From the filings
Software purchasing at The K9 Shop Franchising is controlled at the headquarters level, where Chief Executive Officer Robert Tucker and Chief Operating Officer Seann Sackett are the key executive contacts. The brand mandates Shopify by Shopify Inc. as its core commerce platform across a small but growing network of 7 total units. With a 25% year-over-year unit growth rate and a concentrated operator base, the addressable market for a vendor is currently limited to a single decision-making point at HQ.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
7%of gross sales (FY2026)
15% reference
Franchisor behaviours
31 requirements the franchisor states in this filing, each in its own words; 1 explicit no; 2 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
maintained, licensed or operated by third party suppliers, Franchisee shall purchase, license and maintain such Business Management System and/or systems from such third party suppliers designated by Franchisor and subject to Franchisor’s standards and specifications.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We will have independent access to all of the information and data that is electronically transmitted on your point of sale system and will have access to all data related to the financial 24 The K9 Shop FDD March 12, 2026 performance of your Shop.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
within 30 days of the end of each calendar month Franchisee shall submit to Franchisor monthly financial statements and other reports related to the operations of the Franchised business
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
Our affiliate, K9 Distribution, LLC d/b/a Natural Pet Direct is currently designated as an approved supplier of pet food.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We may designate a supplier, including ourselves or our affiliates, as the exclusive supplier for the System.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
During the fiscal year ending December 31, 2025, we did not earn any revenue from approved suppliers based on our franchisees’ purchases.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We and/or our affiliates may receive rebates, payments and other material benefits from suppliers based on your purchases and we reserve the right to institute and expand rebate programs in the future.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
50Item 8
We estimate that your purchase of goods and services from suppliers according to our specifications, including your purchase of goods or services from our designated exclusive suppliers, to represent approximately 75% of your total purchases and leases in establishing the Franchised Business and approximately 50% of…
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We may charge you a fee equal to the costs and expenses that we incur in reviewing and evaluating an alternate supplier, product, and/or service requested by you.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you want to purchase or lease a source restricted item from a supplier that has not been previously approved or designated by us in writing, you must send us a written request for approval and submit additional information, samples, and testing data that we may request.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
In the event of the termination of this Agreement, for any reason, that the accounts related to all telephone numbers associated with the Franchised Business and all rights in and to the telephone numbers associated with the Franchised Business, shall, at Franchisor’s election, be transferred to Franchisor.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Franchisor has the right at any and all times during business hours, throughout the terms of this Agree and without prior notice to Franchisee, to inspect Franchisee’s Shop.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
At all times, we reserve the right to supplement, modify and update the Manuals.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
Before you enter into a lease or other agreement for your Shop Location you must obtain our approval.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not use any websites, web-based media or digital media unless expressly approved by us in writing.
Is a minimum grand opening advertising spend required?
YesFranchise agreement
Not less than 30 days prior to the opening of the Franchised Business, Franchisee shall spend not less than $2,000 to $5,000 to market and promote the grand opening of the Franchised Business in accordance with Franchisor’s standards and specifications;
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
On an on-going calendar year quarterly basis, you must spend not less than 3% of your quarterly Gross Sales on the local marketing of your Shop.
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
customer service and satisfaction standards including, customer rewards programs, refund policies, gift card policies, special promotions and other customer incentive and goodwill programs
Must the franchisee participate in a regional advertising cooperative when one exists?
YesFranchise agreement
If Franchisee’s Shop or Designated Territory is located within the geographic area of an Advertising Cooperative, franchisee must participate in and contribute to the Advertising Cooperative.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase the System Supplies, as designated by us, from us, our affiliates, and/or our designated suppliers.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You may only use those products, supplies, equipment, technology systems, and services that we authorize and designate in writing.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
Credit Card Processing – You must use our designated supplier and vendor for credit card processing which may be integrated with the point of sale system that we designate.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
ITEM 6 OTHER FEES Type of Fee Amount Due Date Remarks (Note 1) Royalty (Notes 2 and 3) The greater of either Monthly on the 5th Will be debited automatically from (i) 5% of monthly day of the month your bank account by ACH or other Gross Sales; or (ii) for the preceding means designated by us. $300 per month month…
Must the franchisee participate in a gift card program?
YesItem 8
You must use our designated supplier and vendor for the ability to access and use online, point of sale integrated, web based, and/or app based, ordering, customer rewards, and/or gift card systems.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
At all times, your Shop must be managed and supervised on-site by either a Managing Owner or Operating Manager.
Must employees wear uniforms specified by the franchisor?
YesItem 11
For the protection of the System, you must ensure that all employees wear and maintain the proper uniforms with our approved System branded apparel and uniforms including, but not limited to, the apparel and uniforms comprising System Supplies.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must purchase, license and use the computer, point of sale, business management, and ordering systems that we designate.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We will have independent access to all of the information and data that is electronically transmitted on your point of sale system and will have access to all data related to the financial 24 The K9 Shop FDD March 12, 2026 performance of your Shop.
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesFranchise agreement
At all times, Franchisee shall exclusively use the Business Management Systems designated by Franchisor, in Franchisor’s Reasonable Business Judgment, and as may be modified, supplemented or replaced by Franchisor from time to time.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
Franchisee or, if Franchisee is a Corporate Entity, Franchisee’s Managing Owner and Manager, at Franchisee’s sole cost and expense, must attend and successfully complete all refresher training courses or system-wide training courses, additional training programs and seminars as Franchisor periodically may designate…
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 6
If we offer a franchisee annual conference in a given year you will be required to attend the conference on the dates and at the location that we designate.
The K9 Shop Franchising presents a compact, centralized sales target for software vendors. The system consists of 7 total units, split between 5 franchised locations and 2 company-owned stores. The geographic footprint is limited to three states: New York leads with 3 units, followed by South Carolina and Florida with 1 unit each. The operator base is entirely single-unit franchisees, with zero multi-unit operators mapped across the system. This structure means there is no fragmented, multi-owner buying process to navigate—the headquarters in New York is the sole gatekeeper for technology decisions.
Year-over-year unit growth sits at 25.0%, indicating the brand is in an early expansion phase. For a vendor, the immediate addressable market is the existing 7 units, with a growth trajectory that could add a small number of new locations annually. The average unit volume (AUV) is not disclosed in the most recent FDD, and the royalty rate is set at 5.0% of gross sales. The initial franchise term length is not disclosed.
Software purchasing authority is concentrated at the executive level. The 2026 FDD Item 1 lists the following officers: Robert Tucker (Chief Executive Officer), Anya Tucker (Chief Marketing Officer), Frederick Rodriguez (Chief Revenue Officer), Seann Sackett (Chief Operating Officer), and Morris G. Riviera (Warehouse Manager). For a software vendor, the most direct paths are through the CEO, who holds ultimate budgetary authority, and the COO, who oversees daily operations where software is deployed. The Chief Marketing Officer may influence any customer-facing or e-commerce technology decisions, given the mandated Shopify platform. There is no Chief Information Officer or Chief Technology Officer named in the filing, which is consistent with a small, early-stage franchisor where technology decisions are made by the C-suite.
The technology landscape at The K9 Shop is defined by a single mandate: Shopify by Shopify Inc. This platform is required for franchisees, making it the core system of record for e-commerce and point-of-sale operations. No other mandated or recommended systems—such as payroll, accounting, inventory management, or loyalty platforms—are disclosed in the FDD. This creates a clear integration surface for vendors whose tools complement or enhance the Shopify ecosystem. Any pitch should acknowledge this existing commitment and position your software as a value-added layer that sits on top of or alongside Shopify, rather than a replacement for it.
The procurement model for The K9 Shop is opaque. The FDD does not include an Item 8 extract, which means there is no public disclosure on whether the franchisor designates specific suppliers, maintains an approved vendor list, or allows franchisees to purchase from any source. This lack of restriction could indicate an open purchasing environment, but vendors should verify this directly during the discovery process. Similarly, Item 17, which governs franchise renewal, transfer, and termination, contains no extract in the available data. Without the initial term length or renewal conditions, it is impossible to estimate when franchise agreements—and by extension, any attached software contracts—might come up for renegotiation. The 25% unit growth rate is the only timing signal, suggesting that new unit openings are the most likely trigger for new software adoption.
The full Franchise Disclosure Document for The K9 Shop Franchising, filed with state franchise regulators in 2026, is embedded below. For a software vendor, the most valuable sections are Item 1 (the executives listed above), Item 11 (the Shopify mandate), and Item 20 (the unit count and state-level breakdown). Because Items 8 and 17 are not extracted in this dataset, you will need to review the full PDF to uncover any additional supplier requirements or renewal timelines. Focus your analysis on identifying any operational pain points that your software can solve within the constraints of a Shopify-centric, HQ-controlled technology environment. For a ranked target list of franchise systems that match your ideal customer profile, FranCloud can help you prioritize your outreach.
Questions vendors ask
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FDD alert
We’ll email you the moment The K9 Shop Franchising files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
5 operators run 5 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| NY | 3 |
|---|---|
| SC | 1 |
| FL | 1 |
Related Retail food brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.