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From the filings

HQ-led decisions

Petland

Personal services

Petland operates 86 pet-retail locations, and Item 8 already routes the POS system and financial reporting services through the franchisor or a designated supplier, a clear HQ-level mandate even before naming a specific vendor. Average unit volume runs $2.88 million on a 4.5% royalty.

For software vendors selling into US franchise brands.

Live signals

Total units
86
69 franchised
Unit growth YoY
-1.429%
vs prior filing
AUV
$2.88M
Item 19, 2025
Royalty
4.5%
of gross sales
Ad fund
0.5%
national + local
Initial fee
$50K
per unit
Investment range
$316K–$1.08M
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
3 years
from the filing
Item 19
Claims
from the filing

Ongoing fee load

What the operator pays every month

The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.

5%of gross sales (FY2026)

Ongoing fees: 5% of gross sales (FY2026)Royalty 4.5%, Ad fund 0.5%. Total 5% of gross sales. Drawn against a 15% reference scale.

15% reference

Royalty 4.5%Ad fund 0.5%

Franchisor behaviours

What the franchisor requires

22 requirements the franchisor states in this filing, each in its own words; 4 explicit no's; 8 questions the text does not settle, which is not a no.

Accounting

Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?

Yes

Item 11

We will have independent access to the information that is generated and stored in the POS system such as your inventory (via our SKUs) and sales data.

Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?

Yes

Item 11

You must have your financial reporting services performed by us during your first 12 months of business at a monthly fee of $525.

How the franchisor buys

Is the franchisor or an affiliate itself a supplier of required products, services or systems?

Yes

Item 8

We may derive revenue based on your purchases and leases from us or our affiliates, and we (and our affiliates) also may receive payments, like promotional allowances, volume discounts and other payments, from suppliers on account of their dealings with you and other franchisees.

Does the franchisor reserve the right to change designated suppliers or systems at any time?

Yes

Item 11

We reserve the right to change or modify the POS system and requirements at any time.

How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?

2918675.79

Item 8

During 2025, our net revenue from all required purchases of products and services by our franchisees was $2,918,675.79.

Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?

Yes

Item 8

we (and our affiliates) also may receive payments, like promotional allowances, volume discounts and other payments, from suppliers on account of their dealings with you and other franchisees.

Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?

10

Item 8

approximately 10% of your total ongoing purchases once the store is open.

Can a franchisee propose a new supplier for the franchisor's approval?

Yes

Item 8

If you desire to purchase any items from an unapproved supplier, you must notify us in writing, secure our prior consent, and otherwise comply with Section 10 of the Franchise Agreement.

Communications

Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?

Yes

Item 17

assignment of licenses and telephone numbers to us

Franchise management

Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?

Yes

Item 11

Provide operational support by our representatives on a periodic basis. Operational support includes the preparation by our representatives of written evaluations of store operations, animal care, merchandising, management skills and marketing.

Can the franchisor change the operations manual and brand standards unilaterally?

Yes

Item 11

We have the right to modify this Operating System periodically and to supplement it with periodic notices.

Must the franchisor approve the franchisee's site or location before opening?

Yes

Item 11

Within thirty (30) days of submission of your proposed site within the territory, if it meets our standards and specifications for approval, we will approve the site to be used for the operation of the franchise store.

Marketing

Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?

Yes

Item 11

It is for this reason that we require you to spend a minimum 5% of your Gross Revenues monthly for advertising and promotion.

Must the franchisee participate in a regional advertising cooperative when one exists?

Yes

Item 11

if we or a majority of the Petland® franchisees in your media (at least 66% of them) area determine that a cooperative media area advertising program should be formed, you must participate in and pay your pro rata share for that cooperative advertising program.

Operations

Must the franchisee buy products from a designated distributor?

Yes

Item 8

However, you must purchase all equipment, trade fixtures, supplies and other products and materials utilized in the operation of or sold from your Petland® store only from suppliers who have been approved by us.

Must equipment be purchased from designated or approved suppliers?

Yes

Item 8

However, you must purchase all equipment, trade fixtures, supplies and other products and materials utilized in the operation of or sold from your Petland® store only from suppliers who have been approved by us.

Payments

Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?

Yes

Item 11

You must purchase a computerized POS (point of sale) system with all hardware, software and managed services as specified by us, from approved providers.

Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?

Yes

Item 6

Royalty 4.5% of total Gross Auto drafted weekly, every See Note 1.

People

Must employees wear uniforms specified by the franchisor?

Yes

Item 8

All franchisees and employees are required to wear the standard Petland® uniform while in the store.

Point of sale

Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?

Yes

Item 11

You must purchase a computerized POS (point of sale) system with all hardware, software and managed services as specified by us, from approved providers.

Does the franchisor have independent access to the data in the franchisee's POS or computer system?

Yes

Item 11

We will have independent access to the information that is generated and stored in the POS system such as your inventory (via our SKUs) and sales data.

Training

Can the franchisor charge the franchisee for additional, refresher or remedial training?

Yes

Item 11

We currently provide additional periodic training sessions and seminars.

The filing answers no to 4 questions
  • Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?Item 8
  • Does the franchisor charge a fee to evaluate a proposed supplier?Item 8
  • Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?Item 11
  • Must the franchisee participate in a customer loyalty or rewards program?Item 11

Who buys here

The buyer at this brand

The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.

Sales LeaderEmerging 20 99

The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.

VP SalesHead of SalesCROSales Director
  1. With 298 active personal services brands, I can't see which ones are growing or have the tech gaps my product fills, so I waste weeks chasing the wrong targets.A rep burning 10 hours/week on manual research at $50/hr loses $26,000/year. FranCloud's fit_scoring and corpus_search surface high-fit brands in seconds, reclaiming that time for selling.
  2. 63.5% of personal services brands mandate no POS system, but I can't identify the 108 that do without digging through hundreds of FDDs.Manually reviewing one FDD takes 3+ hours. At 108 targets, that's 324 hours. FranCloud's tech_landscape reveals POS mandates instantly, turning a $16,200 research slog into a single query.
  3. 91.6% of brands don't mandate a CRM, but the 25 that do are hidden in static reports, delaying my outreach to high-intent prospects.Landing one CRM-displacing deal in this segment can yield $30k+ ARR. FranCloud's find_lookalikes pinpoints those 25 brands and their peers, accelerating pipeline by months.

The vendor opportunity at Petland 86 locations (69 franchised, 17 company-owned) in the personal-services segment, with average unit volume of $2.88 million on a 4.5% royalty; unit count slipped 1.4% year over year. The FDD makes a financial performance representation under Item 19.

Who controls software purchasing Item 2 names the executives who oversee Petland's franchise operations. Item 8's requirement that the POS system and financial reporting services run through the franchisor or a designated supplier for the first 12 months puts that call at HQ. The 6 mapped operators are all single-unit, spread across Ohio, Nevada, Kansas, Tennessee and Missouri.

Tech named in the FDD, and what is actually required Item 11 sets Petland's technology requirements; see the filing below for the specific systems it names. Item 8 separately mandates that the POS system and financial reporting services, for the first 12 months, come from the franchisor or a designated supplier.

Procurement, renewals, and timing Petland runs an approved-supplier list under Item 8, with the franchisor or an affiliate also supplying a minimum share of Petland-brand merchandise, certain trade fixtures and furniture, and store merchandising and set-up services. The initial term is 20 years, and renewal requires 180 to 365 days' notice, demonstrated financial capacity, a new agreement, a general release, retraining and a store remodel.

How to read the Petland FDD The 2026 FDD is filed with state franchise regulators. Talk to FranCloud for a ranked list of similar personal-services targets where the POS system is already spoken for.

Questions vendors ask

Petland, answered from the filing

Item 2 names the executives who oversee Petland's franchise operations. Item 8's requirement that the POS system and financial reporting services come from the franchisor or a designated supplier puts that decision at HQ, not with the 6 mapped operators, all single-unit.
Item 11 of the FDD sets Petland's technology requirements; review the filing below for the specific systems it names. Item 8 separately requires the POS system and financial reporting services for the first 12 months to come from the franchisor or a designated supplier.
86 total locations (69 franchised, 17 company-owned) in the personal-services segment; unit count slipped 1.4% year over year.
An approved-supplier list. Item 8 requires the franchisor or an affiliate to supply financial reporting services for the first 12 months, a minimum share of Petland-brand merchandise, certain trade fixtures and furniture, and store merchandising and set-up services; franchisees may propose alternates for other items.
The initial term is 20 years, and renewal requires 180 to 365 days' notice, demonstrated financial capacity, a new franchise agreement, a general release, retraining and a store remodel, a natural point to revisit the mandated POS and reporting setup.
The 2026 FDD is filed with state franchise regulators. Use the embedded PDF viewer below to read Item 8's supplier rules directly.
Source

Read the filing itself

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Petland2026 FDDView only

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The brands you can actually sell into, from the filings.

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Operator footprint

Who runs the locations

6 operators run 6 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.

Operators by units owned

Single-unit6

Top states by locations

OH1
NV1
KS1
TN1
MO1

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Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.