The vendor opportunity at IFIXANDREPAIR
IFIXANDREPAIR FRANCHISE operates 427 locations, all of which are franchised units with no company-owned stores disclosed in the 2025 FDD. The brand showed exceptional year-over-year unit growth of 84.05%, signaling rapid expansion and a growing footprint for software vendors to target. The franchise is headquartered in Florida and operates in the personal services segment. Average unit volume (AUV) and royalty percentages are not disclosed in the most recent FDD.
The addressable market for a software vendor is exactly 427 locations, each bound by a 10-year initial franchise agreement. Because the franchisor mandates proprietary software, any third-party vendor must either integrate with the existing stack or demonstrate a compelling replacement value to the single decision-making center at HQ.
Who controls software purchasing
Software purchasing authority sits with headquarters. The FDD’s Item 1 lists Chris Kelley as LLC Member and Manager, Chief Executive Officer, and Retail Operations Manager. Robyn Kelley serves as Accounting Manager. No other executives, IT leadership, or procurement officers are named in our corpus. For a vendor pitching operational or financial software, Chris Kelley is the likely economic buyer, while Robyn Kelley may influence accounting and back-office tool decisions. The operator footprint is not mapped in our data, meaning no multi-unit franchisee influence is evident.
Mandated and current tech stack
The 2025 FDD mandates two proprietary systems: the IFAR proprietary software program and iFixandRepair proprietary software. These are the only named technology systems in the document. No third-party point-of-sale, scheduling, CRM, or payment processing vendors are disclosed. This closed mandate means the franchisor controls the entire technology environment. A vendor’s path to adoption runs exclusively through HQ, not through individual franchisees.
Procurement, renewals, and timing
Item 8 of the FDD, which typically describes procurement and designated supplier requirements, provided no extractable signal in our corpus. The procurement model remains undisclosed. However, the renewal structure offers timing insight. Franchisees in good standing can renew for additional 10-year terms under the then-current agreement, which may have materially different terms. Renewal requires signing a general release, paying a renewal fee, and making any capital expenditures the franchisor reasonably requires for renovation and modernization—including signs, vehicles, and equipment to reflect current image and specifications. These modernization mandates at the 10-year mark create natural windows where software evaluation and replacement could occur.
How to read the IFIXANDREPAIR FDD
The full 2025 Franchise Disclosure Document is embedded below. Review Item 1 for executive structure, Item 11 for the complete list of mandated technology and supplier obligations, and Item 17 for the precise renewal conditions and capital expenditure triggers. The document was filed with state franchise regulators and represents the most current public disclosure available. For vendors, the FDD is the single best source to understand the franchisor’s control points and identify the exact language governing technology mandates.
To build a ranked target list of franchise brands with similar tech mandates and decision-maker profiles, FranCloud can help.