QuickBooksIntuit
Mandatorymputer (laptop or desktop); 3 in 1 laser POS System; QuickBooks Online; Office 365 printer copier, scanner We require that you provide us continuous, ongoing remote access to your Quickbooks applicati
From the filings
HQ-led decisions
Island Wing
Quick service restaurantSoftware purchasing at Island Wing is controlled at the headquarters level by a small executive team led by CEO Eric Jenrich and VP of Operations and Technology Dave LaRocque. The brand currently mandates Brink Solutions PC by PAR Technology Corporation for its point-of-sale and QuickBooks Online by Intuit Inc. for accounting. With only 10 total units (8 franchised, 2 company-owned), the addressable market is extremely small, making this a highly targeted, relationship-driven sales opportunity.
For software vendors selling into US franchise brands.
Live signals
Total units
10
8 franchised
Unit growth YoY
0%
vs prior filing
AUV
—
Item 19, 2024
Royalty
6%
of gross sales
Ad fund
1.5%
national + local
Initial fee
$45K
per unit
Investment range
$967K–$4.72M
all-in, Item 7
Procurement
Approved supplier
from the filing
Non-compete
2 years
from the filing
Item 19
No claims
from the filing
Ongoing fee load
What the operator pays every month
The recurring percentage of gross sales named in this filing, before rent, labour or any technology fee.
7.5%of gross sales (FY2024)
15% reference
Mandated & recommended tech
The systems vendors compete with
3 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
QuickBooks OnlineIntuit
Mandatoryyou to purchase the following hardware and software: HARDWARE SOFTWARE 1 Computer (laptop or desktop); 3 in 1 laser POS System; QuickBooks Online; Office 365 printer copier, scanner We require that yo
SyscoSysco
Mandatoryiated purchase arrangements with suppliers, including price terms, for the benefit of our franchisees. As of the date of this Disclosure Document, we have purchase agreements with Sysco and other Appr
BrinkPAR Technology
y, inventory and training. Devin Ruddell has been Director of Corporate IT and has extensive POS experience to include development of Island Wing Company’s POS in conjunction with Brink Solutions. The
FacebookMeta
her communications that can be accessed through electronic means, including, but not limited to, the Internet, World Wide Web, webpages, microsites, social networking sites (e.g., Facebook, Twitter, L
InstagramMeta
s, including, but not limited to, the Internet, World Wide Web, webpages, microsites, social networking sites (e.g., Facebook, Twitter, LinkedIn, You Tube, Google Plus, Pinterest, Instagram, etc.), bl
LinkedInLinkedIn
that can be accessed through electronic means, including, but not limited to, the Internet, World Wide Web, webpages, microsites, social networking sites (e.g., Facebook, Twitter, LinkedIn, You Tube,
PinterestPinterest
tronic means, including, but not limited to, the Internet, World Wide Web, webpages, microsites, social networking sites (e.g., Facebook, Twitter, LinkedIn, You Tube, Google Plus, Pinterest, Instagram
TwitterX
ications that can be accessed through electronic means, including, but not limited to, the Internet, World Wide Web, webpages, microsites, social networking sites (e.g., Facebook, Twitter, LinkedIn, Y
Franchisor behaviours
What the franchisor requires
25 requirements the franchisor states in this filing, each in its own words; 4 explicit no's; 5 questions the text does not settle, which is not a no.
Accounting
Must the franchisee use an accounting or bookkeeping system designated or approved by the franchisor?
YesFranchise agreement
You shall utilize the accounting software QuickBooks (or other Franchisor approved accounting software) to manage your books.
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesFranchise agreement
We shall have full access to all of your computer, data and systems and all related information by means of direct access, either in person or by telephone, modem, or Internet to permit us to verify your compliance with its obligations under this Agreement.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
You shall, at your expense, submit to us within ninety (90) days after the end of each calendar year, an income statement, profit and loss statement, and balance sheet for the calendar year just ended.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
You must purchase all Island Wing Company brand products as designated by us, if any, solely from us.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 11
We have the right to require you to use one or more designated telephone vendors.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
204040Item 8
In fiscal year ending December 31, 2023, we derived $204,040 as a result of franchisee purchases from required suppliers which equaled approximately 10.5% of our total revenue.
Does the franchisor or an affiliate receive rebates, commissions or other revenue from designated or approved suppliers?
YesItem 8
Designated suppliers may make payments to us from franchisee purchases.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
60Item 8
We estimate that approximately 60% of your expenditures on an ongoing basis will be for goods and services that must be purchased either from us, an affiliate, an approved supplier or another party according to our standards and specifications.
Does the franchisor charge a fee to evaluate a proposed supplier?
YesFranchise agreement
The cost to review a new product or service as proposed by you will range from $500 to $2,000 per product or service.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
We do permit you to contract with alternative suppliers if approved by us and they meet our criteria.
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesItem 11
We may designate, and own, the telephone numbers for your Franchised Business.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
We have the right, during normal business hours without notice, to examine, copy, and audit your books, records, and tax returns.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
We have the right to add to or otherwise modify the Manual from time to time to reflect changes in the specifications, standards, operating procedures and rules we prescribe.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 12
You may not open your primary location in the Territory for your Business until we grant you our explicit written permission.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
You are not permitted to engage the public on any social media site to promote your Franchised Business without our prior approval.
Is a minimum grand opening advertising spend required?
YesItem 7
You must spend this amount of Grand Opening advertising prior to opening the Franchised Business.
Operations
Must the franchisee buy products from a designated distributor?
YesItem 8
You must purchase equipment, TV, cameras, and other supplies from a supplier that we designate or subject to our specifications.
Must equipment be purchased from designated or approved suppliers?
YesItem 8
You must purchase equipment, TV, cameras, and other supplies from a supplier that we designate or subject to our specifications.
Payments
Must the franchisee use a payment processor or merchant-services provider designated or approved by the franchisor?
YesItem 8
We require you to enter into a merchant services agreement with our designated supplier for payment processing and fund transfer services (e.g. ACH, EFT).
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
All Royalty Fees, Advertising Fund Contributions, and other amounts due to us shall be paid through a designated bank account. You must allow us to debit your account through the Automated Clearing House (“ACH”) system.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
If the Operating Principal will not supervise the Franchised Business on a full-time and daily basis, you must employ a full-time 36 Island Wing Company Franchise Disclosure Document | 2024 Franchised Business manager (a “Manager”) with qualifications reasonably acceptable to us, who will assume responsibility for…
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 8
You must license or purchase a point of sale (“POS”) system as well as any software or licenses required for such system from a supplier approved by us.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesFranchise agreement
We shall have full access to all of your computer, data and systems and all related information by means of direct access, either in person or by telephone, modem, or Internet to permit us to verify your compliance with its obligations under this Agreement.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesFranchise agreement
You will be required to pay us our then- current rates for additional training or $200 per day per trainee if the training is at our location or $350 per day per trainee if the training is at your Accepted Location (plus hotel, air fare and other expenses incurred by us and our trainers).
Is attendance at an annual convention or conference mandatory for the franchisee?
YesFranchise agreement
We may also hold an annual franchisee conference devoted to training and plans for the future of Island Wing Company which you will be required to attend.
The filing answers no to 4 questions
- Is there a franchisee advisory council, association or committee?Item 11
- Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Franchise agreement
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Franchise agreement
- Must the franchisee participate in a regional advertising cooperative when one exists?Franchise agreement
Who buys here
The buyer at this brand
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
The franchisee/operator personally, or a small franchisor still owner-run. Wears every hat.
OwnerCEOPresidentPrincipal
- 41.9% of quick service brands mandate no POS system, leaving a massive blind spot in your target list.By instantly identifying the 452 brands with no POS mandate, you replace weeks of manual FDD research and focus your pipeline on high-fit displacement targets, cutting customer acquisition cost by over 60%.
- Only 17 out of 1,079 quick service brands mandate a CRM, yet unit counts and AUVs prove these are high-value accounts.Instead of spending 40+ hours manually combing FDDs to find CRM-needy brands, FranCloud delivers the 17 mandate-holders and their financials in one query, letting your team close deals 10x faster.
- 97.5% of brands mandate no inventory system, but the 27 that do represent immediate displacement opportunities.By replacing weeks of manual FDD research with one FranCloud query, your operations team can build a target list of 27 inventory-mandate brands in minutes, accelerating time-to-pipeline by 90%.
The vendor opportunity at Island Wing
Island Wing is a quick-service restaurant concept headquartered in Florida and operating under the parent company Bold Restaurant Brands LLC. According to its 2024 Franchise Disclosure Document, the system consists of just 10 total units—8 franchised and 2 company-owned. Year-over-year unit growth was not disclosed in the most recent FDD, and no average unit volume (AUV) figure is available. For software vendors, this is a micro-cap target. The total addressable market is 10 locations, and any sale will likely require direct engagement with the executive team rather than a broad field-sales motion.
The brand’s small footprint means the buying process is centralized. There is no mapped operator footprint in our corpus, which suggests that multi-unit franchisees with independent purchasing authority are not a factor here. Vendors should approach this as a single-account, HQ-driven sale.
Who controls software purchasing
The FDD’s Item 1 lists five executives: Eric Jenrich (Chief Executive Officer), Delora Jenrich (President), Adam Alfonso (Chief Operating Officer), Greg Marcotte (Vice President), and Dave LaRocque (Vice President – Operations and Technology). LaRocque’s title explicitly includes technology, making him the most logical entry point for a software pitch. However, given the system’s size, the CEO and President are also likely involved in any significant technology procurement decision.
There is no CIO, CTO, or dedicated IT procurement officer listed. This flat structure means vendors should expect a relationship-driven sales cycle where the operational and financial case must be made directly to the individuals running the brand.
Mandated and current tech stack
Island Wing’s 2024 FDD mandates two specific technology systems. The point-of-sale system is Brink Solutions PC by PAR Technology Corporation. Accounting is handled through QuickBooks Online by Intuit Inc. These are the only mandated or recommended technology vendors disclosed in the filing.
The presence of a mandated POS creates both a barrier and an opportunity. Displacing Brink would require a compelling reason to switch, but complementary tools that integrate with PAR’s ecosystem—such as labor scheduling, inventory management, or guest engagement platforms—may find an easier path. Similarly, any software that sits alongside QuickBooks Online or pulls data from it could be positioned as additive rather than competitive.
No online ordering, delivery, loyalty, or HR/payroll systems are named in the available FDD extract. These gaps may represent open opportunities, but vendors should verify current usage directly with the brand, as the FDD does not provide an exhaustive list of all technology in use.
Procurement, renewals, and timing
The FDD does not include an Item 8 extract describing procurement or purchasing requirements. Without a designated supplier or approved supplier signal, the procurement model remains unknown. Vendors should ask during discovery whether the franchisor maintains a list of approved technology vendors or whether franchisees have discretion to select their own tools within brand standards.
Franchise agreements carry a 10-year initial term. Renewal is conditioned on full compliance with the agreement, satisfaction of all monetary obligations, capital expenditures to maintain system uniformity, timely written notice, execution of the then-current Franchise Agreement, completion of training requirements, signing a general release, and payment of a $20,000 renewal fee. These renewal events could serve as natural trigger points for technology evaluation, but with only 8 franchised units and no disclosed growth rate, such windows will be infrequent.
How to read the Island Wing FDD
The full 2024 Island Wing Franchise Disclosure Document is available in the embedded viewer below. Software vendors should focus on Item 11 for the complete list of mandated technology and equipment, Item 8 for any purchasing restrictions that may apply to software, and Item 19 for financial performance representations—though no AUV was disclosed in the summary data. The document is the definitive source for understanding the franchisor’s control over technology decisions and the obligations franchisees face when adopting new systems.
For a ranked target list of franchise brands matched to your software category, FranCloud can help you prioritize accounts by tech stack, decision-maker accessibility, and unit growth trajectory.
Questions vendors ask
Island Wing, answered from the filing
The buying center includes CEO Eric Jenrich, President Delora Jenrich, COO Adam Alfonso, and VP of Operations and Technology Dave LaRocque. LaRocque is the most direct point of contact for technology decisions given his operational and technology oversight role.
The 2024 FDD mandates Brink Solutions PC by PAR Technology Corporation for point-of-sale and QuickBooks Online by Intuit Inc. for accounting. No other mandated or recommended technology systems are disclosed in the filing.
Island Wing operates 10 total units in the US, consisting of 8 franchised locations and 2 company-owned units. The brand is part of the Bold Restaurant Brands LLC portfolio and is headquartered in Florida.
The procurement model is not detailed in the available FDD extract. Item 8 did not yield a signal regarding designated suppliers, approved supplier programs, or purchasing cooperatives. Vendors should inquire directly about procurement requirements.
Franchise agreements have a 10-year initial term. Renewal requires a $20,000 fee, full compliance, and signing the then-current agreement. With only 10 units and no disclosed recent growth, contract windows are infrequent and tied to individual franchisee renewal cycles.
The Island Wing Franchise Disclosure Document was filed with state franchise regulators in 2024. You can review the full document using the embedded PDF viewer below to analyze Item 11 technology mandates and Item 19 financial performance representations directly.
Source
Read the filing itself
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FDD alert
Tell me when this brand refiles.
We’ll email you the moment Island Wing files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
8 operators run 8 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit8
Top states by locations
| FL | 5 |
|---|---|
| AL | 2 |
| VA | 1 |
Ownership
The portfolio behind Island Wing
strategic_multibrand of Bold Restaurant Brands.
Sibling brands
Related Quick service restaurant brands
Primary franchise filings · updated June 2026. Every figure is source-traceable and QA-checked.