HQ-led decisions

Strong Pilates

Fitness

Software purchasing at Strong Pilates flows through a tight-knit HQ team led by CEO Mark Francis Armstrong and President Michael Peter Ramsey. The franchise currently mandates Glofox, Sphere, Square by Block, Inc., and proprietary STRONG systems across all 7 franchised locations. With an AUV of $944,136 and a 10-year initial term, the addressable market is small but concentrated, making every unit a high-value target for vendors who can complement or replace mandated tools.

Mandated & recommended tech

The systems vendors compete with

5 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

Glofox
Mandatory
Industry softwareItem 11

you must purchase or lease the following Software or Hardware items: ... Glofox

Sphere
Mandatory
Industry softwareItem 11

you must purchase or lease the following Software or Hardware items: ... Sphere

SquareBlock, Inc.
Mandatory
POSItem 11

you must purchase or lease the following Software or Hardware items: ... Square

STRONG Portal
Mandatory
Proprietary systemItem 11

STRONG Portal & Communications, Exercise Breakdown Abs

Strong Software
Mandatory
Proprietary systemItem 11

use of the Strong Software

Who buys here

The buyer at this brand

The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.

Sales LeaderSingle 1 19

The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.

OwnerCEOPresidentPrincipal
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Live signals

Total units
7
7 franchised
Unit growth YoY
vs prior filing
AUV
$944K
Item 19, 2026
Royalty
8%
of gross sales
Ad fund
2%
national + local
Initial fee
$59K
per unit
Investment range
$400K–$1.01M
all-in, Item 7
Procurement
Approved supplier
from the filing

The vendor opportunity at Strong Pilates

Strong Pilates operates 7 franchised locations, all under a single brand headquartered in New York. The system reported an average unit volume of $944,136 in its 2026 FDD. While the unit count is small, the royalty rate of 8% and a 10-year initial term signal a franchisor focused on long-term operator relationships — and long-term technology commitments. For software vendors, this means every location represents a durable, high-revenue account, but breaking into the stack requires a direct line to HQ.

Year-over-year unit growth is not disclosed in the most recent FDD, and no parent company is on file, indicating the brand is independently owned. The operator footprint is not mapped in our corpus, so multi-unit operators — if any exist — cannot be identified from the available data. Vendors should treat this as a single-entity sales motion targeting the franchisor directly.

Who controls software purchasing

The 2026 FDD lists four HQ executives: Mark Francis Armstrong (Chief Executive Officer and Secretary), Michael Peter Ramsey (President), Heather Ann Christie (Director of Operations), and Kat Hegarty (General Manager). Armstrong and Ramsey are the statutory signatories and the likely final decision-makers on enterprise software agreements. Christie, as Director of Operations, probably owns day-to-day tool evaluation and vendor management. Hegarty’s General Manager role suggests involvement in location-level implementation and feedback loops.

Because the system mandates specific technology platforms, purchasing authority is centralized. Franchisees do not appear to have discretion over core operational software. A vendor pitch should address operational efficiency and compliance benefits directly to Armstrong or Christie, not to individual studio owners.

Mandated and current tech stack

Strong Pilates mandates five systems across its network: Glofox (fitness management), Sphere (likely member engagement or billing), Square by Block, Inc. (payment processing and POS), STRONG Portal, and Strong Software (proprietary platforms). No recommended or optional vendors are listed, and the FDD extract does not indicate whether franchisees may propose alternatives.

This stack covers scheduling, payments, and proprietary operations. Vendors selling adjacent capabilities — such as advanced analytics, staff training platforms, or marketing automation — may find openings if they can integrate with Glofox and Square. Direct replacement of mandated systems is unlikely without a franchisor-led initiative.

Procurement, renewals, and timing

Item 8 procurement signals are not extracted in our corpus, so the formal purchasing model — designated supplier, approved supplier, or open — is not confirmed. The mandated tech list strongly implies a designated-supplier approach. Vendors should request the full FDD to review any Item 8 restrictions or required purchasing channels.

Renewal terms provide the clearest timing signal. The initial franchise term is 10 years. To renew, franchisees must give written notice between 6 and 9 months before expiration, pay a $10,000 New Term Fee, execute the then-current franchise agreement (which may contain materially different terms), complete retraining, and perform a Premise Upgrade if required. These conditions create periodic reevaluation moments where new technology requirements could be introduced by the franchisor. Software vendors should monitor the first wave of renewals — likely beginning around year 8 or 9 of the initial term — as natural windows for stack changes.

How to read the Strong Pilates FDD

The 2026 Franchise Disclosure Document is filed with state franchise regulators and is the authoritative source for unit counts, fees, executive names, and technology mandates. Key sections for software vendors include Item 1 (executives), Item 8 (procurement restrictions), Item 11 (mandated systems), and Item 17 (renewal conditions). The embedded PDF viewer below provides the full document. For a ranked target list of franchise systems matched to your software category, FranCloud can help.

Questions vendors ask

Strong Pilates, answered from the filing

CEO Mark Francis Armstrong and President Michael Peter Ramsey are the named executives. Director of Operations Heather Ann Christie and General Manager Kat Hegarty likely influence operational tool decisions.
The 2026 FDD mandates Glofox, Sphere, Square by Block, Inc., STRONG Portal, and Strong Software. No optional or recommended alternatives are listed.
The system has 7 total units, all franchised. Company-owned unit count is not disclosed in the most recent FDD.
Item 8 procurement signals are not extracted in our corpus. The mandated tech list suggests a designated-supplier model, but the FDD extract does not confirm approved or open supplier options.
Renewal terms run 10 years, with notice required 6–9 months before expiration. The $10,000 renewal fee and mandatory Premise Upgrade create natural reevaluation points for tech vendors.
The 2026 FDD is filed with state franchise regulators. You can view the full document in the embedded PDF viewer below this section.
Source

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Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.