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, or fixtures. (Franchise Agreement, Articles 3 and 4); 7. Website and Digital Media – We will identify your Center on our website and will create a Google My Business profile and Facebook page for yo
From the filings
HQ-led decisions
Success on the Spectrum
Health servicesSoftware purchasing at Success on the Spectrum is controlled by a tight-knit HQ team led by President/CEO Nichole Daher. The franchise mandates a specific set of operational systems, including proprietary practice management, EMR, and payroll software. With 74 franchised locations, the addressable market is small but concentrated, primarily across Texas, New Jersey, and Florida.
For software vendors selling into US franchise brands.
Live signals
Total units
75
74 franchised
Unit growth YoY
—
vs prior filing
AUV
—
Item 19, 2026
Royalty
5%
of gross sales
Ad fund
—
national + local
Initial fee
$45K
per unit
Investment range
$339K–$869K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing. It is a floor, not a total — the filing discloses one of the two headline fees.
5%+of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
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ing signs, equipment, furniture, or fixtures. (Franchise Agreement, Articles 3 and 4); 7. Website and Digital Media – We will identify your Center on our website and will create a Google My Business p
Franchisor behaviours
What the franchisor requires
26 requirements the franchisor states in this filing, each in its own words; 6 explicit no's; 2 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 11
The cost of the bookkeeping software that we require is currently $70 per month, and the cost of the payroll software that we require is $75 per month, plus $8 per employee, per month.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We will have independent access to all data related to the financial performance of your Center and you must allow us access to all software, applications and programs used in the Franchised Business.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
within 30 days of the end of each calendar month Franchisee shall submit to Franchisor monthly financial statements and other reports related to the operations of the Franchised business
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We may designate ourselves and our affiliates as exclusive suppliers of source restricted goods and services.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
Franchisor, in Franchisor’s Reasonable Business Judgment, may from time to time modify the list of approved brands, suppliers and distributors of System Supplies and approved equipment, supplies and services to be utilized by the Franchised Business
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
50288.81Item 8
During the fiscal year ending December 31, 2025, we received $50,288.81 in revenue from suppliers in connection with franchisee purchases.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We and/or our affiliates may receive rebates, payments and other material benefits from suppliers based on your purchases and we reserve the right to institute and expand rebate programs in the future.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
15Item 8
We estimate that your purchase of goods and services from us or our approved suppliers, or that must conform to our specifications, will represent approximately 30% of your total purchases in establishing your Center and approximately 15% of your total purchases in the continuing operations of your Center.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
We may charge you a fee equal to the costs and expenses that we incur in reviewing and evaluating an alternate supplier, product, and/or service requested by you.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you want to purchase or lease a source restricted item from a supplier that has not been previously approved or designated by us in writing, you must send us a written request for approval and submit additional information, samples, and testing data that we may request.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
that the accounts related to all telephone numbers associated with the Franchised Business and all rights in and to the telephone numbers associated with the Franchised Business, shall, at Franchisor’s election, be transferred to Franchisor.
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
Franchisor, in Franchisor’s Reasonable Business Judgement, shall exclusively select the Reputation Management Services to be used by Franchisee and to determine and select the websites, social media sites, reporting services, surveys, and service platforms to be included in any evaluation and/or determination of…
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Franchisor has the right at any and all times throughout the term of this Agreement and without prior notice to Franchisee, to inspect Franchisee’s Center.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
At all times, we reserve the right to supplement, modify and update the Manuals.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
Although you are responsible for selecting a site for your Center Location you must obtain our approval of your Center Location.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not use any websites, web-based media or digital media unless expressly approved by us in writing.
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
participate in, offer, redeem, and honor, without the offset to any fees due to Franchisor, all Gift Card and client loyalty programs designated by Franchisor
Operations
Must the franchisee buy products from a designated distributor?
YesFranchise agreement
(c) exclusively purchase all System Supplies, including, but not limited to, merchandise, inventory, and supplies, from Franchisor or Franchisor’s designated suppliers;
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You may only use those products, supplies, equipment, technology systems, and services that we authorize and designate in writing.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
You must use our designated supplier and vendor for credit card processing.
Must the franchisee participate in a gift card program?
YesFranchise agreement
issue, sell, redeem, honor, and accept, without the offset to any fees due to Franchisor, all Gift Cards designated by Franchisor and participate in, offer, redeem, and honor, without the offset to any fees due to Franchisor, all Gift Card and client loyalty programs designated by Franchisor
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
At all times, your business must employ three separate key staff, including: (1) an Operating Manager; (2) Office Manager; and (3) Behavior Analyst.
Must employees wear uniforms specified by the franchisor?
YesItem 11
For the protection of the System, you must ensure that all employees wear and maintain the proper uniforms with our approved System branded apparel and uniforms including, but not limited to, the apparel and uniforms comprising System Supplies.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must purchase, license and use the computer, point of sale, business management, electronic medical records systems, ordering systems and other technology that we designate
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We will have independent access to all data related to the financial performance of your Center and you must allow us access to all software, applications and programs used in the Franchised Business.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
Franchisor provides instructors and training materials for those programs and seminars, but Franchisor reserves the right to assess Franchisee reasonable charges for such training.
The filing answers no to 6 questions
- Is there a franchisee advisory council, association or committee?Item 20
- Is a minimum grand opening advertising spend required?Item 11
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 11
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
- Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?Item 6
- Is attendance at an annual convention or conference mandatory for the franchisee?Item 6
The vendor opportunity at Success on the Spectrum
Success on the Spectrum operates a small but focused network of 75 total units, 74 of which are franchised. The brand is heavily concentrated in Texas, which hosts 25 locations, followed by New Jersey with 9 and Florida with 7. The operator base is overwhelmingly single-unit: of 64 mapped operators, 62 run just one location, and only 2 are multi-unit operators. This structure means a sale to HQ is effectively a sale to the entire system, but the total addressable market for unit-level software is capped at 74 franchised doors. The average unit volume (AUV) is not disclosed in the most recent FDD, and year-over-year unit growth figures are unavailable. For a software vendor, the opportunity is less about scale and more about becoming a deeply embedded, mandated partner in a specialized health services franchise.
Who controls software purchasing
All signs point to centralized, HQ-driven purchasing. The franchisor mandates a suite of operational software, leaving little room for franchisee-led procurement. The buying center is led by Nichole Daher, President and Chief Executive Officer. Other key influencers include Kendra Kitchen, Director of Training and Support, who likely owns the learning management and operational enablement stack, and Daisy DeLeon, Director of Pre-Opening Support, a critical stakeholder for any software involved in new location onboarding. For marketing technology, Cathrine Hatcher, Director of Marketing, is the probable decision-maker. The Director of Franchise Development, Joabe Souza, may also influence tools used in the sales and recruitment process. There is no parent company on file; the brand appears independently owned, keeping the decision-making chain short.
Mandated and current tech stack
The 2026 FDD explicitly mandates five categories of technology. First, a proprietary practice management software is required, which likely serves as the operational core for scheduling, client management, and therapy workflows. Second, EMR data collection and billing software is mandated, a non-negotiable for a healthcare services provider handling sensitive patient data and insurance claims. Third, bookkeeping software is required, and fourth, payroll software is mandated, covering the back-office financial functions. Finally, Google My Business is mandated for local presence management. The FDD does not name the specific vendors for any of these mandated systems, meaning the incumbents are unknown from the public filing. A vendor pitching a replacement or adjacent tool must be prepared to integrate with or displace an unknown, deeply entrenched proprietary system.
Procurement, renewals, and timing
The procurement model at Success on the Spectrum remains opaque. The available FDD extract contains no signal from Item 8, which typically describes whether the franchisor designates exclusive suppliers, maintains an approved vendor list, or allows open purchasing. Without this, a vendor cannot know if they are walking into a closed, preferred-vendor environment or an open evaluation. Timing a pitch is equally challenging. The initial franchise term length is not disclosed in the FDD, and Item 17, which governs renewal and the conditions under which a franchisee must upgrade or change systems, provided no extract. This absence of data means there are no predictable contract windows or renewal-driven refresh cycles visible from the outside. A vendor's entry strategy must rely on identifying acute pain points rather than waiting for a scheduled RFP.
How to read the Success on the Spectrum FDD
The 2026 Franchise Disclosure Document is the definitive source for understanding the legal and operational constraints on technology at this franchise. The embedded viewer below contains the full filing. When reviewing it, pay close attention to Item 11 for the complete list of mandated systems and any named vendors, which may be present in the full text even if not summarized in our extract. Scrutinize Item 8 for any supplier designation language that dictates whether you can sell directly to franchisees or must first be approved by HQ. Finally, examine Item 17 for renewal terms that might force a system-wide technology refresh on a fixed schedule. For a ranked target list of franchises whose tech mandates and procurement models align with your product, talk to FranCloud.
Questions vendors ask
Success on the Spectrum, answered from the filing
President/CEO Nichole Daher leads the buying center. Directors of Training (Kendra Kitchen), Pre-Opening Support (Daisy DeLeon), and Marketing (Cathrine Hatcher) are likely influencers for operational and marketing tech decisions.
The FDD mandates proprietary practice management software, EMR data collection and billing software, bookkeeping software, payroll software, and Google My Business. Specific vendor names for these mandated systems are not disclosed in the FDD.
There are 75 total units: 74 franchised and 1 company-owned. The operator footprint is small, with 64 mapped operators, only 2 of which are multi-unit, concentrated in TX (25), NJ (9), and FL (7).
The procurement model is not detailed in the available FDD extract. Item 8, which typically outlines designated or approved supplier requirements, provided no signal, so the model remains unknown.
Contract renewal windows cannot be estimated. The initial franchise term length and Item 17 renewal conditions were not disclosed in the 2026 FDD extract, providing no signal for predictable contract cycles.
The 2026 FDD was filed with state franchise regulators. You can review the full document using the embedded PDF viewer below to analyze the specific mandates and obligations directly from the source.
Source
Read the filing itself
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
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FDD alert
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Operator footprint
Who runs the locations
63 operators run 64 mapped locations. 1 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit62
2–9 units1
Top states by locations
| TX | 23 |
|---|---|
| NJ | 9 |
| FL | 7 |
| GA | 5 |
| OH | 2 |
Related Health services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.