The vendor opportunity at Helping Hands Franchising
Helping Hands Franchising operates in the health services segment with a total footprint of 3 units, comprising 2 franchised locations and 1 company-owned unit, as disclosed in the 2026 Franchise Disclosure Document. The brand is headquartered in Pennsylvania and appears to be independently owned, with no parent company on file. For software vendors, the addressable market is limited to these 3 units, and year-over-year unit growth is not disclosed, suggesting a static or slowly evolving footprint. The average unit volume (AUV) is not reported in the FDD, making it difficult to gauge per-location revenue potential. Royalties are set at 5.0%, and the initial franchise term is 10 years, with a 10-year renewal option subject to specific conditions.
Who controls software purchasing
Software purchasing decisions at Helping Hands Franchising are centralized at the headquarters level. The 2026 FDD Item 1 identifies three executives: Kayla Borgess (President), Destiny Diehl (Vice President), and Brooks Borgess (Director of Operations). Given the small size of the organization, these individuals likely constitute the entire buying center for any technology or operational software evaluation. Vendors should direct outreach to the President and Vice President, as they hold the highest decision-making authority. There is no CIO, CTO, or dedicated IT role listed, which is consistent with a micro-franchisor of this scale.
Mandated and current tech stack
The 2026 FDD does not capture any mandated or recommended technology systems, POS platforms, or operational software for Helping Hands Franchising. No specific vendors are named in the document, and there are no Item 11 signals indicating required hardware or software for franchisees. This absence of a tech mandate means the current technology landscape is undefined from a vendor's perspective—franchisees may use ad hoc or consumer-grade tools, or the franchisor may rely on manual processes. For software vendors, this represents a greenfield opportunity, but one that must be validated through direct discovery with the HQ team.
Procurement, renewals, and timing
Procurement processes at Helping Hands Franchising are not detailed in the 2026 FDD. Item 8, which typically outlines purchasing requirements and designated suppliers, contains no extract, leaving the procurement model—whether open, approved-supplier, or designated-supplier—unknown. Renewal terms, outlined in Item 17, require franchisees to provide 180 days' prior written notice, sign the then-current form of Franchise Agreement, execute a general release, pay a renewal fee, and have the owners personally guarantee the new agreement. The renewal term is 10 years. With no disclosed unit growth and a small base, software contract windows are likely rare and tied to these decadal renewal cycles or any future expansion plans.
How to read the Helping Hands Franchising FDD
The 2026 Helping Hands Franchising FDD is embedded below for full review. Key sections for software vendors include Item 1 (executive team), Item 8 (procurement, though empty here), Item 11 (tech mandates, also empty), and Item 17 (renewal timing). The document confirms a lean, independently owned franchisor with no operator footprint mapped in our corpus. Use this FDD to baseline your understanding before engaging the HQ team directly. For a ranked target list of franchise systems aligned to your software category, FranCloud can help you prioritize outreach based on real FDD data.