HQ-led decisions

Uncle Maddio's Pizza

Quick service restaurant

Software purchasing at Uncle Maddio's Pizza is controlled at the headquarters level by a small executive team including President/CEO James Smith and CFO Ned Scherer. The brand mandates Toast by Toast, Inc. as its point-of-sale system across its 12 total units (11 franchised, 1 company-owned). With a recent year-over-year unit decline of 21.4%, the addressable market is extremely limited, but the mandated tech stack and upcoming renewal cycles create narrow windows for vendor engagement.

Mandated & recommended tech

The systems vendors compete with

1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

ToastToast, Inc.
Mandatory
POSItem 11

The currently approved POS system is the Toast system.

Who buys here

The buyer at this brand

The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.

Sales LeaderSingle 1 19

The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.

OwnerCEOPresidentPrincipal
  1. 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
  2. Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
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Live signals

Total units
12
11 franchised
Unit growth YoY
-21.429%
vs prior filing
AUV
Item 19, 2024
Royalty
5%
of gross sales
Ad fund
2%
national + local
Initial fee
$35K
per unit
Investment range
$304K–$779K
all-in, Item 7
Procurement
Approved supplier
from the filing

The vendor opportunity at Uncle Maddio's Pizza

Uncle Maddio's Pizza is a quick-service restaurant brand headquartered in Virginia with a total footprint of 12 units, 11 of which are franchised and 1 company-owned. The 2024 Franchise Disclosure Document reports a year-over-year unit decline of 21.4%, indicating a contracting system. For software vendors, the immediate addressable market is small—just 12 locations—but the brand's centralized decision-making and existing technology mandate create a defined, if narrow, sales target. The royalty rate is 5.0%, and initial franchise terms run 10 years. Average unit volume is not disclosed in the most recent FDD.

Who controls software purchasing

Software purchasing authority sits at the headquarters level. The 2024 FDD lists three executives in Item 1: James Smith, President and Chief Executive Officer; Ned Scherer, Chief Financial Officer; and Robert Cuffaro, Senior Vice President of Franchise Sales and Operations. In a system of this size, these individuals likely form the buying center for any technology decisions. There are no multi-unit operators mapped in our corpus, meaning no franchisee-level purchasing blocs to navigate. Vendors should direct outreach to the HQ team, particularly the CEO and CFO, who hold financial and operational authority.

Mandated and current tech stack

The only technology system explicitly mandated in the 2024 FDD is the point-of-sale platform: Toast by Toast, Inc. All locations, both franchised and company-owned, are required to use Toast. No other mandated or recommended systems—such as back-office, inventory, labor scheduling, or loyalty platforms—are named in the available FDD extracts. This means the tech stack beyond POS is either not mandated or not disclosed. Vendors offering complementary solutions that integrate with Toast may find a receptive audience, but must first confirm whether any unlisted systems are already in place.

Procurement, renewals, and timing

Procurement rules are not detailed in the available FDD extracts. Item 8, which typically outlines designated suppliers, approved suppliers, or open purchasing, is not present in our corpus. This leaves the procurement model unclear. On renewals, Item 17 provides more color: franchisees seeking to renew their 10-year agreements must provide written notice, be in full compliance, sign the then-current form of franchise agreement, pay a renewal fee, and potentially complete a large-scale refurbishment of the restaurant. The renewal terms explicitly state that the new agreement may differ materially from the original, including changes to royalty fees and brand development fees. These renewal events—tied to refurbishments and new agreement terms—represent natural windows when franchisees may be required or incentivized to adopt new technology.

How to read the Uncle Maddio's Pizza FDD

The full 2024 Uncle Maddio's Pizza Franchise Disclosure Document is embedded below. This document is filed with state franchise regulators and contains the legal and operational disclosures that govern the franchise system. Key sections for software vendors include Item 1 (executives), Item 11 (mandated systems), Item 8 (procurement restrictions), and Item 17 (renewal and transfer conditions). Because the system is small and HQ-controlled, the FDD is the single best source for understanding who buys software and under what constraints. For a ranked target list of franchise systems matched to your software category, FranCloud can help.

Questions vendors ask

Uncle Maddio's Pizza, answered from the filing

President and CEO James Smith, CFO Ned Scherer, and SVP of Franchise Sales and Operations Robert Cuffaro are the key executives listed in the 2024 FDD. As a small HQ-controlled system, purchasing decisions likely flow through this group.
The 2024 FDD mandates Toast by Toast, Inc. as the point-of-sale system for all locations.
There are 12 total units: 11 franchised and 1 company-owned, according to the 2024 FDD.
The 2024 FDD does not include an Item 8 procurement extract, so designated or approved supplier requirements are not publicly disclosed.
Franchise agreements run 10 years. Renewal conditions include potential large-scale refurbishments and signing the then-current agreement, which may trigger technology re-evaluation. Specific timing is not disclosed.
The 2024 FDD is filed with state franchise regulators. You can view the embedded PDF viewer below for the full document.
Source

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Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.