+1.887% units YoYHQ-led decisions

Knockouts Holdings

Personal services

Software purchasing at Knockouts Holdings is controlled at the franchisor level, with Chief Executive Officer Nathan White and President Heather Sorrells identified as key executives in the 2026 FDD. The system mandates QuickBooks by Intuit Inc. and Salon Ultimate across its 54 franchised locations. This creates a concentrated, 54-unit addressable market for vendors selling into personal services franchises.

Mandated & recommended tech

The systems vendors compete with

2 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

QuickBooksIntuit Inc.
Mandatory
AccountingItem 11

your computer hardware needs will consist of a personal computer... and QuickBooks.

Salon Ultimate
Mandatory
POSItem 11

Currently Salon Ultimate is the required vendor for your POS system.

Who buys here

The buyer at this brand

The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.

Sales LeaderEmerging 20 99

The franchisor's owner/CEO decides; an ops or franchise-development lead may evaluate.

VP SalesHead of SalesCROSales Director
  1. With 298 active personal services brands, I can't see which ones are growing or have the tech gaps my product fills, so I waste weeks chasing the wrong targets.A rep burning 10 hours/week on manual research at $50/hr loses $26,000/year. FranCloud's fit_scoring and corpus_search surface high-fit brands in seconds, reclaiming that time for selling.
  2. 63.5% of personal services brands mandate no POS system, but I can't identify the 108 that do without digging through hundreds of FDDs.Manually reviewing one FDD takes 3+ hours. At 108 targets, that's 324 hours. FranCloud's tech_landscape reveals POS mandates instantly, turning a $16,200 research slog into a single query.
  3. 91.6% of brands don't mandate a CRM, but the 25 that do are hidden in static reports, delaying my outreach to high-intent prospects.Landing one CRM-displacing deal in this segment can yield $30k+ ARR. FranCloud's find_lookalikes pinpoints those 25 brands and their peers, accelerating pipeline by months.

Live signals

Total units
54
54 franchised
Unit growth YoY
+1.887%
vs prior filing
AUV
Item 19, 2026
Royalty
6%
of gross sales
Ad fund
2%
national + local
Initial fee
$40K
per unit
Investment range
$145K–$345K
all-in, Item 7
Procurement
Approved supplier
from the filing

The vendor opportunity at Knockouts Holdings

Knockouts Holdings operates a 54-unit, fully franchised system in the personal services segment, headquartered in Texas. With year-over-year unit growth of 1.887%, the brand is expanding slowly but steadily, creating a modest pipeline for new location deployments. The total addressable market for a software vendor is 54 locations, as no company-owned units are disclosed in the 2026 FDD. The royalty rate stands at 6.0%, and the initial franchise term is 10 years, indicating long franchisee commitments and stable, recurring operations where embedded software can achieve strong retention.

Who controls software purchasing

Purchasing authority sits at the franchisor level. The 2026 FDD Item 1 identifies Nathan White as Chief Executive Officer and Owner, and Heather Sorrells as President. Senior Vice President of Operations Chelsi Lee is also named. For a software vendor, the buying center likely involves this executive team, with operational systems decisions flowing through the President and SVP of Operations, while financial software decisions may involve the CEO. There are no multi-unit operators mapped in our corpus, suggesting a straightforward, HQ-driven sales motion rather than a fragmented, franchisee-influenced process.

Mandated and current tech stack

The FDD mandates two specific systems. QuickBooks by Intuit Inc. is required for financial management, and Salon Ultimate is mandated for operational or point-of-sale functions. These are named, required vendors, meaning any displacement effort must offer a compelling replacement for an entrenched, franchisor-mandated solution. Vendors offering complementary software that integrates with QuickBooks or Salon Ultimate may find an easier path than those attempting a full rip-and-replace. No other mandated or recommended systems are disclosed in the available data.

Procurement, renewals, and timing

Item 8 procurement signals are not extracted in the available data, so the specific mechanics of how the franchisor designates or approves suppliers remain unknown. However, the renewal structure provides timing insight. The initial 10-year term is followed by a 5-year renewal option, subject to a $12,000 renewal fee and a requirement for written notice between 90 and 180 days before expiration. Franchisees must also remodel to current specifications and execute the then-current franchise agreement, which may contain materially different terms. These renewal events, combined with modest unit growth, create periodic windows where system-wide technology evaluations could occur.

How to read the Knockouts Holdings FDD

The 2026 Franchise Disclosure Document is the foundational legal filing for this brand, containing detailed information on fees, territory, training, and the franchisor's obligations. Item 11 details the mandated systems named above. Item 1 lists the executives who control strategic decisions. For software vendors, the FDD is the single best source for understanding the contractual technology requirements imposed on every franchisee. The embedded viewer below provides the full document for your due diligence. When you are ready to prioritize franchise brands by tech fit and buyer access, FranCloud can build a ranked target list for your sales team.

Questions vendors ask

Knockouts Holdings, answered from the filing

The 2026 FDD lists Nathan White (CEO/Owner) and Heather Sorrells (President) in Item 1. Given the mandated tech stack, purchasing decisions likely route through this senior leadership team.
The FDD mandates QuickBooks by Intuit Inc. and Salon Ultimate. These are the core operational and financial systems required for all franchisees.
There are 54 total units, all of which are franchised. The number of company-owned locations is not disclosed in the FDD.
The FDD does not provide a specific extract for Item 8 procurement requirements. The procurement model regarding designated or approved suppliers is not disclosed in the available data.
The initial franchise term is 10 years. Renewals are for 5 years and require 90-180 days' written notice. Contract windows may align with these renewal cycles or new unit openings, with system growth at 1.887%.
The 2026 FDD was filed with state franchise regulators. You can review the embedded PDF viewer below to analyze the full legal document and compliance requirements.
Source

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Knockouts Holdings2026 FDDView only
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