NorEast Franchise Group

The vendor opportunity at NorEast Franchise Group

NorEast Franchise Group operates in the health services segment with a footprint of 51 total units, 50 of which are franchised. The system reported an Average Unit Volume of $1,035,083.15 in its 2026 FDD. Year-over-year unit growth stands at 38.889%, signaling an expanding base of potential software users. For a vendor, the immediate addressable market is those 50 franchised locations, all operating under a standardized 10-year initial term with a 5.0% royalty. The franchisor is independently owned, with no parent company on file.

Who controls software purchasing

Software purchasing authority is concentrated at the franchisor level. The 2026 FDD Item 1 lists Dustin Distefano as Chief of Operations of Franchise Operations and Danielle Sloan as Director of Franchise Systems Support. These roles are the most likely entry points for a technology pitch. Jerod Evanich, Chief of Operations of Corporate Operations, oversees the single company-owned unit. Mitchell Benson, Franchise Development Manager, and Ashley Myers, Franchise Marketing Director, round out the named HQ executives. No multi-unit operators are mapped in our corpus, which reinforces a top-down purchasing dynamic.

Mandated and current tech stack

The FDD mandates ClearCare, a platform commonly used in home care and health services for scheduling, billing, and care management. Apploi is also named as a technology vendor in use, likely for recruiting, onboarding, or credentialing workflows. Any software vendor approaching NorEast Franchise Group must demonstrate clear integration or co-existence with ClearCare. The absence of a named POS or back-office system in the FDD suggests either a light mandate or reliance on ClearCare for operational functions. Vendors offering complementary solutions in areas like payroll, compliance, or patient engagement should frame their pitch around the ClearCare ecosystem.

Procurement, renewals, and timing

Item 8 of the 2026 FDD contains no extract regarding procurement requirements. This means the franchisor has not publicly disclosed a designated-supplier or approved-supplier model in the current disclosure document. Vendors should be prepared for either a closed procurement process or one that is negotiated on a case-by-case basis at HQ. Renewal timing offers a potential window for technology evaluation. Franchisees operate under a 10-year initial term and may renew for one additional 10-year term. The renewal conditions require 180 days' prior written notice, execution of the then-current Franchise Agreement, a general release, a renewal fee, and a remodel to meet current standards. These renewal inflection points, combined with rapid unit growth, create periodic opportunities for vendors to introduce new systems as franchisees upgrade their operations.

How to read the NorEast Franchise Group FDD

The 2026 Franchise Disclosure Document is the authoritative source for understanding the legal and operational constraints that shape software purchasing at this brand. Item 1 identifies the executives who control decisions. Item 11 details the mandated ClearCare system and the use of Apploi. Item 17 outlines the 10-year renewal structure and the conditions franchisees must meet. The FDD does not disclose a parent company, confirming independent ownership. For vendors, the FDD is a blueprint: it tells you who to call, what they already use, and when their franchisees are contractually obligated to revisit their operations. Use the embedded viewer below to search for specific terms and validate your total addressable market before you build a pitch. For a ranked target list of franchise brands aligned with your software category, FranCloud can help.