Renew Concierge Franchising

The vendor opportunity at Renew Concierge Franchising

Renew Concierge Franchising operates in the health services sector with a total of 2 units, all company-owned as of the 2023 FDD. No franchised units are disclosed, and year-over-year unit growth is not reported. This is a micro-system, so the immediate addressable market for software vendors is limited to those 2 locations. The royalty rate is 20.0%, and the initial franchise term is 5 years. Average unit volume (AUV) is not disclosed in the most recent FDD. For vendors, this means any sales effort must be highly targeted and justified by a very short sales cycle, as the total number of potential seats is minimal.

Who controls software purchasing

According to Item 1 of the 2023 FDD, the sole named executive is Dr. David Harvitz, DPT, listed under management. No other executives, IT leads, or procurement officers are on file. With no franchised operators mapped in our corpus, all purchasing decisions appear to flow through Dr. Harvitz at the HQ level. Vendors should prepare to engage directly with this individual, framing value propositions around the clinical and operational needs of a physical therapy-focused concierge model. There is no parent company on file; the system appears independently owned.

Mandated and current tech stack

The 2023 FDD mandates three specific technology systems: GoHighLevel, PTEverywhere, and SpotOn. GoHighLevel serves as the CRM and marketing automation platform. PTEverywhere is a practice management solution tailored to physical therapy workflows. SpotOn provides payment processing and point-of-sale functionality. These mandates mean any competing or complementary software must either integrate with this stack or offer a compelling replacement that Dr. Harvitz would approve for all locations. The absence of an Item 8 procurement signal leaves the supplier designation process unclear, but the explicit mandates suggest a closed, HQ-controlled technology environment.

Procurement, renewals, and timing

The FDD does not include an Item 8 extract, so the formal procurement model—whether designated supplier, approved supplier, or open—is not publicly known. However, the renewal conditions in Item 17 offer some timing insight. Franchise agreements run for 5 years, and renewal requires 180 days' prior written notice, compliance with the current agreement, signing the then-current form of agreement, a general release, a renewal fee, and a personal guarantee from the owners. These conditions suggest that major contractual changes, including software vendor switches, are most feasible at the 5-year renewal mark, with a 6-month lead time. For a system with only 2 units and no disclosed growth, the next renewal window depends on the initial signing date, which is not provided.

How to read the Renew Concierge Franchising FDD

The 2023 Franchise Disclosure Document for Renew Concierge Franchising is the primary source for verifying unit counts, executive contacts, mandated suppliers, and contractual terms. Key sections for software vendors include Item 1 (management), Item 11 (mandated systems), Item 8 (procurement, if present), and Item 17 (renewal and term). Because this is a small, early-stage system, the FDD may lack the depth of larger franchisors, but it remains the only regulatory filing that discloses binding obligations. Review the embedded PDF below to confirm the details before outreach. For a ranked target list of franchise systems aligned with your software category, FranCloud can help prioritize where to focus your sales efforts.