Apple PayApple
filiates, or designated Approved Suppliers. We require you to accept major credit cards (Visa, MasterCard, American Express, and Discover) and other major payment methods (such as Apple Pay and Google
From the filings
HQ-led decisions
Jamba
Quick service restaurantJamba routes technology purchasing for its 710-location smoothie system through headquarters: Item 11 specifies the Computer System, POS and Learning Management System, with the POS and most Computer System components sourced through franchisor-designated Approved Suppliers. With 709 franchised locations and a $674,979 Item 19 average for its Traditional Franchise cohort, the addressable spend runs through Jamba's own vendor program rather than individual operators.
For software vendors selling into US franchise brands.
Live signals
Total units
710
709 franchised
Unit growth YoY
-2.342%
vs prior filing
AUV
$675K
Item 19, 2025
Royalty
6%
of gross sales
Ad fund
3%
national + local
Initial fee
$36K
per unit
Investment range
$481K–$941K
all-in, Item 7
Procurement
Approved supplier
from the filing
Item 19
Claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
9%of gross sales (FY2026)
15% reference
Mandated & recommended tech
The systems vendors compete with
Systems named in Item 11 of this filing. None is recorded as mandated here, which is not the same as the filing mandating nothing. Read Item 11 before treating the category as open.
DoorDashDoorDash
ding delivery fees and other service charges, that are paid to you by a customer or by a third-party delivery or catering service (e.g., Uber Eats, Postmates, Grubhub, ezCater, or DoorDash) (a “TPS”)
ezCaterezCater
fees, including delivery fees and other service charges, that are paid to you by a customer or by a third-party delivery or catering service (e.g., Uber Eats, Postmates, Grubhub, ezCater, or DoorDash)
FacebookMeta
Disclosure Document 03 27 26 v1 57 1627673612.2 Digital Marketing. We or our affiliates, in our sole discretion, may establish and operate websites, social media accounts (such as Facebook, X, Instagr
Google PayGoogle
esignated Approved Suppliers. We require you to accept major credit cards (Visa, MasterCard, American Express, and Discover) and other major payment methods (such as Apple Pay and Google Pay) for cust
GrubhubGrubhub
harges or fees, including delivery fees and other service charges, that are paid to you by a customer or by a third-party delivery or catering service (e.g., Uber Eats, Postmates, Grubhub, ezCater, or
InstagramMeta
cument 03 27 26 v1 57 1627673612.2 Digital Marketing. We or our affiliates, in our sole discretion, may establish and operate websites, social media accounts (such as Facebook, X, Instagram, Pinterest
PinterestPinterest
7 26 v1 57 1627673612.2 Digital Marketing. We or our affiliates, in our sole discretion, may establish and operate websites, social media accounts (such as Facebook, X, Instagram, Pinterest, Snapchat,
PostmatesUber
ancillary charges or fees, including delivery fees and other service charges, that are paid to you by a customer or by a third-party delivery or catering service (e.g., Uber Eats, Postmates, Grubhub,
SnapchatSnapchat
1627673612.2 Digital Marketing. We or our affiliates, in our sole discretion, may establish and operate websites, social media accounts (such as Facebook, X, Instagram, Pinterest, Snapchat, YouTube, T
TikTokTikTok
l Marketing. We or our affiliates, in our sole discretion, may establish and operate websites, social media accounts (such as Facebook, X, Instagram, Pinterest, Snapchat, YouTube, TikTok, etc.), appli
Uber EatsUber
nclude all ancillary charges or fees, including delivery fees and other service charges, that are paid to you by a customer or by a third-party delivery or catering service (e.g., Uber Eats, Postmates
YouTubeGoogle
.2 Digital Marketing. We or our affiliates, in our sole discretion, may establish and operate websites, social media accounts (such as Facebook, X, Instagram, Pinterest, Snapchat, YouTube, TikTok, etc
Franchisor behaviours
What the franchisor requires
28 requirements the franchisor states in this filing, each in its own words; 1 explicit no; 5 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesFranchise agreement
In addition, we and our affiliates, through the Computer System or otherwise, have the right to independently access the Customer Information.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
On or before February 1st of each year (or such other date specified by us in the Manuals or otherwise in writing, which may be by email or other electronic communications), you must furnish to us a statement of the profit and loss of the Franchised Jamba Franchise Agreement 03 27 26 v1 34 1627673656.2 Business for…
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
Currently, JJ is the sole supplier of hosting services for certain back-office software network security services for all Stores and help desk support for Traditional Stores.
Is there a franchisee advisory council, association or committee?
YesItem 11
We do not have an advertising council composed of franchisees that is involved in decision making on advertising issues, but the Jamba Franchise Advisory Council (“FAC”) provides us suggestions on advertising issues.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We may add or change Approved Suppliers at any time.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
During the fiscal year ended December 28, 2025 (“Fiscal Year 2025”), we received payments totaling $5,687,202 from Approved Suppliers, which was 16% of our total revenue of $35,431,597 for Fiscal Year 2025.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
95Item 8
Currently, we estimate that your purchases from Approved Suppliers and otherwise under our Standards will be about 90% of the total purchases and lease of products and services needed to establish the Store and about 95% of the total purchases and leases of products and services needed to operate a Store.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
If you would like to offer products or use any Goods that we have not approved or to purchase or lease from a Supplier that we have not approved, you must submit a written request for approval and provide us with any information that we request.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
You acknowledge that as between you and us, we have the sole rights to and interest in all Identifiers.
Data and IT
Must the franchisee comply with PCI, data-security or cybersecurity standards set by the franchisor?
YesFranchise agreement
You must abide by: (a) the Payment Card Industry Data Security Standards (“PCI-DSS”) enacted by the applicable Card Associations (as they may be modified from time to time or as successor standards are adopted) and all Laws, standards, or any equivalent thereof relating to the collection, use, and security of…
Franchise management
Must the franchisee participate in a customer-satisfaction or net-promoter survey program?
YesFranchise agreement
We also may require you to participate in customer satisfaction surveys or other audit programs, including electronically through the use of telecommunications devices or otherwise, to assess your compliance with our customer service standards.
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
We or any of our authorized agents may at any time during normal business hours (including pre-opening and post-closing) enter the Franchised Business or any other place where business related to the Franchised Business is conducted and: (i) conduct an operational audit to determine your material compliance, as we…
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
We may make additions to, deletions from, and modifications to the Manuals (“Supplements”), Standards, or System from time to time in any form or fashion
Must the franchisor approve the franchisee's site or location before opening?
YesItem 12
Your Store may only be operated at the Accepted Location.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
Unless we consent otherwise in writing, you may not, directly or indirectly, conduct or be involved in any Digital Marketing that use the Marks or that relate to the Franchised Business.
Is a minimum grand opening advertising spend required?
YesItem 11
You must spend the Grand Opening Obligation on grand opening advertising promoting the opening of your Store during the period beginning 90 days before you open the Store and ending 90 days after you open the Store.
Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?
YesItem 11
Currently, to satisfy your Local Marketing Obligation, each calendar quarter, you must spend on local market advertising an amount that is not less than 1% of your Net Sales.
Must the franchisee participate in a customer loyalty or rewards program?
YesFranchise agreement
At your expense, you must fully participate in gift card programs, loyalty programs, credit card and other payment programs, customer tracking programs, incentive programs, reward programs, and other types of programs (“Customer Card Programs”) that we develop or designate to support and promote the System.
Must the franchisee participate in a regional advertising cooperative when one exists?
YesItem 11
You are required to participate in any local, regional, or national cooperative advertising group consisting of other Stores (an “Advertising Cooperative”) that we specify, when and if we create such a group in your market.
Operations
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase these items only from an Approved Supplier unless we specify otherwise.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
We require you to accept major credit cards (Visa, MasterCard, American Express, and Discover) and other major payment methods (such as Apple Pay and Google Pay) for customer purchases, participate in our Gift Card and Loyalty Programs, and participate in our in-shop mobile and online ordering program.
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesItem 6
We reserve the right to collect all fees due to us under the Franchise Agreement through EFT.
Must the franchisee participate in a gift card program?
YesItem 16
to participate in our Gift Card and Loyalty Programs and must have available for sale to customers a sufficient number of gift cards to meet the demands of the Store.
People
Does the franchisor require minimum staffing levels or specific roles?
YesFranchise agreement
Your Franchised Business must employ at least two Managers who have successfully completed the Management Training Program and are dedicated to the Franchised Business.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must purchase or lease and use a POS System specified by us from a designated Approved Supplier.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We will have independent electronic and manual access to certain information within the POS System and there are no contractual limitations on our right to access this information.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We may charge a reasonable fee (which we expect typically to range from $0 to $2,500) for these additional programs to cover our costs of providing them.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
Your Primary Contact, Manager(s), Owners, and supervisory personnel must attend any conferences, conventions, programs, or additional or refresher training sessions that we specify.
The filing answers no to 1 question
- Must the franchisee buy products from a designated distributor?Item 8
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ committee: CEO/President + VP Ops + IT/CIO + Franchise + procurement involved.
VP SalesHead of SalesCROSales Director
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- 82.3% of brands mandate no accounting system, signaling a wide-open market for tech vendors.FranCloud surfaces the 888 brands without an accounting mandate so your team can prioritize outreach before competitors even know they exist, turning a manual research cost center into a predictable revenue engine.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
The vendor opportunity at Jamba Jamba runs 710 US locations — 709 franchised, 1 company-owned — as part of GoTo Foods, alongside Cinnabon, McAlister's Deli, Auntie Anne's, Carvel, Moe's Southwest Grill and Schlotzsky's. Item 19 states a $674,979 average for the cohort of Traditional Franchises that reported sales in all 52 weeks of Fiscal Year 2025, excluding Non-Traditional, Co-Branded and affiliate-owned stores. Franchised outlets fell 2.3% year over year, a system trimming its footprint rather than growing it.
Who controls software purchasing CFO Brett Ubl and SVP of Franchise Administration Tim Goodman are among the officers named in Item 2. Item 11 keeps the Computer System and POS locked to franchisor-designated Approved Suppliers, so a vendor's entry point is Jamba's own supplier program, not individual franchisees.
Tech named in the FDD, and what is actually required Jamba's Item 11 requires a franchisor-specified Computer System and POS sourced through Approved Suppliers, and a dedicated iPad or Windows tablet to run Jamba's Learning Management System, currently $170 per store per year. Franchisees must obtain POS System support services from Jamba or its affiliate and use designated Approved Suppliers for credit card data and security services. Franchisees must also accept major credit cards along with Apple Pay and Google Pay, and participate in Jamba's Gift Card, Loyalty and in-shop mobile/online ordering programs. The filing separately names DoorDash, ezCater and Grubhub in Item 6, and Facebook, Instagram and Pinterest in Item 11.
Procurement, renewals, and timing Item 8 runs an approved-supplier list: Proprietary Ingredients, Proprietary Products, uniforms, signs and menu boards must come from Jamba, its affiliates, or designated Approved Suppliers, though franchisees may propose alternatives for approval. Item 17 governs renewal, transfer and termination terms for each agreement. With franchised outlets down 2.3% year over year, near-term vendor conversations are more likely to center on retention and re-contracting than on new-store buildouts.
How to read the Jamba FDD The embedded PDF viewer below carries Jamba's 2026 Franchise Disclosure Document in full — Items 8, 11, 17 and 19 hold the procurement, technology, renewal and financial-performance language summarized here. Talk to FranCloud for a ranked target list across the rest of the franchise universe.
Questions vendors ask
Jamba, answered from the filing
Jamba centralizes technology purchasing at headquarters. CFO Brett Ubl and SVP of Franchise Administration Tim Goodman are among its named officers, while POS and Computer System components are locked to franchisor-designated Approved Suppliers.
Item 11 requires a franchisor-specified POS and Computer System through Approved Suppliers, a dedicated iPad or Windows tablet for Jamba's $170/year Learning Management System, and acceptance of major credit cards, Apple Pay and Google Pay. The filing also names DoorDash, ezCater, Grubhub, Facebook, Instagram and Pinterest.
Jamba operates 710 US locations in the quick-service smoothie and juice segment — 709 franchised and 1 company-owned.
Jamba runs an approved-supplier list: franchisees buy Proprietary Ingredients, Proprietary Products, uniforms, signs and menu boards from Jamba, its affiliates, or designated Approved Suppliers, and may propose alternative suppliers for Jamba's approval.
Item 17 sets the terms for renewal, transfer and termination of each Jamba franchise agreement. Franchised outlets fell 2.3% year over year, a softening footprint that likely pushes near-term technology decisions toward retention and re-contracting rather than new-store rollouts.
The embedded PDF viewer below carries Jamba's 2026 Franchise Disclosure Document in full. Review Items 8, 11, 17 and 19 directly for the exact procurement and technology language cited on this page.
Source
Read the filing itself
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
Tell me when this brand refiles.
We’ll email you the moment Jamba files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
187 operators run 637 mapped locations. 68 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit119
2–9 units55
10–24 units10
25+ units3
Top states by locations
| NY | 4 |
|---|---|
| WA | 2 |
Ownership
The portfolio behind Jamba
strategic_multibrand of GoTo Foods.
Sibling brands
Related Quick service restaurant brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.