+25% units YoYHQ-led decisions

Randy's Donuts - Registration Filings IL and MD 2026Randy's Donuts

Quick service restaurant

Software purchasing at Randy's Donuts is controlled at the headquarters level by its executive team, led by Managing Member and CEO Mark Kelegian. The brand currently mandates Revel Systems for its POS across all locations. With 27 total units and 25% year-over-year unit growth, the addressable market for vendors is small but expanding, concentrated in California and a handful of other states.

Mandated & recommended tech

The systems vendors compete with

1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

Revel SystemsRevel Systems, Inc.
Mandatory
POSItem 11

2 Revel Systems point-of-sale systems with iPad terminals

Who buys here

The buyer at this brand

The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.

Sales LeaderEmerging 20 99

The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.

VP SalesHead of SalesCROSales Director
  1. 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
  2. 82.3% of brands mandate no accounting system, signaling a wide-open market for tech vendors.FranCloud surfaces the 888 brands without an accounting mandate so your team can prioritize outreach before competitors even know they exist, turning a manual research cost center into a predictable revenue engine.
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Live signals

Total units
27
15 franchised
Unit growth YoY
+25%
vs prior filing
AUV
$826K
Item 19, 2026
Royalty
5%
of gross sales
Ad fund
1.5%
national + local
Initial fee
$35K
per unit
Investment range
$253K–$452K
all-in, Item 7
Procurement
Approved supplier
from the filing

The vendor opportunity at Randy's Donuts

Randy's Donuts operates 27 total units across five states, with 15 franchised and 12 company-owned locations. The brand posted 25% year-over-year unit growth in its latest disclosure, signaling an expanding footprint that could create new software needs. Average unit volume sits at $825,778, with a 5.0% royalty rate and a 10-year initial franchise term. For software vendors, the immediate addressable market is small—just 27 units—but the growth trajectory and centralized purchasing structure make it a focused, single-decision-maker opportunity.

The brand's unit base is concentrated in California, which hosts 8 of the 12 mapped operator locations. Georgia, Nevada, New York, and Arizona each have one unit. All 12 mapped operators are single-unit franchisees; no multi-unit operators exist in the system. This means no franchisee has enough scale to drive independent software purchasing decisions, reinforcing HQ's control over technology selection.

Who controls software purchasing

All software purchasing authority rests with the executive team at Randy's Donuts headquarters in California. The 2026 FDD lists Mark Kelegian as Managing Member and Chief Executive Officer, supported by Vice Presidents Nicolette Kelegian, Ashley Weaver, Susan Kelegian, and Samara Friedman, who serves as Vice President of Operations Services. For a vendor pitching operational or back-of-house software, Samara Friedman is likely the most direct operational buyer. CEO Mark Kelegian would be the decision-maker for enterprise-level or system-wide technology commitments.

Because the franchise system has no multi-unit operators, there is no secondary buying center at the franchisee level. Every technology decision flows through HQ, which simplifies the sales process but also means you must win over a small, tight-knit leadership group.

Mandated and current tech stack

Randy's Donuts mandates Revel Systems by Revel Systems, Inc. as its point-of-sale system across all franchised and company-owned units. This is the only technology system explicitly named in the 2026 FDD. No other mandated or recommended software—for scheduling, inventory, loyalty, or accounting—is disclosed in the filing.

For vendors selling complementary or replacement technology, the Revel mandate is a critical data point. If you sell a POS alternative, you are up against an entrenched, mandated system. If you sell software that integrates with Revel, you have a clear integration target. The absence of other named systems in the FDD suggests either an open technology environment beyond POS or a lack of formal mandates, which vendors should clarify during discovery.

Procurement, renewals, and timing

The 2026 FDD does not include an Item 8 extract describing procurement restrictions or designated suppliers. This means the brand's procurement model—whether it uses designated suppliers, approved suppliers, or an open purchasing environment—is not publicly disclosed. Vendors should treat this as an unknown and ask directly about supplier qualification processes when engaging HQ.

Franchise agreements run for 10 years, and Item 17 outlines a renewal right for franchisees in good standing, subject to signing the then-current franchise agreement, completing a business review, and paying a successor franchise fee. The renewal cycle and the brand's 25% unit growth rate suggest that new location openings are the most likely trigger for software evaluation and purchasing. Vendors should monitor expansion announcements and engage HQ before new units come online.

How to read the Randy's Donuts FDD

The full 2026 Franchise Disclosure Document is embedded below. For software vendors, the most valuable sections are Item 1 (executive team and brand background), Item 11 (mandated technology and supplier obligations), Item 8 (procurement restrictions, if any), and Item 17 (renewal and transfer terms that signal contract windows). Reviewing these sections directly will give you the factual foundation to build a relevant, well-timed pitch to the Randy's Donuts leadership team. When you're ready to prioritize franchise brands by tech fit and decision-maker access, FranCloud can help you build a ranked target list.

Questions vendors ask

Randy's Donuts - Registration Filings IL and MD 2026Randy's Donuts, answered from the filing

The executive team, including Managing Member and CEO Mark Kelegian and VP of Operations Services Samara Friedman, controls software decisions. No multi-unit operators exist to influence purchasing independently.
Randy's Donuts mandates Revel Systems by Revel Systems, Inc. as its point-of-sale system for all locations, per the 2026 FDD. No other mandated systems are disclosed.
There are 27 total units: 15 franchised and 12 company-owned. The brand operates in California (8 units), Georgia, Nevada, New York, and Arizona (1 each).
The 2026 FDD does not disclose a specific procurement model in Item 8. Vendors should inquire directly about designated or approved supplier requirements during the pitch process.
Franchise agreements run 10 years, with renewal available under then-current terms. With 25% unit growth, new location openings may create regular opportunities to pitch software to HQ.
The 2026 FDD was filed with state franchise regulators. You can view the full document in the embedded PDF viewer below to analyze tech mandates, executive contacts, and operational data directly.
Source

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Randy's Donuts - Registration Filings IL and MD 2026Randy's Donuts2026 FDDView only
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Operator footprint

Who runs the locations

12 operators run 12 mapped locations — 0 of them are multi-unit. Aggregate counts from the filing; no names.

Operators by units owned

Single-unit12

Top states by locations

CA8
GA1
NV1
NY1
AZ1

Related Quick service restaurant brands

Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.