FasCard Payment Processing system
MandatoryYou must use the FasCard Payment Processing system as your point-of-sale system.
HQ-led decisions
TUMBLE FRESH
Personal servicesSoftware purchasing at Tumble Fresh is controlled at the headquarters level, where the franchisor mandates specific systems across its network. The brand currently operates 17 total units (15 company-owned, 2 franchised), with a mandated tech stack that includes FasCard payment processing, the Tumble Fresh/Pet Fresh App, and Vagaro POS. For software vendors, the addressable market is small but concentrated, with a strong HQ mandate signal that centralizes procurement decisions.
Mandated & recommended tech
The systems vendors compete with
4 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.
FasCard Payment System
MandatoryFasCard Payment System Training
Tumble Fresh/Pet Fresh App
MandatoryWe will make the Tumble Fresh/Pet Fresh App available for download by your customers and we will provide all processing services for purchases of goods or services made through the Tumble Fresh/Pet Fr
Vagaro POS
MandatoryVagaro POS training
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
OwnerCEOPresidentPrincipal
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Live signals
Total units
17
2 franchised
Unit growth YoY
0%
vs prior filing
AUV
$575K
Item 19, 2026
Royalty
6%
of gross sales
Ad fund
2%
national + local
Initial fee
$40K
per unit
Investment range
$1.09M–$2.72M
all-in, Item 7
Procurement
Approved supplier
from the filing
The vendor opportunity at Tumble Fresh
Tumble Fresh operates a compact network of 17 personal-services locations, with 15 company-owned units and just 2 franchised locations. The brand's average unit volume sits at $574,663, and the standard initial franchise term is 10 years, with a 6.0% royalty. For software vendors, the total addressable unit count is small, but the heavy skew toward company-owned operations means a single HQ relationship could cover the vast majority of the footprint. Year-over-year unit growth is not disclosed in the most recent FDD, so expansion-driven software needs are unclear.
Who controls software purchasing
The 2026 FDD names William Wallace as the agent for service of process, but no dedicated technology or procurement executive is listed. In a system where 15 of 17 units are company-owned and the franchisor mandates specific technology platforms, purchasing authority almost certainly rests with headquarters leadership rather than individual franchisees. Vendors should direct outreach to the HQ office in Minnesota, recognizing that the decision-making circle is likely small and centralized.
Mandated and current tech stack
Tumble Fresh mandates a specific set of operational technologies across all units. The FasCard Payment Processing System and FasCard Payment System handle payment processing. The Tumble Fresh/Pet Fresh App is also mandated, alongside Vagaro POS. This stack covers point-of-sale, customer-facing mobile engagement, and payment processing. Any vendor pitching a replacement or adjacent solution must address integration with or displacement of these named systems.
Procurement, renewals, and timing
The FDD does not include an Item 8 extract that would clarify whether Tumble Fresh uses a designated supplier, approved supplier, or open procurement model. The existence of mandated systems strongly implies a closed or designated-supplier approach, but the specific contractual language is not available in our corpus. On renewals, franchisees may obtain up to two additional 5-year terms, provided they sign the then-current franchise agreement, bring their location up to then-current standards, and execute a general release. This renewal trigger—requiring upgrades to current standards—can create windows for new technology adoption at the unit level, though the small franchised base limits the scale of that opportunity.
How to read the Tumble Fresh FDD
The 2026 Tumble Fresh Franchise Disclosure Document is the authoritative source for technology mandates, procurement rules, and contractual renewal conditions. Key sections for software vendors include Item 11, which lists the mandated FasCard, Vagaro, and proprietary app systems, and Item 17, which outlines the renewal process and its upgrade requirements. The full FDD is embedded below for direct review. When you're ready to build a ranked target list of franchise systems that match your software, FranCloud can help.
Questions vendors ask
TUMBLE FRESH, answered from the filing
The FDD lists William Wallace as the agent for service of process, but no CTO or CIO is named. Given the mandated tech stack, purchasing authority likely sits with HQ leadership, not individual franchisees.
The 2026 FDD mandates FasCard Payment Processing System, FasCard Payment System, the Tumble Fresh/Pet Fresh App, and Vagaro POS. All units must use these systems.
Tumble Fresh has 17 total units, comprising 15 company-owned locations and 2 franchised outlets. This is a small, HQ-controlled personal services footprint.
The FDD does not disclose a specific Item 8 procurement model. The presence of mandated technology suggests a designated-supplier approach, but the exact restrictions are not detailed in the available extract.
The initial franchise term is 10 years. Renewal is available for two additional 5-year terms, contingent on upgrading to then-current standards. No recent unit growth data is available to signal immediate expansion-driven openings.
The 2026 Tumble Fresh FDD is filed with state franchise regulators. You can review the full document in the embedded PDF viewer below to analyze Item 11 tech mandates and Item 17 renewal conditions directly.
Source
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Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.