Headquarters picks the point of sale
Every location must use Zenoti. A pitch for a POS goes to headquarters, not to owners.
Item 11 · 2026 filingFrom the filings · Personal services
615 locations, and franchised locations grew 3.4% last year. Headquarters picks the POS, the card processor, the CRM and the loyalty program.
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Fees and terms
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Every location must use Zenoti. A pitch for a POS goes to headquarters, not to owners.
Item 11 · 2026 filingOwners buy from approved suppliers, and a new supplier needs headquarters' approval first.
Item 8 · 2026 filingAbout 1 in 519 owners runs more than one location. Franchised locations grew by about 20 last year, and each opening buys the required systems.
Item 20 · 2026 filingThe account brief
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Answered from the filing
The 2026 FDD puts the total investment at $320,891 to $864,729, including a $49,500 initial fee.
The 2026 FDD lists 615 locations, 600 of them franchised and 15 run by the company. Franchised locations grew by about 20 over the year.
The 2026 FDD requires Zenoti as the point of sale in every location.
HS Parent Inc. is the parent company of Hand and Stone.
Primary franchise filings · updated September 2026. Read the original filing for definitions, conditions, and qualifications.