HQ-led decisions

Living Rite

Health services

Software purchasing at Living Rite is controlled at the headquarters level by President Ben Brower and Vice President Kristi Brower. The franchise currently mandates EZ Pay, INSYNC, and QuickBooks by Intuit Inc. across its system. The addressable market is small, with approximately 4 total units mapped, concentrated in Illinois and South Carolina.

Mandated & recommended tech

The systems vendors compete with

3 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

EZ Pay
Mandatory
PaymentsItem 11

EZ Pay is currently embedded in the INSYNC platform and will handle your credit card processing

INSYNC
Mandatory
CrmItem 11

client management software (currently INSYNC) that we require you to use

QuickBooksIntuit Inc.
Mandatory
AccountingItem 11

You must purchase and utilize QuickBooks as your primary accounting software

Live signals

Total units
system-wide
Unit growth YoY
vs prior filing
AUV
Item 19, 2025
Royalty
2%
of gross sales
Ad fund
2%
national + local
Initial fee
$25K
per unit
Investment range
$38K–$108K
all-in, Item 7
Procurement
Approved supplier
from the filing

The vendor opportunity at Living Rite

Living Rite is a health services franchise headquartered in Illinois. The most recent Franchise Disclosure Document (2025) maps approximately 4 total units, all operated by single-unit franchisees. The unit-band split shows all 4 locations fall into the 1-unit category, with no multi-unit operators on file. The geographic footprint is concentrated: 3 units in Illinois and 1 in South Carolina. For a software vendor, this is a compact, centralized target with a very small addressable unit count. The royalty rate is 2.0%, and the initial franchise term runs 10 years. Average unit volume is not disclosed in the FDD.

Who controls software purchasing

Purchasing authority sits at the top. The 2025 FDD lists Ben Brower as President and Kristi Brower as Vice President. No parent company is on file; the brand appears independently owned. With no multi-unit operators and a single-tier ownership structure, any software sales effort must engage these HQ executives directly. There is no CIO or separate technology buyer named, so the President and Vice President are the de facto decision-makers for technology adoption and vendor selection.

Mandated and current tech stack

Living Rite mandates three specific systems across its franchise network: EZ Pay, INSYNC, and QuickBooks by Intuit Inc. These are the only named technology vendors extracted from the FDD. EZ Pay likely handles payment processing, INSYNC may cover operational or clinical management, and QuickBooks serves as the accounting backbone. Any vendor pitching a replacement or complementary tool must address integration with or displacement of these mandated systems. The FDD does not list any recommended but optional technology.

Procurement, renewals, and timing

Item 8 of the 2025 FDD provides no extract on procurement restrictions or designated suppliers, meaning the franchisor’s sourcing rules are not publicly detailed in the current disclosure. Renewal terms, however, are explicit. A franchisee in good standing may add one additional 10-year term, or the length of the then-current lease term if shorter. The renewal fee is $500, and the franchisee must sign the then-current form of agreement, which may contain materially different terms. This renewal cycle creates a potential window for technology re-evaluation every decade, though the small unit count limits the volume of such events.

How to read the Living Rite FDD

The full 2025 Franchise Disclosure Document is embedded below. It contains the legal and operational disclosures filed with state franchise regulators, including Item 1 executives, Item 11 mandated systems, and Item 17 renewal conditions. Review it to verify the data points summarized here and to identify any additional vendor requirements not captured in this extract. For a ranked target list of franchise systems matched to your software category, FranCloud can help.

Questions vendors ask

Living Rite, answered from the filing

President Ben Brower and Vice President Kristi Brower are the named executives in the 2025 FDD, indicating centralized purchasing control at HQ.
The 2025 FDD mandates EZ Pay, INSYNC, and QuickBooks by Intuit Inc. No other mandated systems are disclosed.
Approximately 4 mapped units exist, all single-unit operators, with 3 in Illinois and 1 in South Carolina.
The 2025 FDD does not disclose a designated or approved supplier model in Item 8; procurement signals are not available in the current extract.
Initial terms are 10 years, with one additional 10-year renewal possible. Renewal requires good standing, a $500 fee, and signing the then-current agreement.
The 2025 FDD is filed with state franchise regulators. You can review it directly in the embedded PDF viewer below.
Source

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Operator footprint

Who runs the locations

4 operators run 4 mapped locations — 0 of them are multi-unit. Aggregate counts from the filing; no names.

Operators by units owned

Single-unit4

Top states by locations

IL3
SC1

Related Health services brands

Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.