2 Revel Systems point-of-sale systems with iPad terminals
Randy's Donuts - Registration Filings IL and MD 2026Randy's Donuts
Quick service restaurantSoftware purchasing at Randy's Donuts is controlled at the headquarters level by its executive team, led by Managing Member and CEO Mark Kelegian. The brand currently mandates Revel Systems for its POS across all locations. With 27 total units and 25% year-over-year unit growth, the addressable market for vendors is small but expanding, concentrated in California and a handful of other states.
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.
The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
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Live signals
The vendor opportunity at Randy's Donuts
Randy's Donuts operates 27 total units across five states, with 15 franchised and 12 company-owned locations. The brand posted 25% year-over-year unit growth in its latest disclosure, signaling an expanding footprint that could create new software needs. Average unit volume sits at $825,778, with a 5.0% royalty rate and a 10-year initial franchise term. For software vendors, the immediate addressable market is small—just 27 units—but the growth trajectory and centralized purchasing structure make it a focused, single-decision-maker opportunity.
The brand's unit base is concentrated in California, which hosts 8 of the 12 mapped operator locations. Georgia, Nevada, New York, and Arizona each have one unit. All 12 mapped operators are single-unit franchisees; no multi-unit operators exist in the system. This means no franchisee has enough scale to drive independent software purchasing decisions, reinforcing HQ's control over technology selection.
Who controls software purchasing
All software purchasing authority rests with the executive team at Randy's Donuts headquarters in California. The 2026 FDD lists Mark Kelegian as Managing Member and Chief Executive Officer, supported by Vice Presidents Nicolette Kelegian, Ashley Weaver, Susan Kelegian, and Samara Friedman, who serves as Vice President of Operations Services. For a vendor pitching operational or back-of-house software, Samara Friedman is likely the most direct operational buyer. CEO Mark Kelegian would be the decision-maker for enterprise-level or system-wide technology commitments.
Because the franchise system has no multi-unit operators, there is no secondary buying center at the franchisee level. Every technology decision flows through HQ, which simplifies the sales process but also means you must win over a small, tight-knit leadership group.
Mandated and current tech stack
Randy's Donuts mandates Revel Systems by Revel Systems, Inc. as its point-of-sale system across all franchised and company-owned units. This is the only technology system explicitly named in the 2026 FDD. No other mandated or recommended software—for scheduling, inventory, loyalty, or accounting—is disclosed in the filing.
For vendors selling complementary or replacement technology, the Revel mandate is a critical data point. If you sell a POS alternative, you are up against an entrenched, mandated system. If you sell software that integrates with Revel, you have a clear integration target. The absence of other named systems in the FDD suggests either an open technology environment beyond POS or a lack of formal mandates, which vendors should clarify during discovery.
Procurement, renewals, and timing
The 2026 FDD does not include an Item 8 extract describing procurement restrictions or designated suppliers. This means the brand's procurement model—whether it uses designated suppliers, approved suppliers, or an open purchasing environment—is not publicly disclosed. Vendors should treat this as an unknown and ask directly about supplier qualification processes when engaging HQ.
Franchise agreements run for 10 years, and Item 17 outlines a renewal right for franchisees in good standing, subject to signing the then-current franchise agreement, completing a business review, and paying a successor franchise fee. The renewal cycle and the brand's 25% unit growth rate suggest that new location openings are the most likely trigger for software evaluation and purchasing. Vendors should monitor expansion announcements and engage HQ before new units come online.
How to read the Randy's Donuts FDD
The full 2026 Franchise Disclosure Document is embedded below. For software vendors, the most valuable sections are Item 1 (executive team and brand background), Item 11 (mandated technology and supplier obligations), Item 8 (procurement restrictions, if any), and Item 17 (renewal and transfer terms that signal contract windows). Reviewing these sections directly will give you the factual foundation to build a relevant, well-timed pitch to the Randy's Donuts leadership team. When you're ready to prioritize franchise brands by tech fit and decision-maker access, FranCloud can help you build a ranked target list.
Questions vendors ask
Randy's Donuts - Registration Filings IL and MD 2026Randy's Donuts, answered from the filing
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Randy's Donuts - Registration Filings IL and MD 2026Randy's Donuts files a new annual FDD — usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
12 operators run 12 mapped locations — 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| CA | 8 |
|---|---|
| GA | 1 |
| NV | 1 |
| NY | 1 |
| AZ | 1 |
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Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.