ows (only required if you choose to purchase optional Locker System) ï‚· 1 Receipt Printer (optional) ï‚· Google Workspace ï‚· Designated Scheduling Software ï‚· Designated CRM Software ï‚· QuickBooks Online ï‚·
From the filings
Sauna House
Personal servicesSauna House runs 3 personal-services locations in North Carolina, 2 of them company-owned. Founder and CEO Andrew Lachlan Nehlig leads the HQ team, and the 2026 FDD mandates QuickBooks Online while bundling several software categories into a franchisor-charged Technology Fee.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
9%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
Franchisor behaviours
What the franchisor requires
25 requirements the franchisor states in this filing, each in its own words; 4 explicit no's; 5 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesItem 11
You must license and use QuickBooks Online to perform accounting functions.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We have independent unlimited access to the data collected on your computer system and there are no contractual limits imposed on our access (other than compliance with our privacy policy).
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
No later than the 15th day of each month, you must prepare and send us a monthly balance sheet and profit and loss statement for your Business for the prior month.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
We currently serve as the exclusive designated supplier for: (a) the setup and configuration services provided in exchange for the systems setup fee; (b) the goods and services provided in exchange for the technology fee, including Google Workspace, CRM, scheduling software, music subscription service and email and…
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
We may require that you acquire new or substitute Technology Systems and/or replace, upgrade or update existing Technology Systems at your expense upon reasonable prior notice.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
530478Item 8
During the fiscal year ended December 31, 2024, our affiliates generated the following revenue as a result of franchisees purchases or leases: Entity 2024 Revenue from Franchisee Purchases/Leases Bathing Goodies $501,563 SV Distribution $28,915 SP MGMT $0
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
90Item 8
We estimate nearly 40% of the total purchases and leases to establish your Bathhouse and 90% of ongoing operating expenses will consist of source-restricted goods or services, as further described below.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesFranchise agreement
You must reimburse all costs we incur to review suppliers or goods/services you propose.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you wish to purchase or lease a source-restricted item from a non-approved supplier, you must send us: (a) a written request for approval; (b) product samples for testing purposes; and (c) all additional information we request.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesItem 17
Obligations include: remove trade dress and alter premises to eliminate any resemblance to a Bathhouse; cease use of intellectual property; return Manual and branded materials; assign telephone numbers, listings and i.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
You further agree to: (a) obtain, maintain and adhere to all applicable compliance standards established by PCI-DSS;
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
For quality control purposes and to ensure compliance with this Agreement, we (or our representative) may enter your Bathhouse, evaluate your operations and inspect your books, records, accounts and tax returns.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
We can modify the Manual at any time.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
You must find a site we approve and sign a lease (or purchase contract) for the premises within 180 days after signing the Franchise Agreement.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesItem 11
Except for the webpage we provide, you may not: (a) develop, host, or otherwise maintain a website or other digital presence relating to your Bathhouse (including any website bearing any of our Marks); (b) utilize the Internet to conduct digital or online advertising; or (c) engage in ecommerce.
Is a minimum grand opening advertising spend required?
YesItem 11
You must spend at least $15,000 on your grand opening marketing activities during the 90-day period preceding your opening date.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
After opening, you must spend a minimum monthly amount equal to your Local Marketing Commitment (which is $2,000 per month) on local advertising.
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
You must fully participate and implement all required customer loyalty, rewards and other affinity programs designed to increase customer loyalty, generate new customers and/or improve overall demand for and utilization of the services offered by Bathhouses.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase these items only from approved or designated suppliers.
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
You must sign an ACH Authorization Form (attached to the Franchise Agreement as ATTACHMENT "E") permitting us to electronically debit your designated bank account for all amounts owed to us and our affiliates (other than fees due less than 15 days after signing the Franchise Agreement).
Must the franchisee participate in a gift card program?
YesFranchise agreement
You must participate in any gift card program we establish and honor gift cards, even if purchased from us or from a different Bathhouse.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must purchase and use all Technology Systems we designate from time to time.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We have independent unlimited access to the data collected on your computer system and there are no contractual limits imposed on our access (other than compliance with our privacy policy).
Sales and CRM
Must the franchisee use a CRM system designated or approved by the franchisor?
YesItem 11
You must purchase and use all Technology Systems we designate from time to time.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
We may charge a training fee of up to $200 per trainer per day for: (a) initial training conducted after you open (e.g., to train a new Managing Owner or manager); (b) refresher or supplemental training programs; (c) retraining of a Person who failed training on a prior attempt; (d) remedial training; and (e)…
The filing answers no to 4 questions
- Is there a franchisee advisory council, association or committee?Item 11
- Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?Item 8
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
- Does the franchisor require minimum staffing levels or specific roles?Franchise agreement
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
- With 298 active personal services brands, I can't see which ones are growing or have the tech gaps my product fills, so I waste weeks chasing the wrong targets.A rep burning 10 hours/week on manual research at $50/hr loses $26,000/year. FranCloud's fit_scoring and corpus_search surface high-fit brands in seconds, reclaiming that time for selling.
- 68.6% of brands mandate no accounting system, meaning 93 brands are ripe for displacement, but I lack the unit-count and financial context to prioritize them.Focusing on the wrong 10 brands costs a rep 2+ deals per quarter. FranCloud's fit_scoring layers AUV and unit growth onto tech gaps, so reps chase only the 93 with real revenue potential.
- Even when I know which brands to target, I can't get reliable decision-maker contacts for the 277 brands with disclosed unit counts.SDRs spend 5+ hours/week hunting contacts. FranCloud's contact_enrichment delivers verified contacts in-line, saving 260 hours/year per rep and adding 15% more meetings.
The vendor opportunity at Sauna House
Sauna House runs 3 personal-services locations in North Carolina, 2 of them company-owned, on a 7% royalty and a 10-year initial term per the 2026 FDD. The filing makes a financial performance representation. It is a small system, but one where HQ already bundles a meaningful software stack into a mandatory fee.
Who controls software purchasing
Item 2 names Founder and CEO Andrew Lachlan Nehlig, COO Jennifer Richter, Controller Mira Balga, and VP of Development & Construction Chris Duda. With 2 of 3 locations company-owned and technology bundled into a franchisor-charged fee, this HQ team controls the stack.
Tech named in the FDD, and what is actually required
Item 11 makes QuickBooks Online by Intuit mandatory — the only system named in the filing. Item 8 separately bundles Google Workspace, CRM, scheduling software, a music subscription, and email/text services into a mandatory Technology Fee paid to the franchisor.
Procurement, renewals, and timing
Item 8 runs an approved-supplier list: locations must buy project-management services, setup and configuration services, the Technology Fee bundle, and branded marketing materials from the franchisor or an affiliate, and can propose other suppliers for approval elsewhere. The initial term runs 10 years, with a 5-year successor term for locations that stay in good standing and remodel and extend their lease.
How to read the Sauna House FDD
The FDD was filed with state franchise regulators in 2026. The embedded viewer below covers Item 8 for procurement and the Technology Fee, Item 11 for the QuickBooks Online mandate, and Item 19 for the financial performance representation. Talk to FranCloud for a ranked list of franchise systems like this one that fit your product.
Questions vendors ask
Sauna House, answered from the filing
Read the filing itself
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
Tell me when this brand refiles.
We’ll email you the moment Sauna House files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
13 operators run 13 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| NC | 4 |
|---|---|
| SC | 2 |
| TN | 1 |
| TX | 1 |
| WI | 1 |
Ownership
The portfolio behind Sauna House
unknown of sauna party.
Related Personal services brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.