systems are disclosed as mandated.
Vital Care has 110 total units: 108 franchised and 2 company-owned. The brand operates in the health services segment and grew units by 45.9% year-over-year.
The specific procurement model (designated supplier, approved supplier, or open) is not disclosed in the most recent FDD. The franchisor does mandate specific technology vendors.
The initial franchise term is 10 years. Renewal requires notice 3–6 months in advance and execution of the then-current agreement, which may have materially different terms. This creates periodic re-evaluation windows.
The 2026 FDD is filed with state franchise regulators. You can view the embedded PDF viewer below to read the full document.
Source
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Vital Care files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
133 operators run 139 mapped locations. 3 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit130
2–9 units3
Top states by locations
| FL | 13 |
|---|---|
| TX | 13 |
| AL | 10 |
| VA | 6 |
| LA | 6 |
Ownership
The portfolio behind Vital Care
single_brand_holdco of Vital Care.
Related Health services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.