From the filings
iFixandRepair requires every store to license a suite of computer software from the franchisor and to purchase computer hardware and software from the franchisor, its affiliate, or designated suppliers at its discretion. The system runs 427 total units, all of them franchised, with franchised outlets up 84.052% year over year.
For software vendors selling into US franchise brands.
Live signals
Ongoing fee load
The recurring percentage of gross sales named in this filing. It is a floor, not a total — the filing discloses one of the two headline fees.
1%+of gross sales (FY2025)
15% reference
Franchisor behaviours
18 requirements the franchisor states in this filing, each in its own words; 6 explicit no's; 10 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesFranchise agreement
Franchisee acknowledges and agrees that the Franchisor shall have access to all Business Records with respect to the franchised Business including, without limitation, all databases (whether in print, electronic or other form), customer information including all names, addresses, phone numbers, e-mail addresses…
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Franchisee must submit to Franchisor current financial statements and other reports as Franchisor may reasonably request to evaluate or compile research data on any operational aspect of the Business.
How the franchisor buys
Is the franchisor or an affiliate itself a supplier of required products, services or systems?
YesItem 8
Currently, you must purchase the IFAR in a Box package and phone repair parts only from us.
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 8
We reserve the right to add or remove approved suppliers at our sole discretion in the future by iFixandRepair® FDD - 16 revising the Operations Manual, or in other written communications provided to you by us.
How much revenue did the franchisor and its affiliates earn from franchisee purchases in the last fiscal year?
0Item 8
During our fiscal year ended June 30, 2025, we received such revenue in the amount of $0, which was 0% of our total revenue.
Item 8 gives this proportion in one of two shapes: separate percentages for establishing the business and for operating it, or one figure covering "establishing and operating" together. Where they are separate, answer with the operating percentage; where the passage gives only the combined figure, answer with that. What percentage of the franchisee's purchases must come from designated or approved suppliers?
50Item 8
We estimate that purchases from us, our affiliates, or approved suppliers or subject to our specifications will be from 50% to 70% of the total purchases you make to operate your franchise.
Can a franchisee propose a new supplier for the franchisor's approval?
YesItem 8
We will not unreasonably withhold approval of a supplier you propose (unless we designate an exclusive supplier for the particular product or service).
Communications
Does the franchisor own or control the business telephone numbers, or take them over when the agreement ends?
YesFranchise agreement
The Franchisee acknowledges as between the Franchisor and the Franchisee, that the Franchisor has the sole rights to, and interest in, all numbers, addresses, domain names, locators, directories and listings used by Franchisee to promote the System.
Franchise management
Does the franchisor conduct periodic inspections, audits or evaluations of the franchised business?
YesFranchise agreement
Franchisor shall have the right to observe Franchisee and its employees rendering services, to confer with Franchisee’s customers and to generally review the Business operations for compliance with the standards and procedures set forth in this Agreement, and in the Operations Manual.
Can the franchisor change the operations manual and brand standards unilaterally?
YesFranchise agreement
Franchisor may periodically update and revise the Manual at its sole and absolute discretion, and Franchisee shall be required, and agrees, to comply with the updated/revised standards as established in accordance with any such updates or revisions.
Must the franchisor approve the franchisee's site or location before opening?
YesItem 11
We must approve or disapprove your site in writing after we receive written notice of the desired location from you.
Marketing
Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?
YesFranchise agreement
You may not market independently on the Internet or acquire an independent Internet domain name or Web site, but Franchisor will include Franchisee’s Business name and other identifying and contact information on its Web site.
Operations
Must equipment be purchased from designated or approved suppliers?
YesItem 8
you must purchase all supplies, fixtures, equipment, inventory, advertising and sales promotion materials, signage, and other items and services needed for the establishment and operation of your franchise only from us, our affiliates, suppliers we exclusively designate, approved suppliers, or subject to our minimum…
Payments
Are royalties and other fees collected by automatic bank debit (ACH or electronic funds transfer) from the franchisee's account?
YesFranchise agreement
All payments must be made by any method Franchisor reasonably specifies, including check, cash, certified check, money order, credit or debit card, automatic pre-authorized payment plan, electronic funds transfer, or the Internet.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You are required to purchase computer hardware and software from us (or our affiliate or designated suppliers at our discretion).
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
You must maintain your computer so as to provide IFAR with independent access to all sales, financial, marketing, customer, productivity, management and other business information and other operational data.
Training
Can the franchisor charge the franchisee for additional, refresher or remedial training?
YesItem 11
We reserve the right to impose reasonable charges for training classes and materials in connection with such optional or mandatory training courses.
Is attendance at an annual convention or conference mandatory for the franchisee?
YesItem 11
You are required to attend these conferences.
Who buys here
The decision-maker a vendor sells to at this scale, and the gaps they’re paid to close, derived from our data by segment and unit count, not a guess.
HQ leadership: CEO/President + VP Ops/Franchise + a first dedicated IT/systems owner.
iFixandRepair runs 427 total units, all of them franchised, with franchised outlets up 84.052% year over year. Item 19 of the FDD makes no financial performance representation. Its predecessor is Gorilla Brands LLC, and its operator base of 152 mapped operators, all single-unit, covers roughly 152 located units, led by Texas, Arizona, California, South Carolina, and Alabama.
Stores must obtain a license to use iFixandRepair's proprietary software suite and purchase computer hardware and software from the franchisor, an affiliate, or designated suppliers at the franchisor's discretion, maintaining, upgrading, or updating those components as directed during the Franchise Agreement term. CEO Chris Kelley, who also serves as LLC Member, Manager, and Retail Operations Manager, leads that structure, alongside Accounting Manager Robyn Kelley.
Stores must license iFixandRepair's proprietary software, which is used for point of sale, tracking, and business analytics, and must have a broadband internet connection, e-mail access, and word processing software. The Item 11 language above — a licensed proprietary software suite plus franchisor-directed hardware and software purchases — is the operative fact for any pitch here.
Item 8 runs an approved-supplier list: stores must buy the IFAR in a Box package and phone repair parts only from iFixandRepair, with purchases from iFixandRepair, its affiliates, or approved suppliers estimated at 60% to 80% of costs to establish a store and 50% to 70% of costs to operate one. Stores may propose a supplier for approval. The initial term runs 10 years, with additional 10-year renewal terms available to stores in good standing.
The embedded viewer below carries iFixandRepair's 2025 Franchise Disclosure Document, including the Item 8 and Item 11 language summarized above.
Talk to FranCloud for a ranked list of franchise systems like iFixandRepair where the technology mandate and procurement structure line up with your product.
Questions vendors ask
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
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FDD alert
We’ll email you the moment IFIXANDREPAIR FRANCHISE files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
152 operators run 152 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Top states by locations
| TX | 37 |
|---|---|
| AZ | 18 |
| CA | 17 |
| SC | 16 |
| AL | 13 |
Ownership
unknown of gorilla brands.
Related Personal services brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.