Restoration Specialties Franchise Group

The vendor opportunity at Restoration Specialties

Restoration Specialties Franchise Group operates in the home services segment, with 202 franchised units across the United States. The brand is headquartered in Florida and shows no parent company, suggesting independent ownership and centralized decision-making. For software vendors, the addressable market is 202 locations, all under franchise agreements with a 10-year initial term and a 7.0% royalty rate. The operator footprint includes 37 mapped operators, 8 of which are multi-unit, with a unit-band split showing 29 single-unit operators and 8 operators with 2–9 units. Top states by unit count are Texas (4), Florida (3), Michigan (3), and California (3). This is a concentrated but manageable target list for a vertical SaaS sales motion.

Who controls software purchasing

The 2026 FDD lists five key executives in Item 1: Justin Ghadery (Chief Executive Officer), Keri Thoma (Chief Financial Officer), Bart Meador (Brand Leader), Jeffrey Milligan (Vice President of Sales and Strategy), and James Copeland (Director of Technical Services). For software vendors, James Copeland is the most direct entry point as Director of Technical Services, likely owning technology evaluation and vendor selection. Keri Thoma, as CFO, will have sign-off on financial systems like QuickBooks, which is already mandated. The CEO and VP of Sales and Strategy may influence strategic platform decisions. Because the franchise mandates specific software, purchasing authority is centralized at HQ, not dispersed to franchisees.

Mandated and current tech stack

The FDD mandates three technology systems: Adobe Creative Cloud, iCat Software, and QuickBooks by Intuit Inc. Adobe Creative Cloud covers design and marketing asset creation. iCat Software is a niche platform likely used for cataloging, estimating, or project management within restoration specialties. QuickBooks handles accounting and financial management. No other mandated POS, CRM, or operational software is disclosed. Vendors offering complementary or replacement solutions for these categories should note the existing mandates and prepare a displacement or integration narrative. The absence of a mandated field service management or CRM system may represent a gap.

Procurement, renewals, and timing

Item 8 of the FDD does not provide an extract on procurement, so the designated supplier or approved supplier process is not publicly disclosed. Vendors should clarify procurement rules during initial conversations with HQ. Renewal terms in Item 17 require franchisees to give written notice at least 9 months before the end of the 10-year term, sign the then-current franchise agreement (which may have materially different terms), and pay a renewal fee of $5,000, capped at 20% of the initial franchise fee. These renewal windows, occurring on a rolling basis across the system, may create natural opportunities for technology re-evaluation and vendor switching. The 2026 FDD year suggests the disclosure is current, and vendors should monitor for any updates to mandated technology in subsequent filings.

How to read the Restoration Specialties FDD

The 2026 Franchise Disclosure Document is the authoritative source for technology mandates, executive contacts, and contractual terms. Key sections for software vendors include Item 1 (executives), Item 11 (mandated systems), Item 8 (procurement restrictions), and Item 17 (renewal conditions). The embedded PDF viewer below provides the full document. Focus on the mandated technology list to identify competitive displacement opportunities, and cross-reference Item 17 renewal timing to plan outreach cycles. For a ranked target list of franchise systems matched to your software category, FranCloud can help.