HQ-led decisions

Sedona Taphouse

Quick service restaurant

Software purchasing at Sedona Taphouse is controlled at the headquarters level by President and CEO Dennis Barbaro and VP of Operations Abdel Rafai. The 16-unit quick-service restaurant chain mandates Toast by Toast, Inc. for its POS and Paytronix for its loyalty or guest-engagement platform. With 13 franchised locations and 3 company-owned stores, the addressable market for a vendor pitch is compact but concentrated.

Mandated & recommended tech

The systems vendors compete with

2 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

Paytronix
Mandatory
LoyaltyItem 11

We currently use a centralized gift card program administered by Paytronix.

ToastToast, Inc.
Mandatory
POSItem 11

We currently require you to purchase the Toast point of sale (“POS”) system

Who buys here

The buyer at this brand

The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.

Sales LeaderSingle 1 19

The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.

OwnerCEOPresidentPrincipal
  1. 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
  2. Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
  3. 97.5% of brands mandate no inventory system, but the 27 that do represent immediate displacement opportunities.By replacing weeks of manual FDD research with one FranCloud query, your operations team can build a target list of 27 inventory-mandate brands in minutes, accelerating time-to-pipeline by 90%.

Live signals

Total units
16
13 franchised
Unit growth YoY
-7.143%
vs prior filing
AUV
Item 19, 2026
Royalty
4.5%
of gross sales
Ad fund
1.5%
national + local
Initial fee
$35K
per unit
Investment range
$1.65M–$2.52M
all-in, Item 7
Procurement
Franchisor controlled
from the filing

The vendor opportunity at Sedona Taphouse

Sedona Taphouse operates a small but concentrated system of 16 total units—13 franchised and 3 company-owned—according to its 2026 Franchise Disclosure Document. The brand is classified as a quick-service restaurant and is headquartered in Virginia. Year-over-year unit growth declined by 7.143%, signaling a contracting footprint that may limit net-new seat expansion but still represents a renewal-driven opportunity for software vendors. The franchisor collects a 4.5% royalty on gross sales, though average unit volume is not disclosed in the most recent FDD. For a software vendor, the addressable market is exactly 16 locations, with purchasing decisions flowing through a centralized headquarters rather than a fragmented multi-unit operator base.

Who controls software purchasing

Technology buying authority sits at the corporate level. The 2026 FDD lists Dennis Barbaro as President and CEO and Abdel Rafai as Vice President of Operations. No CIO, CTO, or dedicated IT executive is named, which suggests that operational leadership directly evaluates and approves software investments. Vendors should prepare to engage Barbaro and Rafai on how a solution improves throughput, guest experience, or compliance across both company-owned and franchised stores. The operator footprint contains no mapped multi-unit franchisees in our corpus, reinforcing that the franchisor likely exerts tight control over technology selection and deployment.

Mandated and current tech stack

Sedona Taphouse mandates two named technology systems. The point-of-sale environment is standardized on Toast by Toast, Inc., and the brand also requires Paytronix, a platform commonly used for loyalty, gift, or guest engagement. These mandates are extracted directly from Item 11 of the 2026 FDD. No additional operational, back-office, inventory, or HR systems are disclosed as required or recommended. For a vendor selling adjacent software—such as scheduling, catering, delivery aggregation, or accounting—the integration landscape is defined by these two incumbents. Any pitch must address how the proposed tool coexists with or enhances the Toast and Paytronix stack.

Procurement, renewals, and timing

The procurement model remains opaque. Item 8 of the 2026 FDD contains no extract, so it is not publicly known whether Sedona Taphouse uses a designated-supplier program, an approved-vendor list, or an open purchasing framework. This lack of disclosure means a vendor should clarify procurement rules early in any conversation with HQ. On the renewal side, Item 17 provides a clear trigger: franchisees must notify the franchisor of their desire to renew between 12 and 24 months before the end of the initial 10-year term. Renewal is conditioned on repairing and updating equipment and premises, signing a new franchise agreement that may contain materially different terms, and paying a renewal fee equal to 25% of the then-current initial franchise fee. The franchisor may also require a release. These conditions create a natural window for technology re-evaluation as locations approach the back half of their term.

How to read the Sedona Taphouse FDD

The full 2026 FDD is embedded below. Vendors should focus on Item 11 to confirm the current Toast and Paytronix mandates and to check for any additional recommended systems that may have been omitted from our extract. Item 17 is equally critical for modeling when franchisee contracts come up for renewal and what financial or operational triggers could prompt a software switch. Because no parent company is on file and the brand appears independently owned, the FDD represents the definitive source of truth on technology governance. For a ranked target list that compares Sedona Taphouse against other franchised systems by tech-stack fit and decision-maker accessibility, FranCloud can help.

Questions vendors ask

Sedona Taphouse, answered from the filing

President and CEO Dennis Barbaro and VP of Operations Abdel Rafai are the named executives in the 2026 FDD. Vendors should target this operations-focused buying center for any technology pitch.
The 2026 FDD mandates Toast by Toast, Inc. for the point-of-sale system and Paytronix for a guest-facing platform. No other operational or back-of-house systems are disclosed as mandated.
The system has 16 total units, comprising 13 franchised locations and 3 company-owned stores. Year-over-year unit growth declined by 7.143%.
The procurement model is not disclosed in the 2026 FDD. Item 8 contains no extract, so it is unclear whether the franchisor designates suppliers, maintains an approved list, or allows open purchasing.
Franchisees must notify the franchisor of renewal intent 12–24 months before the 10-year term ends. Renewal requires a new agreement, which may contain materially different terms, and a fee equal to 25% of the then-current initial franchise fee.
The 2026 FDD is filed with state franchise regulators. You can review the full document in the embedded PDF viewer below to analyze Item 11 technology mandates and Item 17 renewal conditions directly.
Source

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Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.