Until we provide you with notice that only the Ingenico payment terminal (used for processing through FreedomPay) is required, you must obtain, use and pay all fees associated with both the P400 payment terminal (used for processing through Adyen) and the Ingenico payment terminal. The P400 payment terminal must be purchased from the third- party vendor we designate, and the only approved acquirer and processor for payment processing services in connection with the P400 payment terminal is Adyen. You are required to lease an Ingenico payment terminal from Fiserv for each of your restaurants, and they will be replaced automatically at the end of their useful life, at no additional cost. In connection with using the Ingenico payment terminal, you must participate in our Global Payments Program, which utilizes a payments orchestrator to allow restaurants to connect to multiple payment processors and avoid delays in processing credit and debit card payments. The approved payments orchestrator is FreedomPay and the two approved payment processors are WorldPay and Fiserv.
From the filings
Subway
Quick service restaurantSubway franchises all 18,773 of its US restaurants, and its parent is owned by investment funds managed by Roark Capital Management. The FDD mandates the proprietary SubwayPOS and Subway Payment Manager software, dual Adyen and Ingenico payment terminals, and the LiveIQ reporting system, with the approved suppliers designated by the franchisor.
For software vendors selling into US franchise brands.
Live signals
Ordinary royalty terms
8% component; full terms unconfirmed
Complete royalty terms are not confirmed for the selected filing.
Recorded percentage components
These are recorded percentage components. Each has its own base and conditions; the chart does not state the total payment or confirm ad-fund completeness.
1recorded components (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
7 technology requirements are recorded in this filing. A required choice lists alternatives for one obligation. Read each cited clause for its conditions.
Until we provide you with notice that only the Ingenico payment terminal (used for processing through FreedomPay) is required, you must obtain, use and pay all fees associated with both the P400 payment terminal (used for processing through Adyen) and the Ingenico payment terminal. The P400 payment terminal must be purchased from the third- party vendor we designate, and the only approved acquirer and processor for payment processing services in connection with the P400 payment terminal is Adyen. You are required to lease an Ingenico payment terminal from Fiserv for each of your restaurants, and they will be replaced automatically at the end of their useful life, at no additional cost. In connection with using the Ingenico payment terminal, you must participate in our Global Payments Program, which utilizes a payments orchestrator to allow restaurants to connect to multiple payment processors and avoid delays in processing credit and debit card payments. The approved payments orchestrator is FreedomPay and the two approved payment processors are WorldPay and Fiserv.
You are required to use the integrated payment solution we designate, which includes use of a designated acquirer and processor for payment processing services, in all of your new and existing restaurants, unless we grant you a waiver. Until we provide you with notice that only the Ingenico payment terminal (used for processing through FreedomPay) is required, you must obtain, use and pay all fees associated with both the P400 payment terminal (used for processing through Adyen) and the Ingenico payment terminal. The P400 payment terminal must be purchased from the third- party vendor we designate, and the only approved acquirer and processor for payment processing services in connection with the P400 payment terminal is Adyen.
You are required to lease an Ingenico payment terminal from Fiserv for each of your restaurants, and they will be replaced automatically at the end of their useful life, at no additional cost. In connection with using the Ingenico payment terminal, you must participate in our Global Payments Program, which utilizes a payments orchestrator to allow restaurants to connect to multiple payment processors and avoid delays in processing credit and debit card payments. The approved payments orchestrator is FreedomPay and the two approved payment processors are WorldPay and Fiserv.
You are required to use the integrated payment solution we designate, which includes use of a designated acquirer and processor for payment processing services, in all of your new and existing restaurants, unless we grant you a waiver. We may require you to use a different integrated payment solution provider than the one designated in this Item 6. If we do so, you may be required to pay fees to the alternative provider (or to us or our affiliates on the provider’s behalf) that are different from the fees set forth in the table above. Until we provide you with notice that only the Ingenico payment terminal (used for processing through FreedomPay) is required, you will be required to obtain, use and pay all fees associated with both the P400 payment terminal (used for processing through Adyen) and the Ingenico payment terminal. If you have technical issues with your P400 payment terminal, our approved supplier may replace the terminal. If you fail to return your P400 payment terminal within a specified time (currently 25 days), then the supplier may charge us a fee (currently $150), that we or our affiliate will pass on to you.
HP will provide hardware support to franchisees using an HP POS System during normal business hours from 9:00 AM local time to 5:00 PM local time. Extended hours may apply. You may contact HP technical support at the number listed on Subway® intranet site. Hardware support provided by HP is free of charge while the products are under warranty. If a product is no longer under warranty, franchisees will be responsible for the full cost to replace any defective parts. We currently require all franchisees to use digital transaction fraud protection services provided by Kount. Service fees are currently $0.0068 per digital transaction, subject to increase if vendor pricing increases. Sub Club Program. You are required to participate in the Sub Club program administered by our affiliate, Subway MyWay, for all of your new and existing restaurants, including AAFES, NEXCOM and MCCS locations. In order to participate, you must have a high speed internet connection and the SubwayPOS® software. Guests who are members of the program will be able to earn and redeem points and rewards that may be used toward purchases made at Subway® restaurants. Points are earned through member purchases and bonus programs and promotions.
The Subway® Gift Card Program is a required program that allows guests to load money on a stored value account and redeem it for menu items. We estimate your total initial fees for the Subway® Gift Card Program to be approximately $60 to $140 (initial Subway® Gift Card inventory and envelopes). There may be additional costs for additional inventories of Subway® Gift Cards and envelopes. There may be additional fees for software/hardware support. Certain non-traditional locations that have been granted a waiver of the POS System requirement and/or integrated payment solution requirement must purchase an SVS issued/configured terminal to process gift card transactions. 41 ACTIVE 720178602v10 You are required to participate in the Sub Club program administered by our affiliate, Subway MyWay, LLC, for all of your new and existing restaurants, including AAFES, NEXCOM and MCCS locations. As of the date of this Disclosure Document, your fees will be 1.9%, of the gross sales for each loyalty/reward transaction made by a Sub Club program member at your restaurant, subject to any annual adjustments as stated in the chart in this Item and below. You will be charged this fee on all loyalty/reward transactions made by a program member for all of your new and existing restaurants. By way of example, if a Sub Club program member spends $10 at your restaurant, you will pay to us a fee of up to $0.19. All Sub Club program fees will be paid to and administered by Subway MyWay, LLC or another affiliate we designate. You may also incur incidental charges for supplies associated with your participation in the program. For each loyalty/reward purchase in which a $2 reward or a “Surprise Reward” reward is redeemed by a Sub Club program member, you will be reimbursed for 30.9% of the cash value of a $2 Rewards and/or “Surprise Reward” redeemed for that purchase. By way of example, if a Sub Club program member redeems $10 worth of $2 Rewards or a “Surprise Reward” at the time of purchase, you will be reimbursed $3.09.
42 ACTIVE 720178602v10 Note 17. Training Fee. There is no fee for two persons to attend the Training Program. A training fee of $1,500 will be charged for any additional persons attending training. You must also pay all costs for any of your restaurant employees or managers to complete in-restaurant certain required online training courses. Note 18. Catering Program Fees. There is no fee for the basic catering program. However, if you participate in the online catering program powered by ezCater, a fee of approximately 7.75% (for ezOrdering) or 15.75% (for ezCater Marketplace) of each catering order will be charged to cover commissions and includes credit card processing fees. This fee may change to reflect costs. We may make additional modifications to the program and you will be responsible for any costs or fees associated with those modifications.
None of the foregoing affiliates offer franchises in any line of business nor do they conduct the type of business operated by franchisees. Subway US IP Holder or a licensed affiliate licenses the following affiliates to use the Subway® System and to offer restaurant franchises or sublicenses. These affiliates may offer franchises through separate Disclosure Documents. None of the following affiliates have offered franchises in any other line of business. Name Type of Entity Principal Franchises Offered (and Services Provided, if Business Address Applicable) Subway Systems Colombian C/o Paniagua & SSCS is licensed by DAL to offer and sell franchises Colombia S.A.S. simplified stock Tovar Abogados in Colombia and is the successor to Subway Partners (“SSCS”) company S.A., Calle 107 A Colombia C.V. No. 11A – 69, Bogotá D.C., Colombia Subway Systems Singaporean 9 Temasek Blvd., SSSPL began franchising in 2020. It sells franchises Singapore Pte. private company #17-01, Suntec for Subway® restaurants and subleases restaurant Ltd. (“SSSPL”) limited by shares Tower 2, premises to Subway® franchisees in Singapore and Republic of elsewhere in the Asia Pacific region. On January 2, Singapore 2020, SIBV assigned all of its existing franchise 038988 agreements in Singapore to SSSPL. Subway Netherlands Piet Heinkade 55, SIBV began franchising in 1998. SIBV was granted a International limited liability 13th Floor, license from SIP to offer and sell franchises all over B.V. (“SIBV”) company 1019 GM, the world, except in the United States, Canada, Amsterdam, Australia, Colombia, and Brazil. SIBV granted a Netherlands. sublicense to our affiliate, SSF, to offer licenses for Subway® restaurants in South Africa.
Ongoing Fees for Ingenico Acquirer Fee per transaction: Other than the monthly Until we provide you with Payment Terminal (Used range: $0.00-$0.10, subject to terminal fees and switching notice that only the for Processing through future changes fees, which are payable Ingenico payment terminal FreedomPay) monthly, the due dates for is required, you must Network and Interchange these fees vary, depending obtain, use and pay all fees Fees: Vary depending on card on when a guest pays for associated with both the brand and type of transaction. products at your restaurant P400 payment terminal and Typical Network and using a credit or debit card the Ingenico payment Interchange fees for required terminal. credit card brands range from $.22 per transaction to 2.4% of Once you sign an the total, subject to future Agreement with changes FreedomPay, Fiserv, and WorldPay and receive the Monthly Lease Charge: $10 payment terminal, you will per month, subject to future pay the Acquirer Fee to changes either Fiserv or WorldPay (“Payment Processors”) as Switching Fee: $10 per month applicable. collected by FreedomPay, subject to future changes The Payment Processor will charge fees for the relevant credit card brand (Visa, MC, and Discover) and bank (Bank of America, CapitalOne, etc) for all processing. These Network and Interchange fees are paid to the Acquirers and passed to the applicable Credit Card brand and the Interchange fee to the card holder’s Issuer. We may receive a referral fee. See Note 15
Franchisor behaviours
What the franchisor requires
24 requirements the franchisor states in this filing, each in its own words; 3 explicit no's; 7 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 17
You shall establish and maintain a bookkeeping, accounting and record keeping system conforming to the requirements prescribed by us
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We may have independent access to your POS information and related data described above, and you are required to connect your POS to our LiveIQ reporting system, which transmits transactional data to us in near real-time.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
You shall submit to us such periodic financial and other reports, forms and records as specified, and in the manner and at the time as specified in the Confidential Operations Manual or otherwise in writing.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
In any instances where we or our affiliate are an approved supplier, we or our affiliate, as applicable, may derive revenue from your purchases.
Is there a franchisee advisory council, association or committee?
YesItem 20
The following independent franchisee organization has asked to be included in this Disclosure Document: North American Association of Subway Franchisees, Inc., 357 Commerce Drive, Unit #320955, Fairfield, CT 06825; Telephone: (203) 579-7779; Email: iberecz@naasf.org; Website: www.naasf.org.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We may change our specifications and supplier designations as a result of experience or changes in the marketplace or law.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
Our affiliates will derive revenue, and have derived revenue during 2025, from purchases you must make in connection with the operation of the restaurant as follows: 1. FWHT, our affiliate and prior owner of the SubwayPOS® software, received $8,469,235 in revenue from franchisee required purchases of the SubwayPOS®…
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
29.5Item 8
approximately 29.5% to 37.5% of your annual costs to operate your restaurant.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesFranchise agreement
We also reserve the right to charge fees for testing and evaluating proposed suppliers or distributors and to impose reasonable limitations on the number of approved suppliers or distributors of any product.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
To request approval of a supplier, franchisees must submit the request in writing to our Food Safety and Quality Department.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
upon termination or expiration of this Agreement you shall promptly assign to us or our designee, all of your right, title, and interest in and to your telephone numbers, internet addresses, and domain names
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesItem 17
Without limiting the foregoing, you must comply with the Payment Card Industry Data Security Standard (commonly known as “PCI Compliance” or “PCI-DSS”), and any successor thereto.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 17
You will allow us and our representatives, including without limitation our BDs and their representatives, to conduct an audit, review your business operations and records, including POS System reports, perform audio and visual recordings to the extent permitted by law, and otherwise access all areas of the…
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
We may modify the Operations Manual, unilaterally at any time during the term of your Franchise Agreement under any condition and to any extent which we consider necessary, to meet competition, protect trademarks, service marks, copyrights or trade names, or improve the quality of the product or service provided by…
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
Under the Franchise Agreement, you must operate your restaurant only at a single site of which you and we both approve.
Marketing
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
You must also accept credit card and debit card payments as well as contactless and mobile device payments and participate in our gift card, loyalty, rewards and related programs at your expense.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must use only approved suppliers for third party delivery services.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You will purchase all required food, equipment, beverages, and other products or services typically used in Subway® restaurants exclusively from an approved distribution center or another approved source, which could be us or our affiliate, as we may designate.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
You are required to use the integrated payment solution we designate, which includes use of a designated acquirer and processor for payment processing services, in all of your new and existing restaurants, unless we grant you a waiver.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
All amounts you owe under this Agreement or any other Franchise Agreement, Sublease or other agreement that you have with us or any of our affiliates must be paid through electronic funds transfer in the manner we designate, unless we specify otherwise.
Must the franchisee participate in a gift card program?
YesItem 11
You are required to participate in the Subway® Gift Card and Remote Ordering programs.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
SubwayPOS® is the required POS software for all restaurants.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We may have independent access to your POS information and related data described above, and you are required to connect your POS to our LiveIQ reporting system, which transmits transactional data to us in near real-time.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 17
We from time to time may provide and may require that previously trained and experienced franchisees or their managers or employees attend and successfully complete refresher training programs or seminars to be conducted at such locations as may be designated by us, and at your expense, including courses provided by…
The filing answers no to 3 questions
- Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?Item 17
- Is a minimum grand opening advertising spend required?Item 7
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 11
The vendor opportunity at Subway Subway franchises all 18,773 of its US restaurants, with no company-owned outlets, and its parent is owned by investment funds managed by Roark Capital Management.
Who controls software purchasing President and CEO Jonathan Fitzpatrick and Damien Harmon, President of North America, sit atop a franchise agreement under which Subway designates the approved supplier for the POS system, payment processing, the gift card program and fraud protection.
Tech named in the FDD, and what is actually required Subway requires the proprietary SubwayPOS and Subway Payment Manager software, connection to the LiveIQ reporting system, enrollment in the RTaaS hardware-as-a-service program with HP, and dual Adyen and Ingenico payment terminals — the P400 terminal processes through Adyen, and the Ingenico terminal is leased from Fiserv. In connection with the Ingenico terminal, franchisees must participate in the Global Payments Program, whose approved payments orchestrator is FreedomPay and whose approved processors are WorldPay and Fiserv. Kount provides the required digital transaction fraud protection, Stored Value Solutions the required Gift Card Program, and In-Store Broadcasting Network is the only approved vendor for Subway Vision.
Procurement, renewals, and timing Item 8 runs a designated-suppliers-only model: franchisees buy exclusively from an approved distribution center or another source Subway designates, including the SubwayPOS and Payment Manager software, with room to propose an alternative supplier for approval. Item 17 sets a 20-year initial term with the right to renew for an additional 20-year term, on notice given 12 to 18 months before expiration.
How to read the Subway FDD The embedded PDF viewer below holds Subway's 2026 Franchise Disclosure Document. Read Item 11 for the LiveIQ and RTaaS mandates and Item 8 for the SubwayPOS and Payment Manager requirements. Talk to FranCloud for a ranked list of quick-service systems worth the same pitch.
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Subway, answered from the filing
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Ownership
The portfolio behind Subway
Ownership: Roark Capital.
Sibling brands
Related Quick service restaurant brands
Primary franchise filings · updated September 2026. Read the original filing for definitions, conditions, and qualifications.