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c media, including the Internet, or any social media, for viewing by the public that contains our registered trademarks without our prior written approval. You may not establish a Facebook®, MySpace®,
From the filings
HQ-led decisions
PetNmind
Home servicesSoftware purchasing at PetNmind is controlled directly by Chief Executive Officer/Owner Adrian Archie at the brand's sole company-owned location in Florida. The operation currently mandates Meridian Star Processing, and the total addressable market for a vendor is exactly one unit. With an Average Unit Volume of $385,336.53 and a 10-year initial term, the sales cycle is concentrated at the top.
For software vendors selling into US franchise brands.
Live signals
Total units
1
0 franchised
Unit growth YoY
—
vs prior filing
AUV
$385K
Item 19, 2021
Royalty
5%
of gross sales
Ad fund
1%
national + local
Initial fee
$40K
per unit
Investment range
$160K–$299K
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
6%of gross sales (FY2023)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
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ing by the public that contains our registered trademarks without our prior written approval. You may not establish a Facebook®, MySpace®, SnapChat®, or similar page, post through Instagram® or on You
SnapchatSnapchat
e Internet, or any social media, for viewing by the public that contains our registered trademarks without our prior written approval. You may not establish a Facebook®, MySpace®, SnapChat®, or simila
TwitterX
, MySpace®, SnapChat®, or similar page, post through Instagram® or on YouTube®, or utilize other, similar social media, without our prior written approval. You may not establish a Twitter® feed or oth
YouTubeGoogle
that contains our registered trademarks without our prior written approval. You may not establish a Facebook®, MySpace®, SnapChat®, or similar page, post through Instagram® or on YouTube®, or utilize
Franchisor behaviours
What the franchisor requires
26 requirements the franchisor states in this filing, each in its own words; 4 explicit no's; 4 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesFranchise agreement
PetNmind has the right to independently access any and all information on your POS System, at any time, without first notifying you.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
You shall submit to petNmind, on or before the tenth (10th) day following the end of each month, financial reports on the income and expenses of the Business in the format specified in the Manual.
How the franchisor buys
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesFranchise agreement
We have the right to designate one supplier for any given item or service.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
In our last fiscal year, ending on December 31, 2021, we received $0 in revenue from all required purchases and leases of products and services by franchisees, including purchases of items to be resold in the Business, and rebates we receive from third-parties.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We and/or our affiliate(s) may receive payments or other compensation from Approved Suppliers or any other suppliers on account of these suppliers’ dealings with us, you, or other Franchised Businesses in the System, such as rebates, commissions or other forms of compensation.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
0Item 8
We estimate that your Required Purchases, purchases from Approved Suppliers and purchases that must meet our specifications in total will be about 0% of your total purchases to establish the Business and about 0% of your purchases to continue the operation of the Business.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesItem 8
You must pay our then- current supplier or non-approved product evaluation fee when submitting your request, as well as cover our costs incurred in evaluating your request.
Can a franchisee propose a new supplier for the franchisor's approval?
YesFranchise agreement
If you want to purchase any item, product service, goods, equipment or supplies from a supplier or distributor who is not on our approved list, you may request our approval of the supplier or distributor
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesItem 11
you acknowledge and agree that we will own all rights and interest in each telephone number (regardless of whether such telephone number pre-existed any franchise agreement) and telephone directory listing, email address, domain name, social media platform, and comparable electronic identify that is associated in any…
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
You shall at all times be compliant with all Payment Card Industry Data Security Standards, any and all requirements imposed by all applicable payment processors and payment networks, including credit card and debit card processors, and any and all state and federal laws, rules and regulations relating to data…
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
You must present customers with such evaluation cards or forms as the Franchisor may periodically prescribe, for return by the customers to petNmind
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
petNmind and/or its designated agents or representatives may conduct periodic quality control and records inspections of the Business at any time during the Term.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
PetNmind may make changes to any of these standards and specifications, at any time, in petNmind’s sole and absolute discretion.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 14
We must approve your site before you open your Business.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
Unless otherwise approved in writing by petNmind, You shall not establish a separate Website.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
You are, however, required to spend at least 1% of Gross Revenues on local advertising each month, as outlined in Item 7 of this Franchise Disclosure Document.
Must the franchisee participate in a customer loyalty or rewards program?
YesItem 8
Currently, we require you to utilize Meridian Star Processing at a cost of $85 per month and Loyalty Text Marketing at a cost of $299 per month.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesFranchise agreement
If a Cooperative has been established in Your area prior to opening the Business, You shall become a member of the Cooperative no later than thirty (30) days after opening the Business.
Operations
Must equipment be purchased from designated or approved suppliers?
YesFranchise agreement
Unless we specify otherwise in writing, you may be required to purchase all goods, items, products, equipment and services required for the development and operation of the Business from our approved or designated suppliers.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 11
Computer System and Internet Access You must purchase and use the complete computer software services and electronic cash register/point-of-sale system (i.e., the “POS System”) we require, which we have the right to change at any time.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
Payment of royalties and fees shall be made by electronic funds transfer or direct deposit.
People
Does the franchisor require minimum staffing levels or specific roles?
YesFranchise agreement
However, another employee who has successfully completed petNmind initial training program shall be present at the Business whenever the Business is open for business.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must purchase and use the complete computer software services and electronic cash register/point-of-sale system (i.e., the “POS System”) we require, which we have the right to change at any time.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesFranchise agreement
PetNmind has the right to independently access any and all information on your POS System, at any time, without first notifying you.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 6
We may charge you for training newly-hired personnel; for refresher Currently, we charge training courses; and for $250 per day plus additional or special expenses for training assistance or training Additional Training at When training or you need or request.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
PetNmind may, in its sole and absolute discretion, require you to attend a mandatory conference once per calendar year during the Term.
The filing answers no to 4 questions
- Is the franchisor or an affiliate itself a supplier of required products, services or systems?Item 8
- Is there a franchisee advisory council, association or committee?Item 11
- Is a minimum grand opening advertising spend required?Item 11
- Must the franchisee buy products from a designated distributor?Item 8
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
OwnerCEOPresidentPrincipal
- 95.3% of home services brands mandate no POS, leaving a massive whitespace for tech vendors to target before competitors catch on.By identifying the 525 brands with no mandated POS, your sales team can prioritize high-fit targets and cut prospecting waste by 40%, converting weeks of manual research into a single query that surfaces ready-to-sell accounts.
- Without instant access to AUV data, you cannot gauge franchisee ROI or brand health across 239 disclosed home services brands.Seeing median AUV of $661,803.61 at a glance lets you prioritize brands with strong unit economics, increasing win rates by focusing on financially healthy targets and avoiding low-ROI pursuits.
- With median unit growth of only 2.62% YoY across 323 disclosed brands, you need to find the outliers poised for expansion before they hit the market.Using growth signals to identify high-velocity brands lets you engage them during expansion phases, capturing deals 2x faster than reactive competitors who wait for public announcements.
The vendor opportunity at PetNmind
PetNmind presents a tightly concentrated sales opportunity for software vendors. The brand operates a single, company-owned location in Florida, generating an Average Unit Volume of $385,336.53. The total addressable market is exactly one unit. There is no disclosed franchised unit count in the 2023 FDD, and year-over-year unit growth is not available. For a vendor, this means the entire sales motion targets one buying center with no multi-unit operator layer to navigate. The royalty rate is 5.0%, and the initial franchise term runs 10 years.
Who controls software purchasing
All purchasing authority rests with Adrian Archie, listed in the FDD as Chief Executive Officer/Owner. Tarji Carter is named as the point of contact for Franchise Sales Development, but the organizational structure points to a single decision-maker at the top. There is no CIO, CTO, or separate procurement officer on file. Vendors should prepare to engage directly with ownership. The operator footprint in our corpus shows no additional mapped operators, reinforcing that this is a founder-led, single-unit business.
Mandated and current tech stack
The 2023 FDD mandates Meridian Star Processing. This is the only named technology system disclosed in the document. No other POS, payroll, inventory, or CRM vendors are listed as required or recommended. The absence of additional mandates does not mean the location uses no other software, but it does mean that any supplementary tools are chosen at the owner's discretion. A vendor pitching a replacement or complement to Meridian Star Processing must make a direct value case to the CEO.
Procurement, renewals, and timing
Procurement signals from Item 8 are not available in the extract, so the designated-supplier versus open-market dynamic remains unclear. The renewal structure, drawn from Item 17, allows for one successive 10-year term provided the franchisee is in good standing and pays the renewal fee in effect at that time. With only one unit and no recent expansion activity, there is no natural fleet-refresh cycle. Timing a pitch depends entirely on the owner's operational priorities rather than a calendar-driven RFP window.
How to read the PetNmind FDD
The 2023 Franchise Disclosure Document is the primary source for verifying the claims above. Item 1 lists the executives who control purchasing. Item 11 details the mandated technology, which in this case is limited to Meridian Star Processing. Because the brand has a single unit, the FDD is unusually compact, but it still contains the standard sections on fees, territory, and renewal conditions. Reviewing the full PDF below will confirm the unit count, ownership structure, and any additional supplier requirements not captured in our extract. For vendors building a ranked target list, FranCloud can map this single-unit profile against your ideal customer criteria.
Questions vendors ask
PetNmind, answered from the filing
Adrian Archie, Chief Executive Officer/Owner, is the sole decision-maker listed in the FDD. Tarji Carter handles franchise sales development but the buying center is concentrated at the owner level.
The 2023 FDD mandates Meridian Star Processing. No other operational or POS systems are disclosed as required or recommended in the document.
There is exactly one location, which is company-owned. The number of franchised units is not disclosed in the 2023 FDD, making this a single-unit opportunity.
The procurement model is not detailed in the available FDD extract. Item 8 signals are absent, so it is unclear if suppliers are designated, approved, or open.
With a single unit and a 10-year initial term, renewal-driven windows are not a near-term factor. The renewal right exists for one successive 10-year term if conditions are met, but no recent unit growth signals a predictable refresh cycle.
The 2023 FDD was filed with state franchise regulators. You can review the full document in the embedded PDF viewer below to verify Item 11 tech mandates and Item 1 executive listings directly.
Source
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment PetNmind files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
No franchisee network yet. PetNmind’s latest FDD reports no franchised locations.
Ownership
The portfolio behind PetNmind
unknown of petnmind holdings.
Related Home services brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.