The vendor opportunity at Total Car Franchise
Total Car Franchise operates 50 locations—47 franchised and 3 company-owned—according to its 2024 Franchise Disclosure Document. The brand sits in the home services segment with its headquarters in South Carolina. For software vendors, the unit count represents a modest but centralized target. The franchise does not report average unit volume (AUV) in the FDD, so revenue-based sizing is unavailable. Royalties run at 9.0% of gross sales, and the initial franchise term is 5 years. Year-over-year unit growth is not disclosed.
Who controls software purchasing
The 2024 FDD lists five executives in Item 1. Jeffrey Cox serves as President, CEO, and Director, making him the likely ultimate authority on enterprise software decisions. Jill O’Connor-Rumohr holds the Finance Director and CFO role, a natural gatekeeper for budget approval. N. Lee Moody, II is the Technical Development Coordinator/Trainer, a title that suggests hands-on involvement in technology evaluation and deployment. John Chaisson, III is the PDC Director, and Tessa Hall is the Marketing Director. No multi-unit operators appear in the data—only one mapped operator runs a single unit—so purchasing power is not fragmented across large franchisee groups.
Mandated and current tech stack
The 2024 FDD contains no extract from Item 11 regarding mandated or recommended technology systems. No POS provider, operations platform, or software vendor is named. This absence means the current tech stack is not publicly documented in the franchise disclosure. Vendors should approach discovery calls prepared to map the existing environment from scratch, as no legacy mandates create switching barriers or incumbency advantages visible in the filing.
Procurement, renewals, and timing
Item 8 of the FDD provides no procurement signal, so whether Total Car Franchise uses designated suppliers, approved-supplier lists, or an open procurement model is not disclosed. On renewals, Item 17 outlines a performance-based extension: franchisees whose gross sales fall in the top 20% of all development areas for the prior year, and who have fully complied with the agreement, may extend for an additional 5 years. This top-quintile renewal condition suggests that high-performing locations have longer planning horizons, which could align with multi-year software contracts. No recent unit growth data or renewal cadence details are available to pinpoint specific contract windows.
How to read the Total Car Franchise FDD
The full 2024 Franchise Disclosure Document is embedded below. It is filed with state franchise regulators and contains the legal and financial disclosures that govern the franchise relationship. For software vendors, the most relevant sections are Item 1 (executives), Item 8 (procurement obligations), Item 11 (technology mandates), and Item 17 (renewal and term provisions). Reviewing these items directly will give you the same factual baseline used in this analysis. When you are ready to prioritize franchise accounts by decision-maker concentration, tech-stack gaps, and unit economics, FranCloud can generate a ranked target list tailored to your product.