e the franchise. Note: We do not directly or indirectly offer financing to franchisees for any items. Operations Software: You must purchase from a commercial vendor the software (QuickBooks Online) w
From the filings
Visiting Angels
Health servicesVisiting Angels keeps its accounting-software requirement at the franchise-agreement level: Item 8 requires every office to purchase QuickBooks Online, or software performing similar functions, from a commercial vendor. The network spans 541 offices, all of them franchised, with franchised outlets up modestly, 0.4%, year over year.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
6%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
romote your website that is a subsite of visitingangels.com within your Protected Territory in a minimum monthly budget (Monthly Internet Budget) as follows (to be paid to Google, Facebook and/or othe
o Quality Visits to the Home 5:00 PM and/or o Quality Visit Conversations Virtual • Best Practice Competition & Caregiver of the Year • Brand Compliance • Monthly Fees & Payments, QuickBooks, Billing
Per Click” (PPC) advertising or other paid digital media] from a Franchisor approved internet consulting company and/or internet advertising from sources such as Facebook, Google, YouTube (collectivel
Franchisor behaviours
What the franchisor requires
16 requirements the franchisor states in this filing, each in its own words; 10 explicit no's; 8 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
For the purposes of brand management, you agree to authorize us direct access to your business data via your software provider(s).
How the franchisor buys
Is there a franchisee advisory council, association or committee?
YesItem 11
There is, however, a Franchisee Advisory Council which is elected by franchisees and provides consultation to the Franchisor on issues such as Cooperative National Advertising.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
In the last fiscal year, neither we, the franchisor, nor any affiliate have derived revenue, rebates, or other material consideration from franchisee purchases.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
1Item 8
The purchase of items in accordance with our specifications including approved or designated suppliers will represent 7.5% of your purchases in opening the Franchised Business and 1% of your purchases in operating the Franchised Business on an ongoing basis.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
All telephone numbers used by you (for the Visiting Angels franchise business) shall be assigned to us upon termination/expiration of the franchise.
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesItem 9
You are required to implement a client and employee satisfaction management survey system, by purchasing such services from a third-party provider that specializes in such systems (an example is “Home Care Pulse”).
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 9
To promote the standardization and uniformity of all of our franchised units, you must open your books, accounts, records, etc., for inspection and audit by us at all reasonable times.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
We will amend the Brand Standards & Training Manual from time to time.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You must select your own location for the Franchised Business. We must approve or disapprove the territory and the Franchised Business address upon signing of the Franchise Agreement by both parties.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 13
All uses of our trademarks and copyrights or any derivation thereof by you on the internet and associated technologies must be approved by us in advance and in writing prior to any implementation, activation or agreement for service.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 6
Cooperative $425.00 per month Payable monthly Advertising ($575.00/month in 325K on the tenth day pop. territory) or 2.5% of of each month your Gross Revenues if higher;
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 9
We will withdraw funds from your bank account each month on a date we determine via Electronic Funds Transfer (EFT) or Automatic Clearing House (ACH) for the payment of Monthly Gross Service Fees, Cooperative Advertising Fees and any interest that may have accrued, if applicable.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
At least one owner/stockholder of your franchise/corporation (owning at least 25% of the stock in the corporation) must be available to manage the Franchised Business on a full-time basis during the first 4 years of operations (or 2 owner/stockholders will be available who will combine their schedules to the…
Point of sale
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
For the purposes of brand management, you agree to authorize us direct access to your business data via your software provider(s).
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 6
If you need to have additional persons attend initial training or receive additional training after the initial training, you must pay additional training fees to us for each additional person to be trained
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
It is required that at least one individual/principal, per franchise, who is named as “Franchisee” on the franchise agreement must attend our annual National Conference each year for the first 4 years of your franchised business.
The filing answers no to 10 questions
- Is the franchisor or an affiliate itself a supplier of required products, services or systems?Item 8
- Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?Item 8
- Does the franchisor charge a fee to evaluate a proposed supplier?Item 8
- Can a franchisee propose a new supplier for the franchisor's approval?Item 8
- Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?Item 9
- Is a minimum grand opening advertising spend required?Franchise agreement
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
- Must the franchisee buy products from a designated distributor?Item 8
- Must equipment be purchased from designated or approved suppliers?Item 8
- Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?Item 8
The vendor opportunity at Visiting Angels
Visiting Angels operates 541 offices, all of them franchised. The franchisee base includes 408 mapped operators, none of them multi-unit, across 408 located offices, concentrated in Florida, Pennsylvania, Illinois, Ohio, and Georgia. Item 19 groups the 2025 annual revenues of the 550 franchisees that operated in calendar year 2025, including 541 operating at year-end, 7 opened during the year, and 9 closed during the year, into dollar ranges from $0–$250,000 to over $10 million. Franchised outlets grew 0.4% year over year.
Who controls software purchasing
Software specifications run through Visiting Angels' headquarters, led by President and CEO Lawrence Meigs. Item 8 requires every office to purchase QuickBooks Online, or software that performs similar functions, from a commercial vendor, and Item 11 requires every office to have a computer available and to purchase software meeting the specifications the company issues before opening.
Tech named in the FDD, and what is actually required
Offices must also purchase a computer hardware system compatible with that software. Item 11 lists Microsoft Office (Word, Excel, and PowerPoint) and QuickBooks Online as the computer software franchisees will need, along with software for invoicing and payroll operations.
Procurement, renewals, and timing
Item 8 runs on specifications rather than designated suppliers: Visiting Angels states it does not designate any suppliers from which franchisees must purchase, but items — including computer hardware and software, insurance, printed materials, and advertising media — must meet the specifications the company provides in its Brand Standards & Training Manual. Those specification-driven purchases run roughly 7.5% of opening purchases and 1% of ongoing purchases. The royalty is 3.5% of Gross Revenues, dropping to 3.25% once monthly revenues reach $125,000 and 3.0% at $225,000, on a 10-year initial term, with additional 10-year renewal terms available to franchisees in good standing who sign a new contract and pay a renewal fee.
How to read the Visiting Angels FDD
The embedded viewer below carries Visiting Angels' 2026 Franchise Disclosure Document in full, including the Item 8 and Item 11 requirements summarized above.
Talk to FranCloud for a ranked list of franchise systems like Visiting Angels where the technology mandate and footprint line up with your product.
Questions vendors ask
Visiting Angels, answered from the filing
Read the filing itself
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FDD alert
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Operator footprint
Who runs the locations
408 operators run 408 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| FL | 35 |
|---|---|
| PA | 25 |
| IL | 23 |
| OH | 23 |
| GA | 21 |
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Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.