From the filings
Software purchasing at Southwest Greens is controlled at the headquarters level by executives including Vice President James Lester Kirkpatrick and Operations Manager Robert J. Hambrick. The most recent Franchise Disclosure Document (2024) does not mandate any specific technology systems, leaving the tech stack undefined for vendors. The addressable market consists of 53 franchised locations, presenting a focused opportunity for software sales.
For software vendors selling into US franchise brands.
Live signals
Franchisor behaviours
16 requirements the franchisor states in this filing, each in its own words; 5 explicit no's; 13 questions the text does not settle, which is not a no.
Accounting
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesItem 22
Franchisee must submit to SWGI on a monthly basis, within 10 days after the end of each month) a profit and loss report and other financial information that SWGI may require, in the format, form and manner that SWGI may require.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We and our affiliates may be the sole supplier of goods and services.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 22
(ii) In order to maintain the high standards of product and service quality and consistency associated with the Trademarks, and the uniformity of the franchise, SWGI may require that products (other than artificial turf surfaces and padding and other turf-related products) and services used in connection with the…
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
In addition, we may receive remittances other than the Turf Royalties, Resale Line Turf Royalties and Modular Tile Flooring Royalties from those vendors and suppliers.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
You may request that we add a vendor, supplier or contractor to our list of approved vendors, suppliers and contractors, or that we approve different specifications, by notifying us.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesItem 17
Transfer telephone number;
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 22
SWGI may inspect or audit, or cause its representatives or agents to inspect and/or audit, at any time, Franchisee's books and records with respect to the Franchised Business, including Franchisee's tax reports and returns, customer records and financial accounts.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 17
We may modify the Operating Manual agreement Exhibits A and B to without your approval;
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
However, before you open your Southwest Greens Business, we will review and approve, or deny approval of, the site and the lease.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
You may not maintain a website with respect to your Southwest Greens Business without our consent.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesFranchise agreement
Although no local or regional cooperative advertising associations presently exist, if we establish a cooperative advertising association in your marketing area, you must participate in that cooperative advertising association.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase all artificial turf surfaces, padding and other turf-related products and all modular tile flooring sold or otherwise used by you in connection with your Southwest Greens Business from SWGI, its affiliates or designated vendors and suppliers on our list of approved vendors and suppliers (as it may…
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase all artificial turf surfaces, padding and other turf-related products and all modular tile flooring sold or otherwise used by you in connection with your Southwest Greens Business from SWGI, its affiliates or designated vendors and suppliers on our list of approved vendors and suppliers (as it may…
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 22
Franchisee must pay to SWGI a franchise fee (the “Franchise Fee”) in the amount of set forth in Schedule 1 hereto, payable by electronic funds transfer upon the signing of this Agreement by Franchisee.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
You must hire and maintain as employees your own installation crew adequate in number and competent in training and skill in installations.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
We may, but are not required to, establish additional training programs, retraining programs (for example, if you have not performed particular installations within a specified period of time) or refresher courses that you and those people supervising your Southwest Greens Business must attend, at your expense.
Who buys here
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.
Southwest Greens is a home services franchise brand headquartered in Georgia, operating as part of Shaw Contract Flooring Services, Inc. The 2024 Franchise Disclosure Document reports a system of 53 total units, all of which are franchised. There are no company-owned locations. This creates an addressable market of 53 franchised outlets for software vendors. The brand does not disclose an Average Unit Volume (AUV) or royalty percentage, and year-over-year unit growth is not available in the latest filing. The initial franchise term is 5 years.
Software purchasing decisions are centralized at the headquarters level. The 2024 FDD lists the following executives in Item 1: James Lester Kirkpatrick (Vice President), Robert J. Hambrick (Operations Manager), Frederick L. Hooper, III (Manager and Assistant Secretary), Garren Palmer (Director), and Courtney Brock (Vice President). For a software pitch, the Vice President and Operations Manager are the most likely points of contact for operational and technology-related decisions. The operator footprint is minimal, with only 2 mapped operators across approximately 2 located units, and no multi-unit operators. This reinforces that purchasing power is not distributed among franchisees.
The 2024 FDD does not capture any mandated or recommended technology systems. No point-of-sale, scheduling, CRM, or other operational software vendors are named. This absence of a mandated tech stack means the brand's current technology environment is not publicly disclosed, and there are no forced vendor relationships to displace. For a software vendor, this represents an open landscape where the need for solutions must be discovered and pitched directly to HQ.
Item 8 of the FDD, which typically outlines procurement obligations, provides no extract. This means the procurement model—whether designated supplier, approved supplier, or open—is not publicly known. Vendors should be prepared to navigate an undefined purchasing process. The renewal terms in Item 17 offer a potential window for software engagement. Franchisees must sign the then-current form of franchise agreement upon renewal, which may include materially different terms. They must also attend additional training programs at their own expense. These 5-year renewal cycles, combined with the requirement to adopt the latest agreement, could create periodic opportunities to introduce new technology requirements or standards at the system level.
The full 2024 FDD is embedded below for your review. It contains the legal and operational disclosures filed with state franchise regulators. Key sections for software vendors include Item 1 (executives), Item 8 (procurement), Item 11 (mandated systems), and Item 17 (renewal conditions). Use this document to validate the decision-maker list and understand any contractual hooks for technology adoption before you build your pitch. For a ranked target list of similar franchise brands, FranCloud can help you prioritize your outreach.
Questions vendors ask
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
We’ll email you the moment Southwest Greens files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
2 operators run 2 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| OR | 1 |
|---|---|
| SC | 1 |
Ownership
unknown of shaw contract flooring services.
Related Home services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.