Restore Hyper Wellness

The vendor opportunity at Restore Hyper Wellness

Restore Hyper Wellness operates 212 locations, 200 of which are franchised, with the remaining 12 held by the company. The system reported an average unit volume (AUV) of $1,031,755 in its 2026 FDD. While unit count contracted by 4.76% year-over-year, the footprint remains substantial, concentrated heavily in Texas (31 units) and Florida (31 units), followed by California (19), Arizona (17), and Ohio (16). The operator base is fragmented: 166 operators run a single unit, while 43 are multi-unit operators controlling between 2 and 9 locations. No operator controls 10 or more units. This structure means a software vendor must sell into a headquarters that mandates technology for a largely single-unit operator base.

Who controls software purchasing

The buying center sits at the corporate level. The 2026 FDD lists Andy Ayers as Interim Chief Executive Officer, Amanda Croce as Chief Marketing Officer, and Dan Monaco as Chief Financial Officer. A dedicated Chief Information Officer or Chief Technology Officer is not named in the filing. For a vendor, the CFO likely controls budget approval for operational and payment systems, while the CMO may influence customer-facing digital tools. The Vice President of Franchise Development, Colin Fitzpatrick, is also named, but his role is focused on unit growth rather than technology procurement. The absence of a named technology executive suggests that software decisions may be routed through the finance or marketing leadership.

Mandated and current tech stack

The FDD is explicit about several technology mandates. Franchisees must use a “designated online account,” a “POS System software,” “Stripe Terminal SDK by Stripe, Inc.,” and a general “Technology System.” The specific vendor behind the POS system is not named in the available extract, but Stripe is confirmed as the mandated payment processor via its Terminal SDK. The “Technology System” mandate is broad and could encompass scheduling, CRM, or electronic medical records, but no further vendor detail is provided. For a software vendor, the mandated Stripe integration is a fixed point; any payment-adjacent solution must interoperate with Stripe’s infrastructure. The POS mandate creates a potential replacement or adjacent sale opportunity if the incumbent is underperforming.

Procurement, renewals, and timing

The procurement model details are thin in the available data. Item 8 of the FDD, which typically describes whether the franchisor designates specific suppliers or maintains an approved vendor list, did not return a signal. This means the exact restrictions on vendor selection are not disclosed in the extract. The franchise agreement has a 10-year initial term. Renewal is possible for two successive 5-year terms, but it comes with conditions: the franchisee must pay a renewal fee of 15% of the then-current initial franchise fee, execute the then-current franchise agreement (which may have materially different terms), and complete a remodel within six months. These renewal triggers, particularly the requirement to adopt a new franchise agreement, are natural inflection points where technology mandates can change, creating openings for new vendors to displace incumbents.

How to read the Restore Hyper Wellness FDD

The 2026 Franchise Disclosure Document is the authoritative source for the legal and operational requirements binding Restore Hyper Wellness franchisees. The embedded viewer below contains the full filing. Key sections for a software vendor include Item 11 (Franchisor’s Obligations) for technology mandates, Item 8 (Restrictions on Sources of Products and Services) for procurement rules, and Item 17 (Renewal, Termination, Transfer) for contract cycle intelligence. The executive list in Item 1 identifies your potential buyers. For a ranked target list of franchise systems matched to your software category, FranCloud can help.