HQ-led decisions

NYPilar Coffee Bar & Iced Treats

Quick service restaurant

Software purchasing at NYPilar Coffee Bar & Iced Treats is controlled at the headquarters level by a small executive team led by CEO Stephen Giordanella. The franchise currently operates a single unit in Florida, making the addressable market extremely limited for vendors. The 2025 FDD mandates a proprietary software program and scheduling software, with no additional named third-party systems disclosed.

Mandated & recommended tech

The systems vendors compete with

2 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

Proprietary Software Program
Mandatory
Proprietary systemItem 11

If and at such time we develop and custom design any software programs for conducting scheduling, accounting, inventory and point-of-sale functions and related activities (“Proprietary Software Progra

scheduling software
Mandatory
SchedulingItem 11

You must purchase certain scheduling software that we designate, which currently costs $500.

Who buys here

The buyer at this brand

The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.

Sales LeaderEmerging 20 99

The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.

VP SalesHead of SalesCROSales Director
  1. 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
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Live signals

Total units
0
0 franchised
Unit growth YoY
vs prior filing
AUV
Item 19, 2025
Royalty
6%
of gross sales
Ad fund
3%
national + local
Initial fee
$40K
per unit
Investment range
$539K–$1.18M
all-in, Item 7
Procurement
Franchisor controlled
from the filing

The vendor opportunity at NYPilar Coffee Bar & Iced Treats

NYPilar Coffee Bar & Iced Treats is a quick-service restaurant concept headquartered in Florida and part of RIT Group, LLC. The franchise system is nascent: the 2025 Franchise Disclosure Document reports a single operating unit in Florida, with no company-owned locations and no multi-unit operators. For software vendors, the immediate addressable market is one location. Year-over-year unit growth is not disclosed, and the operator footprint shows no units in the 2–9, 10–24, or 25+ bands. This is a micro-system where any software sale would be a headquarters-level decision with no field-level purchasing autonomy.

The royalty rate is 6.0% on gross sales, and the initial franchise term runs 10 years. Average unit volume is not reported in the FDD. Vendors evaluating this account should weigh the extremely limited unit count against the potential for early-stage relationship building if the franchisor accelerates development.

Who controls software purchasing

All purchasing authority sits with the executive team at the franchisor level. The FDD lists Stephen Giordanella as Chief Executive Officer, Kevin D. Ayers as Vice President and General Counsel, Joseph Amodio as Vice President of Franchise Development, Delia Valles as Director of Finance, and Carlos “Max” Gonzalez as Director of Operations. In a system this small, the CEO and VP/General Counsel are the most probable buyers for any software contract. There are no multi-unit franchisees to influence or veto technology decisions, and no franchisee advisory council is mentioned. The single franchisee operates under direct HQ oversight, meaning a vendor pitch must win over the C-suite without the need for field-level adoption campaigns.

Mandated and current tech stack

The 2025 FDD mandates two technology components: a Proprietary Software Program and scheduling software. No third-party point-of-sale, payment processing, inventory management, or loyalty platform vendors are named. The proprietary program likely covers core operational functions, but the FDD does not detail its feature set or whether it is built in-house or white-labeled. The scheduling software mandate is similarly unspecified—no vendor name is disclosed. This closed tech environment means any third-party software must either integrate with or replace the proprietary system, a high bar requiring direct HQ approval. Vendors selling complementary tools (e.g., payroll, accounting, or marketing automation) may find an opening if they can demonstrate integration capability without disrupting the mandated stack.

Procurement, renewals, and timing

Item 8 of the FDD does not provide an extract describing designated or approved suppliers, so the procurement model remains opaque. Given the proprietary software mandate, it is reasonable to infer that HQ controls all technology procurement tightly. The franchise agreement’s renewal structure offers two successive five-year terms beyond the initial 10-year term, subject to conditions including execution of the then-current franchise agreement, which “may contain materially different terms.” This creates a potential trigger for technology stack changes at renewal, though with only one unit, the commercial impact is minimal. The renewal fee is $5,000, and franchisees must complete all maintenance and remodeling to then-current standards at least 60 days before expiration. For software vendors, the most realistic window to engage is during any system-wide rebranding, expansion push, or leadership-driven modernization initiative—none of which are signaled in the current FDD.

How to read the NYPilar Coffee Bar & Iced Treats FDD

The full 2025 FDD is embedded below. Item 1 lists the executives and ownership structure under RIT Group, LLC. Item 11 details the mandated proprietary software and scheduling tools. Item 17 outlines the renewal conditions and the $5,000 fee. Because the system consists of a single unit, the FDD is concise, but it provides the essential signals a software vendor needs to qualify the account: decision-maker names, tech mandates, and unit economics. For a ranked target list of franchise systems with stronger unit growth and clearer tech gaps, FranCloud can help you prioritize where to point your sales team next.

Questions vendors ask

NYPilar Coffee Bar & Iced Treats, answered from the filing

CEO Stephen Giordanella and VP/General Counsel Kevin D. Ayers are the likely decision-makers. The small executive team suggests centralized purchasing control with no multi-unit operator influence.
The 2025 FDD mandates a Proprietary Software Program and scheduling software. No third-party POS, payment, or operational system vendors are named, indicating a closed, internally controlled stack.
One unit exists in Florida, according to the 2025 FDD. No company-owned or additional franchised units are reported, and year-over-year unit growth is not disclosed.
The FDD does not extract a specific procurement signal from Item 8. Without designated or approved supplier language, the model is unclear, but the proprietary software mandate suggests tight HQ control.
With a 10-year initial term and two 5-year renewal options, contract windows are infrequent. Renewals require a $5,000 fee and execution of the then-current franchise agreement, which may include updated tech requirements.
The 2025 FDD is filed with state franchise regulators. You can review the full document in the embedded PDF viewer below for detailed Item 11 tech disclosures and executive contacts.
Source

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Operator footprint

Who runs the locations

1 operators run 1 mapped locations — 0 of them are multi-unit. Aggregate counts from the filing; no names.

Operators by units owned

Single-unit1

Top states by locations

FL1

Ownership

The portfolio behind NYPilar Coffee Bar & Iced Treats

parent_company of RIT Group, LLC.

Related Quick service restaurant brands

Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.