From the filings
Software purchasing at U Got Stink is controlled at the headquarters level, with President Clifton Roberts and Operations Manager Stephanie Mowrey listed as key executives in the 2025 FDD. The franchise system mandates customer relationship management and invoicing software for its 12 franchised units. This creates a small but defined addressable market for vendors offering compliant operational tools.
For software vendors selling into US franchise brands.
Live signals
Franchisor behaviours
22 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 9 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We may have independent access to information that you generate or store on your computer systems, which we can use to track sales and for other purposes.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
Currently, we are the only approved supplier of business cards; uniform shirts, hats and coats; and vehicle vinyl wraps.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
You may only use the Products that we authorize, and you may only purchase these items from us or suppliers that we designate or approve, all of which are subject to change by us.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
10921Item 8
In our fiscal year ended April 30, 2025, we received $10,921 from providing products to our franchisees, which was 3.7% of our total revenues of $296,439 (as reflected on our most recent audited financial statements).
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
In addition, we may receive rebates, credits, fees or any payments from approved suppliers.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
30Item 8
Required purchases or leases are estimated to make up approximately 50 to 60% of a franchisee’s total initial investment and 30 to 35% of a franchisee’s annual operating expenses.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
You must reimburse us for our expenses incurred in evaluating all suppliers that you request.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
Other than those items, if you wish to purchase brands and types of equipment, fixtures, furnishings, products, materials, signs and supplies from suppliers other than those approved by us, then you must submit a written request to us describing the name of the supplier, your reasons for wanting to use that…
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesItem 17
transfer to us, disconnect or discontinue all telephone numbers, directory listings and advertisements
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 11
Inspect and observe the Franchised Operation’s operations to assist you in complying with the Franchise Agreement and the System.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 16
We can change the Standards and the Confidential Operations Manual at any time, which may require you to expend reasonable sums to comply.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not advertise on the Internet or a worldwide web page without our approval, which we can condition or withhold in our business judgment.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
You must spend at least 2% of gross sales (beginning on the first day of the second month after the Franchised Operation opens) for advertising and marketing the Franchised Operation.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You may only use the Products that we authorize, and you may only purchase these items from us or suppliers that we designate or approve, all of which are subject to change by us.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You may only use the Products that we authorize, and you may only purchase these items from us or suppliers that we designate or approve, all of which are subject to change by us.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
The managing owner or Manager must manage the Franchised Operation and personally supervise the Franchised Operation’s day-to-day operations and must have successfully completed our training program.
Must employees wear uniforms specified by the franchisor?
YesItem 8
Currently, we are the only approved supplier of business cards; uniform shirts, hats and coats; and vehicle vinyl wraps.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must use computer, software and point of sale systems that comply with our computer and software standards in operating your Franchised Operation.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We may have independent access to information that you generate or store on your computer systems, which we can use to track sales and for other purposes.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 8
You must also purchase our required customer relationship management software only from us.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
You must pay a reasonable training fee for additional training that you request and must pay all expenses that your attendees incur, including, without limitation, meals, entertainment, and salary.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
We may periodically offer additional training and conventions and require you to attend.
Who buys here
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
U Got Stink is a home services franchise based in Washington state with 12 total units, all of which are franchised. The number of company-owned locations is not disclosed in the most recent FDD. Year-over-year unit growth declined by 7.692%, indicating a contracting footprint. For software vendors, this represents a small, concentrated target: 12 franchise locations operating under a headquarters that exerts control over technology choices. The initial franchise term is 5 years, and the average unit volume (AUV) and royalty percentage are not disclosed.
The 2025 FDD identifies Clifton Roberts, President, and Stephanie Mowrey, Operations Manager, as the key executives at the franchisor level. No other buying center roles, such as a CIO or CTO, are listed. Given the mandate for specific software categories, purchasing authority appears centralized at headquarters. Vendors should direct outreach to these named individuals, as they are the most likely decision-makers for any system-wide technology adoption. The operator footprint shows no multi-unit operators mapped in our corpus, reinforcing a top-down purchasing dynamic.
U Got Stink mandates that franchisees use customer relationship management and invoicing software. The FDD does not name the specific vendors for these mandated systems. No other operational technology—such as point-of-sale, scheduling, or marketing platforms—is identified as mandated or recommended in the available disclosures. This leaves an open landscape for vendors who can demonstrate integration capabilities or superior compliance with the franchisor's standards.
The procurement model is not detailed in the FDD extracts available. Item 8, which typically reveals whether suppliers are designated, approved, or open, provided no extractable signal. This ambiguity means vendors must clarify the approval process directly with headquarters. Renewal conditions offer a potential entry point: franchisees must sign the then-current franchise agreement, which may include updated technology requirements. The 5-year term, combined with a 6-month renewal notice period and a mandatory refurbishment clause, creates natural windows where software stacks could be reevaluated and replaced.
The 2025 Franchise Disclosure Document is the authoritative source for understanding U Got Stink's operational mandates, executive team, and contractual terms. Key sections for software vendors include Item 11 (franchisor's obligations), which details the mandated CRM and invoicing software, and Item 17 (renewal), which outlines the conditions that could trigger technology updates. The full document is embedded below for your review. For a ranked target list of franchise systems aligned with your software category, FranCloud can help you prioritize outreach based on real FDD data.
Questions vendors ask
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
We’ll email you the moment U Got Stink files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
U Got Stink’s FDD on file does not disclose a franchisee directory.
Ownership
unknown of fresh scent.
Related Home services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.