+84.052% units YoYHQ-led decisions

IFIXANDREPAIR FRANCHISE

Personal services

Software purchasing decisions at IFIXANDREPAIR FRANCHISE are controlled at the headquarters level, with Chris Kelley (CEO and Retail Operations Manager) and Robyn Kelley (Accounting Manager) listed as key executives. The franchise mandates its own proprietary software program, creating a closed tech ecosystem across all 427 franchised locations. This represents a concentrated addressable market for vendors who can integrate with or replace the existing mandated stack.

Mandated & recommended tech

The systems vendors compete with

2 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing — the incumbents a challenger must displace or integrate with.

IFAR proprietary software program
Mandatory
Proprietary systemItem 11

IFAR proprietary software program

iFixandRepair proprietary software
Mandatory
Proprietary systemItem 11

You must obtain a license to use our proprietary software.

Who buys here

The buyer at this brand

The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close — derived from the corpus by segment and unit count, not a guess.

Sales LeaderRegional 100 499

HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.

VP SalesHead of SalesCROSales Director
  1. With 298 active personal services brands, I can't see which ones are growing or have the tech gaps my product fills, so I waste weeks chasing the wrong targets.A rep burning 10 hours/week on manual research at $50/hr loses $26,000/year. FranCloud's fit_scoring and corpus_search surface high-fit brands in seconds, reclaiming that time for selling.
  2. 63.5% of personal services brands mandate no POS system, but I can't identify the 108 that do without digging through hundreds of FDDs.Manually reviewing one FDD takes 3+ hours. At 108 targets, that's 324 hours. FranCloud's tech_landscape reveals POS mandates instantly, turning a $16,200 research slog into a single query.
  3. 91.6% of brands don't mandate a CRM, but the 25 that do are hidden in static reports, delaying my outreach to high-intent prospects.Landing one CRM-displacing deal in this segment can yield $30k+ ARR. FranCloud's find_lookalikes pinpoints those 25 brands and their peers, accelerating pipeline by months.

Live signals

Total units
427
427 franchised
Unit growth YoY
+84.052%
vs prior filing
AUV
Item 19, 2025
Royalty
of gross sales
Ad fund
1%
national + local
Initial fee
$25K
per unit
Investment range
$78K–$147K
all-in, Item 7
Procurement
Approved supplier
from the filing

The vendor opportunity at IFIXANDREPAIR

IFIXANDREPAIR FRANCHISE operates 427 locations, all of which are franchised units with no company-owned stores disclosed in the 2025 FDD. The brand showed exceptional year-over-year unit growth of 84.05%, signaling rapid expansion and a growing footprint for software vendors to target. The franchise is headquartered in Florida and operates in the personal services segment. Average unit volume (AUV) and royalty percentages are not disclosed in the most recent FDD.

The addressable market for a software vendor is exactly 427 locations, each bound by a 10-year initial franchise agreement. Because the franchisor mandates proprietary software, any third-party vendor must either integrate with the existing stack or demonstrate a compelling replacement value to the single decision-making center at HQ.

Who controls software purchasing

Software purchasing authority sits with headquarters. The FDD’s Item 1 lists Chris Kelley as LLC Member and Manager, Chief Executive Officer, and Retail Operations Manager. Robyn Kelley serves as Accounting Manager. No other executives, IT leadership, or procurement officers are named in our corpus. For a vendor pitching operational or financial software, Chris Kelley is the likely economic buyer, while Robyn Kelley may influence accounting and back-office tool decisions. The operator footprint is not mapped in our data, meaning no multi-unit franchisee influence is evident.

Mandated and current tech stack

The 2025 FDD mandates two proprietary systems: the IFAR proprietary software program and iFixandRepair proprietary software. These are the only named technology systems in the document. No third-party point-of-sale, scheduling, CRM, or payment processing vendors are disclosed. This closed mandate means the franchisor controls the entire technology environment. A vendor’s path to adoption runs exclusively through HQ, not through individual franchisees.

Procurement, renewals, and timing

Item 8 of the FDD, which typically describes procurement and designated supplier requirements, provided no extractable signal in our corpus. The procurement model remains undisclosed. However, the renewal structure offers timing insight. Franchisees in good standing can renew for additional 10-year terms under the then-current agreement, which may have materially different terms. Renewal requires signing a general release, paying a renewal fee, and making any capital expenditures the franchisor reasonably requires for renovation and modernization—including signs, vehicles, and equipment to reflect current image and specifications. These modernization mandates at the 10-year mark create natural windows where software evaluation and replacement could occur.

How to read the IFIXANDREPAIR FDD

The full 2025 Franchise Disclosure Document is embedded below. Review Item 1 for executive structure, Item 11 for the complete list of mandated technology and supplier obligations, and Item 17 for the precise renewal conditions and capital expenditure triggers. The document was filed with state franchise regulators and represents the most current public disclosure available. For vendors, the FDD is the single best source to understand the franchisor’s control points and identify the exact language governing technology mandates.

To build a ranked target list of franchise brands with similar tech mandates and decision-maker profiles, FranCloud can help.

Questions vendors ask

IFIXANDREPAIR FRANCHISE, answered from the filing

Chris Kelley, LLC Member, Manager, CEO, and Retail Operations Manager, is the primary executive. Robyn Kelley, Accounting Manager, likely influences financial and operational software decisions.
The 2025 FDD mandates two proprietary systems: the 'IFAR proprietary software program' and 'iFixandRepair proprietary software.' No third-party POS or operational vendors are disclosed.
There are 427 total units, all of which are franchised. The FDD does not disclose any company-owned locations.
The procurement model is not detailed in the available FDD extracts. Item 8, which typically outlines designated or approved supplier requirements, provided no signal in our corpus.
With a 10-year initial term and 10-year renewal options, contract windows are infrequent. Renewals require capital expenditures for modernization, which could trigger software evaluation cycles.
The 2025 FDD was filed with state franchise regulators. You can read the full document using the embedded PDF viewer below to analyze the proprietary tech mandates and executive structure directly.
Source

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IFIXANDREPAIR FRANCHISE2025 FDDView only
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