Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
Coverall is an approved supplier of certain services, equipment and supplies and Coverall may charge a mark-up on these sales.
From the filings
+1.972% units YoY
N.G.T.
Home servicesN.G.T. operates 517 franchised commercial cleaning locations under the Coverall North America system, with no company-owned units. Its 2025 FDD states that franchisees are not required to purchase computer hardware or software for the business, but must purchase or lease equipment and supplies according to N.G.T.'s specifications, through Coverall or another approved supplier. With 721 mapped operators concentrated in New York, Kentucky, Maryland, Pennsylvania and Florida, buying decisions sit largely with individual franchise owners rather than one centralized HQ system.
For software vendors selling into US franchise brands.
Live signals
Total units
517
517 franchised
Unit growth YoY
+1.972%
vs prior filing
AUV
—
Item 19, 2025
Royalty
5%
of gross sales
Ad fund
—
national + local
Initial fee
$5K
per unit
Investment range
$8K–$54K
all-in, Item 7
Procurement
Standards based
from the filing
Non-compete
1 years
from the filing
Item 19
No claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing. It is a floor, not a total — the filing discloses one of the two headline fees.
5%+of gross sales (FY2025)
15% reference
Franchisor behaviours
What the franchisor requires
9 requirements the franchisor states in this filing, each in its own words; 9 explicit no's; 16 questions the text does not settle, which is not a no.
How the franchisor buys
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
3161569Item 8
In the 2024 fiscal year, Coverall's revenues from the lease and sale of all equipment, chemicals, supplies, insurance, and apparel to janitorial franchisees was $3,161,569 or 17.63% of Coverall’s total revenues of $17,936.411.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
We currently receive rebates from vendors which is based on a percentage of purchases made from such vendors for resale to Coverall franchised businesses.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
70Item 8
The amount of these expenditures represents (along with the purchase of required insurance) approximately 70-80% of your non-payroll expenditures in establishing and operating your commercial cleaning franchise.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you would like to purchase non-approved equipment, chemicals, and supplies, you must submit a "Request for Approval" form, a sample of the proposed product or equipment (if possible), the Material Safety Data Sheet for the chemicals and the manufacturer’s Janitorial Franchise Disclosure Document © 2025 Coverall…
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesItem 16
We reserve the right to contact the customers you are servicing, whether or not those customers were obtained by Coverall or you, through periodic visits and/or telephone contact, conduct surveys for Coverall brand protection.
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 14
CNA or Coverall may periodically revise the manuals and other materials, including the Coverall Franchised Business Owner Policies and Procedures Manual, and you must update your materials as revisions are provided to you to keep them current and adhere to and operate your franchise in accordance with the revised…
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You are, however, required to purchase equipment, chemicals, supplies, and apparel in accordance with our specifications, through Coverall or another approved supplier.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
There is no cost for additional training.
The filing answers no to 9 questions
- Is there a franchisee advisory council, association or committee?Item 20
- Does the franchisor charge a fee to evaluate a proposed supplier?Item 8
- Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Item 11
- Must the franchisor approve the franchisee's site or location before opening?Item 11
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 11
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
- Must equipment be purchased from designated or approved suppliers?Item 8
- Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?Item 8
- Does the franchisor have independent access to the data in the franchisee's POS or computer system?Item 11
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ committee: CEO/President + VP Ops + IT/CIO + Franchise + procurement involved.
VP SalesHead of SalesCROSales Director
- 95.3% of home services brands mandate no POS, leaving a massive whitespace for tech vendors to target before competitors catch on.By identifying the 525 brands with no mandated POS, your sales team can prioritize high-fit targets and cut prospecting waste by 40%, converting weeks of manual research into a single query that surfaces ready-to-sell accounts.
- Teams spend weeks manually combing through FDDs to assess unit counts and financials across 554 active home services brands.Replacing manual FDD research with instant corpus search saves 15+ hours per brand evaluation, allowing your team to assess 10x more targets and accelerate pipeline velocity by 30%.
- Without instant access to AUV data, you cannot gauge franchisee ROI or brand health across 239 disclosed home services brands.Seeing median AUV of $661,803.61 at a glance lets you prioritize brands with strong unit economics, increasing win rates by focusing on financially healthy targets and avoiding low-ROI pursuits.
The vendor opportunity at N.G.T. N.G.T. runs 517 franchised commercial cleaning locations, all franchised with no company-owned units, under the Coverall North America system. Franchised outlets grew 1.97% year over year. The royalty is 5% of sales on a 20-year initial term, and the 2025 FDD makes no financial performance representation, so any revenue argument to a franchisee has to be built independently.
Who controls software purchasing N.G.T.'s FDD names Thomas I. Gilliland as Director and Chief Executive Officer, Scott C. Schroter as President, and Richard Grummell as Executive Vice President and Chief Operating Officer, with Earol L. Bert, Jr. holding Chief Financial Officer duties. Operator data maps 721 franchise owners, 12 of them multi-unit, across roughly 734 located units, concentrated in New York, Kentucky, Maryland, Pennsylvania and Florida. With operators this dispersed and no software purchase required at the franchisor level, the buying center for any vendor pitch is more likely the individual franchise owner or Grummell's operations function than a single HQ IT desk.
Tech named in the FDD, and what is actually required The FDD states franchisees are not required to purchase computer hardware or software for the business. Instead, N.G.T. requires franchisees to purchase or lease and use their supplies and equipment according to its specifications, as set out in the Franchised Business Owner Policies and Procedures Manual. Owners must have access to a personal computer or hand-held device, such as a cell phone, with Internet access, email and text messaging, and must give Coverall a cell phone number and email address.
Procurement, renewals, and timing Item 8 sets an approved-supplier model: franchisees are not required to buy from N.G.T. or any designated supplier for goods, services, supplies, fixtures, equipment, inventory, insurance, real estate or comparable items, but must purchase equipment, chemicals, supplies and apparel that meet N.G.T.'s specifications, through Coverall or another approved supplier, which may charge a markup. Franchisees may propose an alternate supplier for approval. Item 17 renewal requires written notice 90 to 180 days before the 20-year term expires, good standing, and execution of the then-current Coverall Janitorial Franchise Agreement and a general release, with no additional franchise fee.
How to read the N.G.T. FDD The embedded viewer below carries N.G.T.'s 2025 Franchise Disclosure Document. Read Item 8 for the supplier terms and Item 11 for the technology language before building a pitch.
Questions vendors ask
N.G.T., answered from the filing
N.G.T.'s FDD states franchisees are not required to purchase computer hardware or software for the business, so buying decisions run through individual franchise owners rather than one HQ buying center. Richard Grummell, Executive Vice President and Chief Operating Officer, oversees operations any vendor pitch would need to clear.
Item 11 of the N.G.T. FDD sets the franchise's technology requirements; see the filing below for the full text. It states franchisees are not required to purchase computer hardware or software, though equipment and supplies must meet N.G.T.'s specifications. Owners must have access to a computer or hand-held device with Internet access, email and text messaging.
N.G.T. has 517 franchised commercial cleaning locations and no company-owned units. Franchised outlets grew 1.97% year over year, with the heaviest concentrations in New York, Kentucky, Maryland, Pennsylvania and Florida.
N.G.T. uses an approved-supplier model: franchisees must buy equipment, chemicals, supplies and apparel that meet N.G.T.'s specifications through Coverall or another approved supplier, and may propose additional suppliers for approval.
Item 17 requires renewal notice 90 to 180 days before the 20-year term ends, plus a general release and the then-current Coverall Janitorial Franchise Agreement. N.G.T. revises its equipment and supply specifications from time to time through directives and its Policies and Procedures Manual.
The embedded PDF viewer below holds N.G.T.'s 2025 Franchise Disclosure Document in full. It is the primary source for verifying any procurement or technology claim before pitching the brand.
Source
Read the filing itself
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
Tell me when this brand refiles.
We’ll email you the moment N.G.T. files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
721 operators run 734 mapped locations. 12 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit709
2–9 units12
Top states by locations
| NY | 244 |
|---|---|
| KY | 125 |
| MD | 114 |
| PA | 105 |
| FL | 49 |
Ownership
The portfolio behind N.G.T.
unknown of coverall north america.
Related Home services brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.