RelayHealthRelayHealth
Mandatoryart Atlas PSAO and (ii) must use the Intelligent Network switching service operated by our Affiliate, McKesson HEALTH MART SYSTEMS, INC. JUNE 2025 1 Technologies Inc., through its RelayHealth division
From the filings
HQ-led decisions
Health Mart
Health servicesHealth Mart controls software purchasing from headquarters: franchisees must purchase, license, and use whatever point-of-sale, pharmacy-management, and performance-information Computer Programs the franchisor requires, and pharmacies in the MRA program must use RelayHealth's Intelligent Network switching service. The system spans 4,347 units, 4,346 of them franchised, under parent McKesson.
For software vendors selling into US franchise brands.
Live signals
Total units
4,347
4,346 franchised
Unit growth YoY
-4.336%
vs prior filing
AUV
—
Item 19, 2025
Royalty
—
of gross sales
Ad fund
—
national + local
Initial fee
$0
per unit
Investment range
$2K–$834K
all-in, Item 7
Procurement
—
from the filing
Item 19
No claims
from the filing
Mandated & recommended tech
The systems vendors compete with
1 of these are mandated in the franchise agreement. Each is named in Item 11 of the filing, the incumbents a challenger must displace or integrate with.
YouTubeGoogle
ght to approve material that you wish to publish promoting your Drugstores or using the HEALTH MART brand in digital advertising, including social media networking sites (Meta, X, YouTube, and compara
Franchisor behaviours
What the franchisor requires
7 requirements the franchisor states in this filing, each in its own words; 8 explicit no's; 19 questions the text does not settle, which is not a no.
Accounting
Does the franchisor have direct or independent electronic access to the franchisee's financial, sales or customer records?
YesItem 11
We will have independent access to such Computer Programs and may retrieve electronically any information stored in such Computer Programs.
Must the franchisee submit periodic financial statements (monthly, quarterly or annual) to the franchisor?
YesFranchise agreement
Debtor shall furnish to Collateral Agent or its designee financial statements, prepared by its accountants in accordance with generally accepted accounting principles on a basis consistently applied, as follows: monthly statements due 45 days after month-end; and reviewed, fiscal-year-end statements due 120 days…
How the franchisor buys
Does the franchisor reserve the right to change designated suppliers or systems at any time?
YesItem 11
Provide each Drugstore Location access to the Core Services, which Core Services may be changed, discontinued, terminated, modified, or further developed during the term of the Franchise Agreement.
Franchise management
Can the franchisor change the operations manual and brand standards unilaterally?
YesItem 11
We may from time to time revise or update the contents of the Franchise Handbook.
People
Does the franchisor require minimum staffing levels or specific roles?
YesItem 15
At a minimum, you must employ at least one licensed pharmacist at all times.
Point of sale
Must the franchisee use a specific point-of-sale system designated or approved by the franchisor?
YesItem 11
You must purchase, license, install, and use, at your sole expense, any and all Computer Programs we require from time to time for use in the operation of the Drugstore, including point-of-sale, pharmacy management systems, performance information management systems, and other computer programs and systems.
Does the franchisor have independent access to the data in the franchisee's POS or computer system?
YesItem 11
We will have independent access to such Computer Programs and may retrieve electronically any information stored in such Computer Programs.
The filing answers no to 8 questions
- Must the franchisee participate in a customer-satisfaction or net-promoter survey program?Item 16
- Must the franchisor approve the franchisee's site or location before opening?Item 11
- Is the franchisee prohibited from operating its own website or social media accounts, or required to use pages the franchisor provides?Item 11
- Is a minimum grand opening advertising spend required?Item 11
- Is the franchisee required to spend a minimum amount on local advertising or marketing, as a percentage of sales or a fixed amount?Item 11
- Must the franchisee participate in a customer loyalty or rewards program?Item 16
- Must the franchisee participate in a regional advertising cooperative when one exists?Item 11
- Is attendance at an annual convention or conference mandatory for the franchisee?Item 11
The vendor opportunity at Health Mart
Health Mart operates 4,347 units, 4,346 of them franchised, in the health-services segment. Item 19 of the FDD makes no financial performance representation. Franchised outlets fell 4.336% year over year. Health Mart is part of parent company McKesson.
Who controls software purchasing
Franchisees must purchase, license, install, and use, at their own expense, any Computer Programs Health Mart requires for the drugstore, including point-of-sale, pharmacy-management, and performance-information management systems, and must execute the required software license agreement for each. President Crystal Lennartz and Chief Pharmacy Officer Nancy Lyons are relevant HQ contacts for a vendor pitch.
Tech named in the FDD, and what is actually required
Pharmacies that elect the McKesson Reimbursement Advantage (MRA) program must use RelayHealth's Intelligent Network switching service and a compatible pharmacy management system. Participation in the HealthMart.com Store Details page (Digital Portfolio) is required. The FDD also names YouTube in Item 11.
Procurement, renewals, and timing
Item 8 of the FDD sets Health Mart's supplier rules; see the embedded filing below for specifics. Item 17 sets its renewal, transfer, and termination terms.
How to read the Health Mart FDD
The embedded viewer below carries Health Mart's 2025 Franchise Disclosure Document, including the Item 1 and Item 11 language summarized above.
Talk to FranCloud for a ranked list of franchise systems like Health Mart where the technology mandate and procurement structure line up with your product.
Questions vendors ask
Health Mart, answered from the filing
Health Mart's headquarters, backed by parent McKesson, requires franchisees to purchase and use whatever Computer Programs it designates, including point-of-sale and pharmacy-management systems. President Crystal Lennartz is a relevant HQ contact for vendors.
Franchisees must purchase, license, install, and use the point-of-sale, pharmacy-management, and performance-information Computer Programs Health Mart requires, executing a software license agreement for each. Pharmacies in the optional MRA program must use RelayHealth's Intelligent Network switching service; the FDD also names YouTube in Item 11.
4,347 total units, 4,346 franchised and 1 company-owned, in the health-services segment.
Item 8 of the FDD sets Health Mart's supplier rules; see the embedded filing below for the specifics.
Item 17 of the FDD sets Health Mart's renewal, transfer, and termination terms; see the embedded filing below for specifics. Franchised outlets fell 4.336% year over year, a contraction that can prompt a technology re-evaluation as locations change hands.
The embedded PDF viewer below carries Health Mart's 2025 Franchise Disclosure Document, including the Item 1 and Item 11 language summarized above.
Source
Read the filing itself
Every number on this page traces back to this document. Read it in full, page by page. Buy the original PDF to download, search, and annotate it.
View only A one-time purchase: the original filing, yours to keep.
FDD alert
Tell me when this brand refiles.
We’ll email you the moment Health Mart files a new annual FDD, usually the freshest signal of a vendor change.
Operator footprint
Who runs the locations
1 operators run 1 mapped locations. 0 of them are multi-unit. Aggregate counts from the filing; no names.
Operators by units owned
Single-unit1
Top states by locations
| WI | 1 |
|---|
Ownership
The portfolio behind Health Mart
unknown of mckesson.
Related Health services brands
Primary franchise filings · updated September 2026. Every figure is source-traceable and QA-checked.