The Array Group

The vendor opportunity at The Array Group

The Array Group is a health services franchise with a total footprint of 8 units, of which only 3 are franchised. The remaining 5 are company-owned. With an average unit volume of $335,300 and a 10% royalty, the system is small and tightly controlled by its California-based headquarters. For software vendors, the addressable market is limited to those 3 franchised locations, all operated by single-unit franchisees with no multi-unit operators on file. The franchisor has not disclosed any year-over-year unit growth in the most recent FDD, suggesting a stable but not expanding network.

Who controls software purchasing

Purchasing authority sits squarely at HQ. The 2026 FDD lists Kristen Miller as Chief Executive Officer and Ann Beyer as Chief Financial Officer. Vonda Oropeza serves as Chief Communications Officer. In a system of this size, technology decisions are almost certainly made or approved by Miller and Beyer. There are no multi-unit operators to influence procurement, and the franchisee base consists of just 4 mapped operators across 4 located units. Vendors should direct any outreach to the CEO and CFO, as they represent the entire buying center for mandated and recommended technologies.

Mandated and current tech stack

The FDD mandates three categories of software: accounting software, practice management system software, and appointment reminder software. The specific vendors for these mandated systems are not named in the filing. This lack of vendor disclosure is common in FDDs but means that a vendor selling into this franchise must first discover the incumbent providers through direct discovery. The mandate structure suggests HQ has standardized operations tightly, leaving little room for franchisee-level software choice.

Procurement, renewals, and timing

Item 8, which typically outlines procurement restrictions and designated suppliers, contains no extract in the 2026 FDD. This absence means the franchisor’s formal procurement model—whether designated supplier, approved supplier, or open—is not publicly documented. Renewal terms, detailed in Item 17, require substantial compliance, notice, facility upgrades to system standards, and signing of a then-current successor franchise agreement. The renewal term is 5 years, and the successor agreement may contain materially different terms, including different fees or territory. With only 3 franchised units and no disclosed growth, software contract windows are infrequent and likely tied to these individual 5-year renewal cycles.

How to read the The Array Group FDD

The 2026 Franchise Disclosure Document for The Array Group is embedded below. It contains the full legal and operational disclosures filed with state franchise regulators. Key sections for software vendors include Item 11 (franchisor’s assistance, advertising, computer systems, and training), which lists the mandated tech categories, and Item 17 (renewal, termination, transfer, and dispute resolution), which outlines the renewal conditions and term length. Item 1 identifies the executive team. Because the system is small and HQ-driven, the FDD is the primary source for understanding who buys software and under what constraints. For a ranked target list of franchise systems matched to your software category, FranCloud can help.