Touching Hearts

Franchise agreement

During the term of this Agreement, you will, at your expense, establish and maintain at the Business premises and retain for a minimum of six (6) years from the date of their preparation, an accounting and record keeping system we designate that will generate complete and accurate books, records, and accounts…

Item 11

We will have independent access to the information that is generated or stored on your computer system (collectively the “Customer Data”).

Franchise agreement

(3) monthly income statements in a format we require;

Franchise agreement

You agree that certain products, supplies, equipment, and other items may only be available from one source, and we or our affiliates may be that source.

Item 11

In 2026, we formed a Marketing Committee comprised of franchisees who serve in an advisory capacity to us.

Franchise agreement

We periodically may modify the lists of approved and designated products, supplies, equipment, brands and suppliers.

Item 8

For the fiscal year ending December 31, 2025, we received $4,333 as a result of franchisee purchases of products and services from approved suppliers, which is less than 0.2% of our total revenue of $3,731,364, based on our audited financial statements attached as Exhibit E).

Item 8

We (directly or through an affiliate) may derive revenue directly or in the form of rebates or other payments from suppliers, based directly or indirectly on sales of products, advertising materials and other items to franchisees, and from other service providers.

Item 8

We estimate the cost of the goods and services you must purchase from us or from approved suppliers or in compliance with our specifications and standards will represent approximately 70% to 90% of the cost to develop the Business and 30% to 50% of the cost to operate your Business.

Franchise agreement

You must pay our then-current evaluation fee for each item or supplier you request that we evaluate, plus the costs we incur in connection with testing, inspecting and evaluating the proposed item or supplier.

Item 8

If you desire to purchase any items, services or products from suppliers not previously approved by us, you must submit to us written notice of a proposed supplier.

Franchise agreement

You acknowledge that we have the sole right to and interest in all telephone numbers and directory listings associated with the Marks, and you authorize us, and appoint us as your attorney-in-fact, to direct the telephone company and all listing agencies to transfer such numbers and listings to us;

Franchise agreement

You must maintain a secure technology infrastructure that meets our then-current requirements.

Item 11

Periodically inspect your Business and provide advice regarding System standards.

Franchise agreement

You agree to promptly comply with all modifications and updates we may make to the System standards in the Operations Manual or otherwise in writing.

Franchise agreement

You must operate your Business in a retail office, industrial park or other commercial location that is centrally located within the Protected Territory and that we have approved (“Office”).

Item 13

You may not use any Mark or portion of any Mark on any website without our prior written approval.

Item 11

you must spend each calendar month the greater of $300 or 2% of the previous calendar month’s Gross Revenues on “approved” Business marketing and promotional activities in your local geographic area (“Local Marketing Spend”).

Item 8

You may purchase only approved brands, types and models of equipment, signage and supplies which meet our specifications, and only from approved suppliers we designate, in our discretion.

Item 8

You may purchase only approved brands, types and models of equipment, signage and supplies which meet our specifications, and only from approved suppliers we designate, in our discretion.

Franchise agreement

We will require you to sign electronic funds transfer (EFT) authorizations and other documents as we periodically designate to authorize your bank to transfer, either electronically or through some other method of payment we designate, directly to our account and to charge your account for all Service Fees…

Item 15

The General Manager is responsible for day-to-day Business operations, and must devote his/her personal full time and attention to the management of your Business.

Item 11

We will have independent access to the information that is generated or stored on your computer system (collectively the “Customer Data”).

Franchise agreement

We may charge you our then-current fee, plus any costs and expenses we incur, for these supplemental and refresher training programs, and you will reimburse us for any costs and expenses we incur.

Franchise agreement

We may periodically hold or sponsor, and you must attend, franchise conventions and meetings relating to new Approved Services, new operational procedures or programs, recognition of successful franchisees, training, business management, sales and sales promotion or similar topics.